جولدن بيتش ريزورت

Rude front desk staff, room cleaning poor, had to reminde for my complimentary water bottles, and unnecessary strict rules and regulations, will not recommend this hotel

Yes it was excellent hotel location was very good

Excellent Service , The staff were very helpful & always smiling . We requested & was given a room from which itself you can view the sea. We went to swim at the sea from room & came back to the balcony to relax . Food was good & tasty . Breakfast was mix of international & Thai . Enjoyed our stay very much . Pool is also very good & they do serve drinks at the pool side at very competitive rates

the location of the hotel was good, The room was specious but old construction. only Thai and American food was available but no choice for Indian inspite of lots of Indian are booking this hotel. As most of the hotels in Krabi are now serving Indian food they should also include it in their Menu.

Pathetic service. Pathetic rooms. Not very clean rooms or corridors either. Definitely won’t recommend this hotel to anyone.

A very well maintained resort, just opposite the beach which is rarely crowded. they have clean rooms, a pool and a good breakfast. tour desk is also a part of their hotel and gives good rate for tourists

This was a pathetic experience. The hotel staff gave us a room on 3rd floor without lift while they had rooms vacant on other floors too. Morever they wanted us to upgrade for other floor room, which was even more than the total booking amount. After this during the checkout time, they denied to send a bellboy and we had to carry our luggage from 3rd floor on our own. Very poor service. In the room, AC was not working and constantly draining in room. They were unable to fix it or change the room.

Had pretty bad experience at this hotel. They gave us room on 2nd floor inspite of them knowing we are having an infant with us. Also no lift in the hotel. We had also issues with water in bathroom as they stopped the water 3 times without informing. Breakfast was also below average. Also, while checking out, there was nobody to help with the luggage inspite of asking 3 times and we had carry our luggage from 2nd floor to lobby ourselves by stairs with the baby.

Rooms are not at all clean, breakfast is workable. Pool is not clean yet people are managing. Bathrooms are out of question The front desk staff will make your stay unpleasant by putting tags across your rooms with rate cards of breakage

Very nice stay next to the beach. All the staff were very humble. Highly recommended for others. The restaurant is also very good Very nice stay next to the beach. All the staff were very humble. Highly recommended for others. The restaurant is also very good.

The stay was very pleasant, all the villas were very spacious and comfortable, the service was amazing, the only improvement required would be in the breakfast options, apart from that the property is really good for the price.

location is good ...staff are very bad..they are not even giving tooth brush. I asked them early check in for 30mins advance not ready to give saying policy location is good ...staff are very bad..they are not even giving tooth brush. I asked them early check in for 30mins advance not ready to give saying policy's

stay was good food was good staff is vry polite n beds are little bit discomfort n ac are not fully working should improve on it

Everything was good. Less options for vegetarian in morning breakfast. The stay was good. The swimming pool was good. The location is amazing.

Worst experience at a vacation so far. Never ever book international hotels with make my trip because they use third party reservation contractors to book your stay and have no control over anything. I had to stand in front of the reception for 4-5 hours because mmt booked the wrong room type and took forever to pay the hotel for the right room. I literally had to call them atleast 20-25 times and was always put on hold or call transfer and literally anything wrong possible with the customer service system. my end assistant personnel from mmt who literally asked me to give him 5 mins to get a virtual card from mmt and pay the difference (between the room types which i paid extra for) and calls me back 2 hours later to tell me that mmt couldn’t approve/generate a virtual card and asked me to pay for the difference again(basically 2 times the money) and then after the trip try to get a refund from mmt. There I am with my family literally after a 4 hour drive and didn’t get the right room couldn’t stay in a temporary room and stood in front of the reception for 4 hours with my family again. They keep telling me to give them 30 mins to respond and have no way to connect me to Arnab(who was supposed to help me) and I couldn’t call him back on the number he called me from since it was receive only. They literally transfer calls 3-4 times till their supervisor’s supervisor tell you to wait 30 mins for someone from another department to call you and try to solve your query. I am never booking with mmt again.

Room size was good and clean, food options were pretty limited and quality of food was okay. Location was excellent. 2 mins walk from the beach and 5 mins from main street..

poor food and poor hospitality services. The women at the front desk were very racist. They were mocking us when doing the formalities poor food and poor hospitality services. The women at the front desk were very racist. They were mocking us when doing the formalities. I have attached the images of the ladies who've given me trouble

The hotel is in a good location and near to the beach but the hotel staff is impolite specially one of the lady at the reception who takes care of check-in process in morning and afternoon and they do not always wear a badge so that their names can be identified.

The only positive about this hotel is its beachfront location. However, the approach to the property is through a dimly lit, narrow alley which doesn’t feel safe or welcoming. The staff are extremely uncooperative—.” Rooms are poorly maintained, cramped, and infested with ants—even the beds aren’t spared. Food quality is far below expectations, and vegetarians will especially struggle, as there are hardly any suitable options. Overall, not a comfortable or guest-friendly experience.

Stay was really comfortable, staff was good , service was good , really enjoyed the stay at Golden Beach Resort