فندق فورتشون جراند

فندق فورتشون جراند تم الرد لWed Nov 05 17:56:15 IST 2025

Dear Guest, Greetings of the day!!! I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused to you. All our guests are our valued patrons and it is our honest endeavor to ensure that they receive the personalized and attentive services that Fortune Grand has become to known for. Hence, we are disheartened to learn of your disappointment. Please be assured that your feedback in our continuous pursuit of service excellence is taken very seriously. The team is already working very hard to iron out such imperfections and ensure guests receive the exceptional experience one comes to expect when staying with us. We would greatly appreciate if this could be treated as an isolated incident as this is not something what Fortune Grand Hotel stands for and I hope that you will give us another opportunity to make amends as well as showcase our improvements to you in the near future. Yours sincerely, Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لWed Nov 05 17:56:56 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for posting a review on your recent stay with us. It is a real pleasure to know that you had a wonderful stay with us. I am also glad to read that you have been impressed by the level of service from our heartiest team. I will share your kind message with them, which I believe will add to their motivation to serve our guests even better and eagerly strive for excellence. Thank you very much again for sharing your experience and we look forward to welcoming you again soon. Warm regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لFri Oct 17 12:58:15 IST 2025

Dear Guest, Greetings of the day! It was indeed a great pleasure for all of us to have you stay at Fortune Grand Hotel during your recent visit, thank you also for sharing your valuable feedback. We are glad that your experience here was to your satisfaction. We are indeed grateful and encouraged by your feedback.Thank you once again for this most meaningful and positive endorsement our Hotel and the service delivery, based on your personal experience. It truly means a lot. We look forward to welcoming you back soon. Warm Regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لMon Oct 13 13:30:27 IST 2025

Dear Guest Thank you for taking the time to share your feedback. We're truly glad to hear you found our place and staff to be good overall. We sincerely apologize for the noise disturbance caused by nearby clubs. We understand how important a peaceful environment is for a comfortable stay, and we're sorry that this impacted your experience. We hope to have the opportunity to welcome you again in the future and provide a more restful stay. Warm regards, Ravindra Fransis Front office supervisor

فندق فورتشون جراند تم الرد لSun Oct 05 17:37:31 IST 2025

Dear Guest, Greetings of the day! It was indeed a great pleasure for all of us to have you stay at Fortune Grand Hotel during your recent visit, thank you also for sharing your valuable feedback. We are glad that your experience here was to your satisfaction. We are delighted that our Associates offered you desired level of services. We are indeed grateful and encouraged by your feedback. Thank you once again for this most meaningful and positive endorsement our Hotel and the service delivery, based on your personal experience. It truly means a lot. We look forward to welcoming you back soon. Warm Regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند

Dear Guest, Greetings of the day!!! I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused to you. All our guests are our valued patrons and it is our honest endeavor to ensure that they receive the personalized and attentive services that Fortune Grand has become to known for. Hence, we are disheartened to learn of your disappointment. Kindly requesting to contact to MMT for the miscommunications for the booking details. Yours sincerely, Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لFri Sep 26 13:08:35 IST 2025

Dear Guest, Greetings of the day!!! I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused to you. All our guests are our valued patrons and it is our honest endeavor to ensure that they receive the personalized and attentive services that Fortune Grand has become to known for. Hence, we are disheartened to learn of your disappointment. Please be assured that your feedback in our continuous pursuit of service excellence is taken very seriously. The team is already working very hard to iron out such imperfections and ensure guests receive the exceptional experience one comes to expect when staying with us. We would greatly appreciate if this could be treated as an isolated incident as this is not something what Fortune Grand Hotel stands for and I hope that you will give us another opportunity to make amends as well as showcase our improvements to you in the near future. Yours sincerely, Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لTue Sep 16 17:29:14 IST 2025

Dear Guest, Greetings of the day!!! I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused to you. All our guests are our valued patrons and it is our honest endeavor to ensure that they receive the personalized and attentive services that Fortune Grand has become to known for. Hence, we are disheartened to learn of your disappointment. Please be assured that your feedback in our continuous pursuit of service excellence is taken very seriously. The team is already working very hard to iron out such imperfections and ensure guests receive the exceptional experience one comes to expect when staying with us. We would greatly appreciate if this could be treated as an isolated incident as this is not something what Fortune Grand Hotel stands for and I hope that you will give us another opportunity to make amends as well as showcase our improvements to you in the near future. Yours sincerely, Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لSat Sep 13 13:41:33 IST 2025

Dear Guest, Greetings of the day!!! Thank you for your feedback, and we truly appreciate your kind words about Fortune Grand Hotel. However, we are deeply sorry to hear about your experience with some of our reception staff. Please accept our sincere apologies for any inconvenience caused during your stay. Your comments have been taken seriously and shared with our management team to ensure proper action and staff training. We are committed to providing every guest with the highest level of service and will work hard to ensure such situations do not happen again. We hope to have the opportunity to welcome you back and offer you a better experience in the future. Yours sincerely, Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لTue Sep 02 12:36:30 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for your overwhelming review and recommendations. I am delighted to know that the level of our services and facilities exceeded your expectations with memorable service provided by our team. Your compliments will be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do. We certainly look forward to welcoming you back to Fortune Grand Hotel again Yours sincerely, Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لThu Aug 28 12:49:54 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for your overwhelming review and recommendations. I am delighted to know that the level of our services and facilities exceeded your expectations with memorable service provided by our team. Your compliments will be shared with our team as such flattering remarks continuously inspire us to do our utmost in everything that we do. We certainly look forward to welcoming you back to Fortune Grand Hotel again Yours sincerely, Ravindra Fransis Front Office Manager

فندق فورتشون جراند تم الرد لTue Aug 26 12:35:21 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for your wonderful review. I am glad to read that you had a comfortable stay with us and enjoyed the services and hospitality provided by our team. It is rewarding for us every time we read reviews such as this. We look forward to welcoming you back. Warm regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لTue Jul 15 16:36:59 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for posting a review on your recent stay with us. It is a real pleasure to know that you had a wonderful stay with us. I am also glad to read that you have been impressed by the level of service from our heartiest team. I will share your kind message with them, which I believe will add to their motivation to serve our guests even better and eagerly strive for excellence. Thank you very much again for sharing your experience and we look forward to welcoming you again soon. Warm regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لWed Jul 02 17:24:16 IST 2025

Dear Guest, Greetings of the day! Thank you so much for sharing your feedback. We're truly pleased to know that you enjoyed your stay overall and that our team's efforts contributed positively to your experience. At the same time, we sincerely apologize for any aspect of your visit that did not meet your expectations. We appreciate your honesty, as it helps us continue to improve our service. Your kind words about our staff mean a lot to us, and we’re grateful that their service left a good impression on you. Rest assured, we will address the areas where we can do better to ensure an even more seamless experience on your next stay. We hope to welcome you back again soon and have the opportunity to serve you even better. Warm Regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لTue Jul 15 16:37:42 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for posting a review on your recent stay with us. It is a real pleasure to know that you had a wonderful stay with us. I am also glad to read that you have been impressed by the level of service from our heartiest team. I will share your kind message to Mr Adarsh and team, which I believe will add to their motivation to serve our guests even better and eagerly strive for excellence. Thank you very much again for sharing your experience and we look forward to welcoming you again soon. Warm regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لTue Jul 15 16:37:52 IST 2025

Dear Guest, Greetings from Fortune Grand Hotel! Thank you for posting a review on your recent stay with us. It is a real pleasure to know that you had a wonderful stay with us. I am also glad to read that you have been impressed by the level of service from our heartiest team. I will share your kind message with them, which I believe will add to their motivation to serve our guests even better and eagerly strive for excellence. Thank you very much again for sharing your experience and we look forward to welcoming you again soon. Warm regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لSat Jun 21 12:27:45 IST 2025

Dear Guest, Greetings of the day! Thank you for sharing your feedback with us. We're glad to hear that you found our rooms comfortable and appreciated our convenient location. However, we're truly sorry to learn that our buffet breakfast did not meet your expectations. Your comments have been shared with our culinary team to help us improve the quality and variety we offer. We also appreciate your input on our service. We continuously strive to provide excellent hospitality and will work with our team to ensure we exceed expectations in every area. We value your feedback and hope to have the opportunity to welcome you again and provide a better overall experience. Warm Regards Ravindra Fransis Front Office Supervisor

فندق فورتشون جراند تم الرد لWed Jul 02 17:20:21 IST 2025

Dear Guest, Greetings of the day! Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient and your stay comfortable. However, we sincerely apologize for the experience you had during check-in. Your comments regarding our team’s behavior and the early check-in charges are taken seriously, and we truly regret any inconvenience caused. We understand that a warm welcome and flexibility are essential parts of hospitality, and we’re sorry that we fell short in this regard. Please note that our early check-in charges are based on a fixed rate policy, which helps us manage availability and operations efficiently. That said, we completely understand your concern and assure you that we will do our best to offer a special discount on your next visit as a goodwill gesture. We value your feedback and hope to have the opportunity to welcome you back and provide a much-improved experience. Warm Regards Ravindra Fransis Front Office Supervisor