Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Oct 14 19:08:27 IST 2025

Dear Liza Mandal, Thank you very much for sharing your feedback and for rating your stay positively. We’re delighted to know that you had a good experience at Al Ain Palace Hotel and that our convenient location made your visit enjoyable as a tourist. It’s also wonderful to hear your kind words about our staff and service. The team takes great pride in ensuring that every guest feels welcome and cared for, and your appreciation will surely encourage them to continue their efforts with the same warmth and professionalism. We truly appreciate your support and look forward to welcoming you back again soon for another comfortable and enjoyable stay in Abu Dhabi. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:11:19 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We are very sorry to hear that your first impression at the front desk was not as welcoming as it should have been. This is not the experience we want our guests to have upon arrival, and we will be addressing this with our reception team to ensure better attentiveness and warmth in the future. At the same time, we are pleased to know that your experience was improved by the efforts of our housekeeping team, especially Noushad. Your recognition of his service means a great deal, and we are glad that he was able to resolve your concerns and add comfort to your stay. The complimentary cake was our small way of showing hospitality, and we are happy that you appreciated it. Note from Noushad: Thank you very much for your kind words. It was my pleasure to assist you and make your stay more comfortable. I look forward to welcoming you back again and ensuring an even better experience. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:11:49 IST 2025

Dear Sudheer K R, Thank you very much for your wonderful review and for rating your stay with us so highly. We are delighted to know that you enjoyed the calming atmosphere, the variety of restaurants, and the convenience of our location. Your kind words about our staff mean a lot to us. The team works hard to create a welcoming and friendly environment, and it is always rewarding when guests recognize their efforts. Feedback like yours truly motivates us to continue providing the best possible experience. We sincerely appreciate your support and look forward to welcoming you back again soon for another enjoyable and relaxing stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:12:58 IST 2025

Dear Amrita Chauhan, Thank you very much for your excellent review and for recommending us so highly. We are delighted to know that you enjoyed your stay, appreciated our hospitality, and found the location so convenient for exploring the city with easy access to local transport. It’s also wonderful to hear that you enjoyed the dual restaurant options with both Indian and Western cuisine, as well as the pool facilities. We always aim to create a balance of comfort, variety, and convenience, and your feedback shows us we are on the right track. We truly appreciate your support and look forward to welcoming you back again soon for another enjoyable and memorable stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:13:20 IST 2025

Dear Sinju George, Thank you very much for sharing your excellent review and for rating your stay with us so highly. We are delighted to know that you enjoyed the convenient location near the Corniche beach and found the facilities to be good. Your words of appreciation for our staff mean a great deal. The team always strives to be cooperative and attentive, and feedback like yours motivates them to continue providing the best service to all our guests. We truly value your support and look forward to welcoming you back again soon for another enjoyable stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:13:50 IST 2025

Dear Guest, Thank you very much for your wonderful 5-star review. We are delighted to know that you had a great experience with us and that you appreciated the cleanliness, calm atmosphere, and the warm welcome from our team. Your kind words about the orderliness and overall comfort of the hotel mean a lot to us, as our staff works hard every day to ensure every guest enjoys a relaxing and well-cared-for stay. We sincerely appreciate your support and look forward to welcoming you back again soon for another enjoyable and memorable visit at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:16:14 IST 2025

Dear Srikant Sadafule, Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to know that you enjoyed the prime location close to the Corniche and found our service to be excellent. Your words of appreciation for our staff mean a great deal. Professionalism and ethical service are values we strongly uphold, and it is rewarding to see these efforts recognized by our guests. We truly appreciate your support and look forward to welcoming you back again soon for another enjoyable stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:32:18 IST 2025

Dear Firoz Ahmed Choudhury, Thank you for sharing your feedback. We are sorry your stay did not meet expectations. Regarding breakfast, we follow international food and safety standards, keeping salt usage at a balanced level suitable for all, as some guests prefer less and others more. Extra seasoning is always available, and we apologize if this was not communicated properly. For key cards, slippers, and amenities, additional sets can always be requested. The electricity in the room works by inserting the key card in the slot, and we did not receive any report of no power during your stay. With just one call to reception, our team would have arranged everything immediately. We regret the inconvenience you faced and assure you we will use your feedback to improve. We hope you will allow us another opportunity to provide you with a better experience in the future. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:35:02 IST 2025

Dear Sahil Jolly, Thank you very much for sharing your review with us. We are pleased to know that you enjoyed the convenient location of our property and found it to be good value for money. It’s also wonderful to hear that you found the hotel clean and equipped with all the necessary amenities. Your recognition encourages our team to keep working hard to ensure every guest enjoys a comfortable stay. We truly appreciate your feedback and look forward to welcoming you back again soon for another enjoyable experience at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:35:29 IST 2025

Dear Guest, Thank you very much for your excellent review and for giving us a 5-star rating across all categories. We are delighted to know that you enjoyed the service, the atmosphere, and found our hotel a great place to spend time with friends and relatives. We also note your comment regarding parking. As mentioned on all booking platforms, parking at the hotel is chargeable, with valet service available at AED 25 per day. Our team is always happy to assist with directions and arrangements to make the process as smooth as possible. We truly appreciate your support and look forward to welcoming you back again soon for another enjoyable stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel

Al Ain Palace Hotel has replied on Tue Aug 26 13:36:08 IST 2025

Dear Moonesh Bhasin, Thank you very much for your excellent review and for giving us a 5-star rating. We are delighted to know that you enjoyed the perfect location near the Corniche, the amenities, and the service provided by our team. It is also wonderful to hear that you found both the rooms and the swimming pool amazing. Feedback like yours is a great encouragement for our entire team, as it reflects the efforts they put in every day to create a comfortable and memorable stay for our guests. We truly appreciate your support and look forward to welcoming you back again soon for another enjoyable and relaxing stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager Al Ain Palace Hotel