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JEN Singapore Orchardgateway by Shangri-La

01234
+174 property photos
JEN Singapore Orchardgateway by Shangri-La
room photos
Room
+18 guest photos
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About Property

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views. More

  • Property HighlightsProperty Highlights
  • Activities & Nearby AttractionsActivities & Nearby Attractions

Amenities

Superior Room - 1 King

Fits 2 Adults

  • Book with Zero Payment
    Book with Zero Payment
  • Cancellation Icon
    Free Cancellation before ‪15 Dec 01:59 PM‬
    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

Per Night:

$ 209
+ $ 37 taxes & fees
4.3
Excellent(973 RATINGS)
Orchard

Orchard

3 minutes walk to Orchard Road

JEN Singapore Orchardgateway by Shangri-La

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views.

About Shangri-La Hotels and Resorts

  • Operates over 100 properties in 22 countries, including China, Malaysia & Philippines.
  • Offers luxury accommodations with exceptional services.
  • Manages renowned hospitality chains like Shangri-La, Kerry Hotels, Traders Hotels & more.

Property Highlights

Hop on to the hotel’s complimentary bamboo bicycles to explore the neighbourhood. Amenities for added convenience include concierge, laundry services, dry cleaning, housekeeping, currency exchange, car rental, and Wi-Fi in all areas.

In operation since 2014, the hotel offers a choice of 499 air-conditioned rooms and suites set across 20 floors.

The hotel has 4 dining options, including 2 bars. Local specialities and international dishes are available. 24-hour room service will be delivered by room service robot Jeno.

Nurture your mind and soul with curated wellness classes or take in the panoramic cityscape with a few laps in the rooftop infinity pool.Push yourself to the next level at the 24-hour fitness centre while enjoying skyline views. Indulge yourself with a soothing massage at the poolside cabanas.

The hotel offers free parking for vehicles, and can arrange for rental cars.

Activities & Nearby Attractions

  • Enjoy facilities such as wellness sessions and rooftop infinity pool. 
  • Burn extra calories at the on-site fitness centre or go for a ride on Bamboo bicycle through the lively Orchard road.
  • Relax with a massage by the pool-side.
  • Have fun with friends and family at the on-site lounge bars.
  • Popular landmarks, such as Paragon Singapore, Wheelock Place and Shaw House are within 3.5 km of the hotel.
  • Other attractions that can be visited are National Orchid Garden (3.9 km), Gardens by the Bay (5.6 km), and Cloud Forest (6.4 km).
  • Guests can plan day trips to Universal Studios (8.1 km), Sentosa Cove (10.2 km), and Night Safari at Singapore Zoo (19.2 km). 
  • During your stay, shop at 313@Somerset, just 60 m away.
  • For an amazing shopping experience, visit Orchard Central or Ngee Ann City, both within 1 km.
  • Bugis Street Market (2.8 km) and Chinatown Street Market (4.1 km) are popular night markets of Singapore.

How to Reach the Property

  • The Singapore-Changi Airport is 18.9 km from the hotel. 
  • Enjoy easy connectivity within the city with direct access to Somerset MRT station, just 350 m from the hotel.
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Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

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Rooms, Guests

14 Room Types

  • Free Cancellation
  • Breakfast Included
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Superior Room - 1 King

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Study Room
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 209

+$ 37 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
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More Details

$ 236

+$ 41 taxes & fees Per Night

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Superior Room - 2 Twins

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 209

+$ 37 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 236

+$ 41 taxes & fees Per Night

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Superior Twin Room

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • Bedroom 1 - 2 Twin bed(s)Bedroom 1 - 2 Twin bed(s)
  • Bathrooms - 1Bathrooms - 1
  • Air Conditioning
  • Iron/Ironing Board
  • Room Service
  • Electric Kettle
  • Daily Housekeeping
  • Bathroom

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 208

+$ 41 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
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    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
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More Details

$ 235

+$ 47 taxes & fees Per Night

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Superior City View Room - Twin

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 2 Twin bed(s)Bedroom 1 - 2 Twin bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Study Room
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 224

+$ 39 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
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    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
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More Details

$ 251

+$ 44 taxes & fees Per Night

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Superior City View Room - King

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Heater
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 224

+$ 39 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
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    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
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More Details

$ 251

+$ 44 taxes & fees Per Night

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Deluxe Room - 1 King

  • 344 sq.ft (32 sq.mt)344 sq.ft (32 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 255

+$ 45 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 282

+$ 49 taxes & fees Per Night

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Deluxe Room, 1 King Bed

  • 344 sq.ft (32 sq.mt)344 sq.ft (32 sq.mt)
  • KingBedKingBed
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board
  • Wi-Fi
  • Room Service

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 254

+$ 51 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Free self parking
    Free self parking  
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
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More Details

$ 281

+$ 56 taxes & fees Per Night

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Club Twin

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Room Service
  • Daily Housekeeping
  • Bathroom

More Details

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 277

+$ 55 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 278

+$ 49 taxes & fees Per Night

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Club King

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Electric Kettle
  • Bathroom
  • Telephone

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 278

+$ 49 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 11:59 PM‬
    Free Cancellation before ‪15 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    16% Refund
    NOW
    Pay 1
    10 Dec
    15 Dec11:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 278

+$ 55 taxes & fees Per Night

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Club Room, 1 King Bed

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • KingBedKingBed
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Room Service
  • Daily Housekeeping
  • Bathroom

More Details

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 277

+$ 55 taxes & fees Per Night

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Club Deluxe King

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast included
    Breakfast included  
  • Enjoy complimentary Evening Cocktails
    Enjoy complimentary Evening Cocktails  
  • Complimentary Access to Club
    Complimentary Access to Club  
  • Complimentary Access to Business Center
    Complimentary Access to Business Center  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 309

+$ 54 taxes & fees Per Night

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Club Deluxe Double Room

  • 344 sq.ft (32 sq.mt)344 sq.ft (32 sq.mt)
  • City ViewCity View
  • 1 King bed(s)1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Electric Kettle
  • Bathroom
  • Sofa

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 11:59 PM‬
    Free Cancellation before ‪15 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    16% Refund
    NOW
    Pay 1
    10 Dec
    15 Dec11:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 309

+$ 61 taxes & fees Per Night

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Panorama Club King

  • 592 sq.ft (55 sq.mt)592 sq.ft (55 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec05:59 PM
    17 Dec10:59 AM
    Check-in

More Details

$ 424

+$ 84 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast included
    Breakfast included  
  • Enjoy complimentary Evening Cocktails
    Enjoy complimentary Evening Cocktails  
  • Complimentary Access to Club
    Complimentary Access to Club  
  • Complimentary Access to Business Center
    Complimentary Access to Business Center  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 425

+$ 74 taxes & fees Per Night

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Deluxe Family Room

  • 506 sq.ft (47 sq.mt)506 sq.ft (47 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 Sofa bed and 1 Queen bed(s)Bedroom 1 - 1 Sofa bed and 1 Queen bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 425

+$ 74 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 01:59 PM‬
    Free Cancellation before ‪15 Dec 01:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec01:59 PM
    17 Dec01:59 PM
    Check-in

More Details

$ 452

+$ 79 taxes & fees Per Night

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JEN Singapore Orchardgateway by Shangri-La Location

location iconLocation rated 4.7 by guests

What guests said

icon

Guests rave about the property’s prime location, being directly above Somerset MRT and close to Orchard Road. The area offers a plethora of shopping and dining options, making it ideal for exploration. Many highlight the convenience of public transport and the stunning rooftop views. Overall, the property’s position is celebrated for its accessibility and vibrancy, ensuring a memorable stay in the heart of Singapore.

Property Rules at JEN Singapore Orchardgateway by Shangri-La

Check-in: 2 PM Check-out: 12 PM
  • Cribs and Extra beds
  • Breakfast Charges
  • Deposit Charges

JEN Singapore Orchardgateway by Shangri-La Photos by Guests

  • +9 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • family
4.3
Excellent

973 Ratings

Last 10 Customer Ratings (Latest First)

  • 5
  • 5
  • 1
  • 5
  • 5
  • 5
  • 4
  • 5
  • 5
  • 5

Rating Categories

  • Hospitality4.4
  • Facilities4.4
  • Room4.6
  • Cleanliness4.7
  • Value For Money4.2
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We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

This property boasts an unbeatable location right above Somerset MRT, making it super convenient for shopping and dining. Guests rave about the spacious and cozy rooms, excellent hygiene, and a fantastic breakfast spread with plenty of vegetarian options. The rooftop pool offers stunning views of Singapore, adding to the overall experience. With friendly and attentive staff, visitors have felt warmly welcomed, ensuring a memorable stay. It's a lively spot in the heart of Orchard Road, perfect for exploring the city!

5.0

Excellent Stay

gaurang s.family with 1 kid

The breakfast and room quality was excellent The location was central Overall a very good experience

Travel Month: Sep 2025 (6-Night Stay)

Room: Superior City View Room - King

5.0

Excellent Stay

ramandeep k.group

It was an amazing experience. The location was on point, right above Somerset metro. The infinity pool was my favorite place in the hotel. The rooms were clean and confortable. The host was amazing, she gave us room in early check in. The staff was very cordial. An excellent stay overall.

Travel Month: Aug 2025 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

gourav l.

All things are good.

Travel Month: Jul 2025 (4-Night Stay)

Room: Deluxe Room - 1 King

5.0

Superb location and Best stay

neha k.family with 1 kid

The location of hotel is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the hotel from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception. t The location of hotel is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the hotel from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception.

Travel Month: Jun 2025 (4-Night Stay)

Room: Superior Room - 2 Twins

4.0

Good Stay

abdul k.couple

Decent rooms, decent service. The location, however; is fantastic. Great connectivity via MRT with access to 313 somerset mall & Orchard gateway.

Travel Month: Jun 2025 (4-Night Stay)

Room: Superior Room - 1 King

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5.0

Excellent Stay

nitin c.family with 2 kids

Jen Orchardgateway is at central point in midst of great shopping places, Great breakfast. Incredible room with swift room.service

Travel Month: May 2025

Room: Deluxe Room - 1 King

4.0

very comfortable family stay

premal s.family

It was a very comfortable stay at the Jen Shangri la hotel. We had a great time. The only small issue we had was that they were a bit short of staff. We always had to wait at the concierge and got our luggage down our selves using the trolleys provided on each floor. Other wise it was a great experience. The location is extremely good and convenient. The rooms are a bit small. But very clean.

Travel Month: May 2025 (6-Night Stay)

Room: Superior Room - 1 King

4.0

Stay @ Shangrila, Singapore Orchard City Centre, Nice cozy place to start..

ajay k.loyalty-iconsolo

Nice hotel centrally located with good amenities. Did not use the food services. Centrally located..

Travel Month: Feb 2025 (3-Night Stay)

Room: Superior Room - 1 King

4.0

Jen orchard gateway hotel

monika a.loyalty-iconfamily

Did not eat there but rooms n location was v good amenities need a little improvement service is self no staff

Travel Month: Nov 2024 (4-Night Stay)

Room: Superior Room - 1 King

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5.0

Excellent Stay

asheesh b.loyalty-icon

The location is excellent. The breakfast spread is big and has quite a few vegetarian options as well. The staff there is very attentive and cooperative. Their pool on the 19th floor is a big attraction and it’s a great view of singapore from there.

Travel Month: Nov 2024 (4-Night Stay)

Room: Superior Room - 1 King

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4.0

Good rooms

subrat k.loyalty-iconcouple

The property is right above the somerset mrt. Best location i could suggest to anyone for a stay. Lots of food options nearby. Rooms are good, cozy, clean, spacious enough to keep your luggage and still walk around

Travel Month: Oct 2024 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

kapil k.

Very good property and warm staff. Amenities are also good. View from terrace pool is excellent. Very nice experience

Travel Month: Sep 2023

Room: Deluxe Room - 1 King - Deluxe Room-1 King Bed-City View-Free WiFi-40 Inch LCD HDTV-PC Size Safe-Desk-32-47 SqM

3.0

Average Stay

avinash s.loyalty-icon

Jean orchard-gateway has great location and helpful staff, but the bathrooms are not well designed at all, and the service is not that good.

Travel Month: Jun 2023 (5-Night Stay)

Room: Superior Room, 1 King Bed, City View

5.0

Best location

gautam s.loyalty-iconcouple

It's such a comfortable location with a mall attached, mart station downstairs and bus stop right opposite. And for shopping it's absolutely superb.

Travel Month: Feb 2023 (5-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

husain n.

Excellent hotel and location is superb all you need in one place orchard road heart of singapore

Travel Month: Jan 2023 (7-Night Stay)

Room: Superior City View Room - King

3.0

Satisfactory stay

naveen p.loyalty-iconfamily

The first annoying thing for us was the wait to get the required rooms at the designated in-time. In addition, we had booked two rooms which we got in two different floors and with small kids, it was difficult to navigate between the rooms. Food spread is good, the staff maintains satisfactory hygiene and the room is kept clean. Had the earlier check -in been done at the required slots, our impression would have been superior. The upper floor deck is amazing and the swimming pool is fantastic.

Travel Month: Jan 2023 (4-Night Stay)

Room: Superior City View Room - King

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5.0

Excellent Stay

sakshi s.loyalty-iconcouple

The location was superb and it is well connected to all major tourist attractions. Hygiene and food was top notch.

Travel Month: Nov 2022 (4-Night Stay)

Room: Superior Room - 1 King

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5.0

Wonderful stay

taru s.loyalty-iconsolo

Clean rooms and perfect location

Travel Month: Nov 2022 (4-Night Stay)

Room: Superior City View Room - King

5.0

amazing hotel and excellent service

sarabjeet s.loyalty-iconfamily

The hotel staff is very friendly and have not given any chances of any complaint. The service was prompt and we enjoy the stay.

Travel Month: Sep 2022 (4-Night Stay)

Room: Superior City View Room - Twin

5.0

Well located and clean

kirti d.couple

Experience at staying jen was good. Its clean and well located. Only suggestion is dont use robot for room service.

Travel Month: Sep 2022

Room: Superior Room - 1 King

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Planning to Book JEN Singapore Orchardgateway by Shangri-La ? Get inspired by Popular Reviews

Superb location and Best stay

Neha Kalanoria

5

The location of JEN Singapore Orchardgateway by Shangri-La is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the JEN Singapore Orchardgateway by Shangri-La from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception. t The location of JEN Singapore Orchardgateway by Shangri-La is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the JEN Singapore Orchardgateway by Shangri-La from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception.

very comfortable family stay

Premal Shah

4

It was a very comfortable stay at the Jen Shangri la JEN Singapore Orchardgateway by Shangri-La. We had a great time. The only small issue we had was that they were a bit short of staff. We always had to wait at the concierge and got our luggage down our selves using the trolleys provided on each floor. Other wise it was a great experience. The location is extremely good and convenient. The rooms are a bit small. But very clean.

Excellent Stay

Ramandeep Kaur Sethi

5

It was an amazing experience. The location was on point, right above Somerset metro. The infinity pool was my favorite place in the JEN Singapore Orchardgateway by Shangri-La. The rooms were clean and confortable. The host was amazing, she gave us room in early check in. The staff was very cordial. An excellent stay overall.

Excellent Stay

Asheesh Bathla

5

The location is excellent. The breakfast spread is big and has quite a few vegetarian options as well. The staff there is very attentive and cooperative. Their pool on the 19th floor is a big attraction and it’s a great view of singapore from there.

Good rooms

Subrat Kumar Sahu

4

The property is right above the somerset mrt. Best location i could suggest to anyone for a stay. Lots of food options nearby. Rooms are good, cozy, clean, spacious enough to keep your luggage and still walk around

amazing hotel and excellent service

Sarabjeet Singh

5

The JEN Singapore Orchardgateway by Shangri-La staff is very friendly and have not given any chances of any complaint. The service was prompt and we enjoy the stay.

Best location

Gautam Srinivasan

5

It's such a comfortable location with a mall attached, mart station downstairs and bus stop right opposite. And for shopping it's absolutely superb.

Excellent Stay

Kapil Kimtilal Gupta

5

Very good property and warm staff. Amenities are also good. View from terrace pool is excellent. Very nice experience

Excellent Stay

HUSAIN NAWAB

5

Excellent JEN Singapore Orchardgateway by Shangri-La and location is superb all you need in one place orchard road heart of singapore

Excellent Stay

Sakshi Shakya

5

The location was superb and it is well connected to all major tourist attractions. Hygiene and food was top notch.

Well located and clean

Kirti Dhabhai

5

Experience at staying jen was good. Its clean and well located. Only suggestion is dont use robot for room service.

Stay @ Shangrila, Singapore Orchard City Centre, Nice cozy place to start..

Ajay Kapoor

4

Nice JEN Singapore Orchardgateway by Shangri-La centrally located with good amenities. Did not use the food services. Centrally located..

Excellent Stay

Gourav Lal

5

All things are good.

Wonderful stay

taru shivhary

5

Clean rooms and perfect location

Excellent Stay

Nitin Chawla

5

Jen Orchardgateway is at central point in midst of great shopping places, Great breakfast. Incredible room with swift room.service

Good Stay

Abdul Khader Barazandeh

4

Decent rooms, decent service. The location, however; is fantastic. Great connectivity via MRT with access to 313 somerset mall & Orchard gateway.

Excellent Stay

Gaurang Saraogi

5

The breakfast and room quality was excellent The location was central Overall a very good experience

Jen orchard gateway hotel

Monika Agarwal

4

Did not eat there but rooms n location was v good amenities need a little improvement service is self no staff

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