Marco Polo Hotel

Marco Polo Hotel has replied on Wed Oct 29 17:39:28 IST 2025

Dear Valued Guest, Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at the Marco Polo Hotel Dubai and it is always a pleasure to receive positive feedback from our guest. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Mon Oct 27 14:19:47 IST 2025

Dear Valued Guest, Thanks for sharing your feedback with us. We are very sorry that your experience did not meet your expectations. We have set high standards for ourselves, and we are very sorry to hear that this did not materialize in your interaction with our service. We apologize the bad smell in the lobby. Please give us another chance to prove ourselves soon. Regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Tue Oct 21 12:55:59 IST 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We are truly sorry to hear that your stay at Marco Polo Hotel Dubai did not meet your expectations. Please accept our sincere apologies for the inconvenience caused, particularly regarding the cleanliness of the room, the hotel’s location, and the noise disturbance at night. Your comments have been shared with the relevant teams to help us improve our services. We appreciate your feedback, as it helps us to continually enhance our guest experience. Warm regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Mon Oct 20 17:12:04 IST 2025

Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you appreciated the cleanliness of our hotel and enjoyed the food. Your satisfaction truly means a lot to us. We sincerely apologize for the disturbance caused by noise during the night. Please be assured that we are taking steps to ensure a more comfortable stay for our guests in the future. We look forward to welcoming you back to Marco Polo Hotel Dubai soon. Best regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Fri Oct 10 19:32:21 IST 2025

Dear Valued Guest, Thank you for sharing your feedback following your recent stay at Marco Polo Hotel Dubai. We truly appreciate your kind words about our excellent service and convenient location. It’s always a pleasure to hear that our guests had a positive experience. We look forward to welcoming you back again soon. Best regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Tue Oct 07 11:27:58 IST 2025

Dear Valued Guest, We are glad that you had a wonderful and comfortable stay with us in our hotel and we were able to meet your expectations. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. We have shared your feedback with all our team members, and I’m looking forward to welcoming you back soon to continue exceeding your expectations! Warm regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Mon Sep 22 18:02:40 IST 2025

Dear Valued Guest, We would like to thank you for taking the time to share your review. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Fri Sep 19 16:54:35 IST 2025

Dear Valued Guest, Thank you for sharing your feedback from The Marco Polo Hotel, Dubai. We appreciate you taking the time to leave a note about your recent experience with us. As we dedicate ourselves ensuring each guest a memorable experience, your feedback serves as great support to keep improving our hotel operations. Please accept our apology for not meeting your expectations during your stay. We do hope that we will have the opportunity to welcome you back again. We remain with best wishes, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Fri Sep 19 16:55:01 IST 2025

Dear Valued Guest, We are glad that you had a wonderful and comfortable stay with us in our hotel and we were able to meet your expectations. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. We have shared your feedback with all our team members, and I’m looking forward to welcoming you back soon to continue exceeding your expectations! Warm regards, The Marco Polo Hotel Dubai

Marco Polo Hotel

Dear Guest, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We would love it if you would come back to stay with us again. We have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have. Regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Thu Sep 04 18:43:10 IST 2025

Dear Valued Guest, We are glad that you had a wonderful and comfortable stay with us in our hotel and we were able to meet your expectations. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. We have shared your feedback with all our team members, and I’m looking forward to welcoming you back soon to continue exceeding your expectations! Warm regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Tue Sep 09 16:53:49 IST 2025

Dear Valued Guest, We are glad that you had a wonderful and comfortable stay with us in our hotel and we were able to meet your expectations. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. We have shared your feedback with all our team members, and I’m looking forward to welcoming you back soon to continue exceeding your expectations! Warm regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Fri Aug 22 14:30:31 IST 2025

Dear Valued Guest, Thank you for choosing our hotel and for taking the time to write a review. We are pleased to know that you enjoyed your stay, especially the service provided by the hotel team. Thank you for your recognition of their efforts and it does inspire us to keep raising our levels of service through innovation and understanding our guests even more. We do hope that you will visit us again and look forward to welcome you back. Regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Fri Aug 15 15:40:54 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay with us at Marco Polo Hotel Dubai. We are glad to read that you liked the cleanliness of your room and the warm services given by our colleagues. We are delighted to hear that you are overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us once again. With thanks once again, we look forward to the opportunity of welcoming you back to Marco Polo Hotel in the very near future. Sincerely, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Wed Aug 13 16:01:15 IST 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We genuinely value input from our guests, and we're disheartened to learn about your experience. We extend our sincere apologies for any inconvenience you encountered during your stay. We take pride in delivering exceptional service, and it's regrettable that we fell short of your expectations. Your comments have been taken seriously, and we are investigating the matter thoroughly. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back to Marco Polo for a more positive experience. Best regards, Marco Polo Hotel

Marco Polo Hotel has replied on Fri Aug 08 13:00:35 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay with us at Marco Polo Hotel Dubai. We are delighted to hear that you are overall impressed with the quality of our hotel and service. In regards with the cockroach i would like to inform that we hire a professional pest control service to inspect rooms every week to ensure no pest in the rooms. I hope the above helped to address your concerns. We hope you will give us another chance to serve your better. Regards, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Tue Jul 08 16:08:35 IST 2025

Dear Valued Guest, Thank you for choosing Marco Polo Hotel and taking time to share your experience during your stay. We appreciate bringing to our attention the issue you have encountered during your stay and we apologize for the inconvenience caused, Rectification has been done and the issue will definitely raise among higher management. Once again, we appreciate and thank you for taking the time to share with us your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Marco Polo Hotel Dubai

Marco Polo Hotel has replied on Wed Jun 18 16:53:47 IST 2025

Dear Valued Guest, We would like to thank you for taking the time to share your review. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, The Marco Polo Hotel Dubai