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JEN Singapore Orchardgateway by Shangri-La

Name: JEN Singapore Orchardgateway by Shangri-La
Address: 277 Orchard Road #10-01, Orchard, 238858 Singapore, Singapore, Singapore, 238858, SGP
Price range: JEN Singapore Orchardgateway by Shangri-La Price starts at CAD 254/Night

JEN Singapore Orchardgateway by Shangri-La

About Property

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views. More

Property Highlights
Location & Surroundings

Amenities

Swimming Pool
Gym
Laundry Service
+ More Amenities

Property Highlights

Hop on to the hotel’s complimentary bamboo bicycles to explore the neighbourhood. Amenities for added convenience include concierge, laundry services, dry cleaning, housekeeping, currency exchange, car rental, and Wi-Fi in all areas.

In operation since 2014, the hotel offers a choice of 499 air-conditioned rooms and suites set across 20 floors.

The hotel has 4 dining options, including 2 bars. Local specialities and international dishes are available. 24-hour room service will be delivered by room service robot Jeno.

Nurture your mind and soul with curated wellness classes or take in the panoramic cityscape with a few laps in the rooftop infinity pool.Push yourself to the next level at the 24-hour fitness centre while enjoying skyline views. Indulge yourself with a soothing massage at the poolside cabanas.

The hotel offers free parking for vehicles, and can arrange for rental cars.

Location & Surroundings

The Singapore-Changi Airport is 18.9 km from the hotel. Enjoy easy connectivity within the city with direct access to Somerset MRT station, just 350 m from the hotel.

The hotel is located on Orchard Road, Singapore’s retail heart with up-scale boutiques and popular landmarks like Wheelock Place, Shaw House and Paragon.

Food and Dining

Take your pick between local specialities and classic international dishes at Makan@Jen featuring a do-it-yourself salad bar made out of freshly picked vegetables and leaves.
Indulge in an afternoon coffee break or unwind over happy-hour drinks with friends or colleagues at Lounge@jen.
With an amazing skyline view, sit back and enjoy a cold drink or take a dip in the award-winning rooftop infinity pool at Baywatch@Jen.
A-la-carte dishes and bento boxes are available at the on-site On-The-Go deli, where guests can order online. Guest service counter is also available.
Guests can enjoy Indian cuisine at The Curry Culture - Cuppage Terrace (800 m), Tandoor (1.2 km), and Yantra (2.5 km).
For Chinese cuisine, dine at Tunglok Seafood @ Orchard Central, Mitzo Restaurant & Bar, and Crystal Jade Golden Palace, all within 1 km of the hotel.
Thai dishes can be savoured at Som Tam (1 km), Basil Thai Kitchen (1.7km), and Thai Tantric Authentic Thai Cuisine (2.4 km).

Room details and Amenities

The hotel offers 499 elegantly designed rooms and suites overlooking the city skyline.
Bright and airy guest rooms with amenities like tea and espresso coffee machine, Wi-Fi, IPTV, telephone, iron, and ironing board are available.
Deluxe Family Rooms offer 24-hour room service with super comfortable beds, and a 2-seater sofa bed.
Club Deluxe Rooms offer king or twin beds with privileges like special check-in/check-out, concierge service, and access to Club Lounge.
All rooms are smoke-free.
All en-suite bathrooms have a shower and hairdryer.
Some bathrooms feature a separate TV.

Activities & Nearby Attractions

Enjoy facilities such as wellness sessions and rooftop infinity pool.
Burn extra calories at the on-site fitness centre or go for a ride on Bamboo bicycle through the lively Orchard road.
Relax with a massage by the pool-side.
Have fun with friends and family at the on-site lounge bars.
Popular landmarks, such as Paragon Singapore, Wheelock Place and Shaw House are within 3.5 km of the hotel.
Other attractions that can be visited are National Orchid Garden (3.9 km), Gardens by the Bay (5.6 km), and Cloud Forest (6.4 km).
Guests can plan day trips to Universal Studios (8.1 km), Sentosa Cove (10.2 km), and Night Safari at Singapore Zoo (19.2 km).
During your stay, shop at 313@Somerset, just 60 m away.
For an amazing shopping experience, visit Orchard Central or Ngee Ann City, both within 1 km.
Bugis Street Market (2.8 km) and Chinatown Street Market (4.1 km) are popular night markets of Singapore.

How to Reach the Property

The Singapore-Changi Airport is 18.9 km from the hotel.
Enjoy easy connectivity within the city with direct access to Somerset MRT station, just 350 m from the hotel.

Superior Room - 1 King

Fits 2 Adults

Free Cancellation before ‪01 Dec 01:59 PM‬
100% Refund
Non Refundable
NOW
01 Dec01:59 PM
03 Dec01:59 PM
Check-in

Per Night:

CAD 254

+ CAD 45 taxes & fees

4.3

Excellent(973 RATINGS)

Orchard

3 minutes walk to Orchard Road

Lowest Price Guarantee

Get 2X the difference if you find our MMT exclusive hotels cheaper online anywhere else View T&Cs

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

Check-in date

Check-out date

Rooms, Guests

14 Room Types

Free Cancellation
Breakfast Included

Superior Room - 1 King

291 sq.ft (27 sq.mt)
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
Iron/Ironing Board
Wi-Fi

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 254

+CAD 45 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 292

+CAD 51 taxes & fees Per Night

Book Now

Superior Room - 2 Twins

291 sq.ft (27 sq.mt)
2 x Single Bed(s)
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 254

+CAD 45 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 292

+CAD 51 taxes & fees Per Night

Book Now

Superior Twin Room

291 sq.ft (27 sq.mt)
Bedroom 1 - 2 Twin bed(s)
Bathrooms - 1

Air Conditioning
Iron/Ironing Board
Room Service
Electric Kettle
Daily Housekeeping
Bathroom

More Details

Room With Free Cancellation

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 254

+CAD 51 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 292

+CAD 58 taxes & fees Per Night

Book Now

Superior City View Room - Twin

291 sq.ft (27 sq.mt)
City View
Bedroom 1 - 2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Study Room
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 276

+CAD 48 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 314

+CAD 55 taxes & fees Per Night

Book Now

Superior City View Room - King

291 sq.ft (27 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 276

+CAD 48 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 314

+CAD 55 taxes & fees Per Night

Book Now

Deluxe Room - 1 King

344 sq.ft (32 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 346

+CAD 61 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 384

+CAD 67 taxes & fees Per Night

Book Now

Deluxe Room, 1 King Bed

344 sq.ft (32 sq.mt)
KingBed

Mineral Water
Air Conditioning
Housekeeping
Iron/Ironing Board
Wi-Fi
Room Service

More Details

Room With Free Cancellation

Free WiFi
Free self parking

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 345

+CAD 69 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free WiFi
Free self parking
Breakfast buffet

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 382

+CAD 76 taxes & fees Per Night

Book Now

Club King

291 sq.ft (27 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Electric Kettle
Bathroom
Clothes Rack

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 379

+CAD 66 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 11:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 11:59 PM
16% refundable if cancelled before 03 Dec, 10:59 AM

100% Refund

16% Refund

NOW

01 Dec11:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 379

+CAD 75 taxes & fees Per Night

Book Now

Club Twin

291 sq.ft (27 sq.mt)
City View
2 x Single Bed(s)
1 Bathroom

Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Daily Housekeeping
Bathroom

More Details

Room With Free Cancellation | Breakfast only

Free WiFi
Free self parking
Breakfast buffet

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 377

+CAD 75 taxes & fees Per Night

Book Now

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 379

+CAD 66 taxes & fees Per Night

Book Now

Club Room, 1 King Bed

291 sq.ft (27 sq.mt)
KingBed

Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Daily Housekeeping
Bathroom

More Details

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi
Free self parking

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 377

+CAD 75 taxes & fees Per Night

Book Now

Club Deluxe King

291 sq.ft (27 sq.mt)
King Bed
1 Bathroom

Iron/Ironing Board
Housekeeping
Laundry Service
Room Service
Wi-Fi
Bathroom

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 433

+CAD 76 taxes & fees Per Night

Book Now

Club Deluxe Double Room

344 sq.ft (32 sq.mt)
City View
1 King bed(s)
Bathrooms - 1

Mineral Water
Air Conditioning
Iron/Ironing Board
Electric Kettle
Bathroom
Sofa

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 11:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 11:59 PM
16% refundable if cancelled before 03 Dec, 10:59 AM

100% Refund

16% Refund

NOW

01 Dec11:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 433

+CAD 86 taxes & fees Per Night

Book Now

Deluxe Family Room

506 sq.ft (47 sq.mt)
City View
Bedroom 1 - 1 Sofa bed and 1 Queen bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 509

+CAD 89 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 547

+CAD 96 taxes & fees Per Night

Book Now

Panorama Club King

592 sq.ft (55 sq.mt)
City View
King Bed
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi
Free self parking

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 02 Dec, 5:59 PM
No refund if cancelled after 02 Dec, 6:00 PM

100% Refund

Non Refundable

NOW

02 Dec05:59 PM

03 Dec10:59 AM

Check-in

More Details

CAD 592

+CAD 118 taxes & fees Per Night

Book Now

Room With Free Cancellation

Free Cancellation before ‪01 Dec 01:59 PM‬

Cancellation Policy

Free Cancellation till 01 Dec, 1:59 PM
No refund if cancelled after 01 Dec, 2:00 PM

100% Refund

Non Refundable

NOW

01 Dec01:59 PM

03 Dec01:59 PM

Check-in

More Details

CAD 595

+CAD 104 taxes & fees Per Night

Book Now

JEN Singapore Orchardgateway by Shangri-La Location

location icon Location rated 4.7 by guests

What guests said

Guests rave about the property’s prime location, being directly above Somerset MRT and close to Orchard Road. The area offers a plethora of shopping and dining options, making it ideal for exploration. Many highlight the convenience of public transport and the stunning rooftop views. Overall, the property’s position is celebrated for its accessibility and vibrancy, ensuring a memorable stay in the heart of Singapore.

Property Rules at JEN Singapore Orchardgateway by Shangri-La

Check-in: 2 PM Check-out: 12 PM

JEN Singapore Orchardgateway by Shangri-La Photos by Guests

+9 Guest Photos

User Rating & Reviews

everyone
group
couple
solo
family

4.3

Excellent

973 Ratings

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality4.4
Facilities4.4
Room4.6
Cleanliness4.7
Value For Money4.2

We are using generative AI to show you summarised user review

Review Summary

This property boasts an unbeatable location right above Somerset MRT, making it super convenient for shopping and dining. Guests rave about the spacious and cozy rooms, excellent hygiene, and a fantastic breakfast spread with plenty of vegetarian options. The rooftop pool offers stunning views of Singapore, adding to the overall experience. With friendly and attentive staff, visitors have felt warmly welcomed, ensuring a memorable stay. It's a lively spot in the heart of Orchard Road, perfect for exploring the city!

5.0

Excellent Stay

gaurang s.family with 1 kid

The breakfast and room quality was excellent The location was central Overall a very good experience

Travel Month: Sep 2025 (6-Night Stay)

Room: Superior City View Room - King

5.0

Excellent Stay

ramandeep k.group

It was an amazing experience. The location was on point, right above Somerset metro. The infinity pool was my favorite place in the hotel. The rooms were clean and confortable. The host was amazing, she gave us room in early check in. The staff was very cordial. An excellent stay overall.

Travel Month: Aug 2025 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

gourav l.

All things are good.

Travel Month: Jul 2025 (4-Night Stay)

Room: Deluxe Room - 1 King

5.0

Superb location and Best stay

neha k.family with 1 kid

The location of hotel is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the hotel from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception. t The location of hotel is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the hotel from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception.

Travel Month: Jun 2025 (4-Night Stay)

Room: Superior Room - 2 Twins

4.0

Good Stay

abdul k.couple

Decent rooms, decent service. The location, however; is fantastic. Great connectivity via MRT with access to 313 somerset mall & Orchard gateway.

Travel Month: Jun 2025 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

nitin c.family with 2 kids

Jen Orchardgateway is at central point in midst of great shopping places, Great breakfast. Incredible room with swift room.service

Travel Month: May 2025

Room: Deluxe Room - 1 King

4.0

very comfortable family stay

premal s.family

It was a very comfortable stay at the Jen Shangri la hotel. We had a great time. The only small issue we had was that they were a bit short of staff. We always had to wait at the concierge and got our luggage down our selves using the trolleys provided on each floor. Other wise it was a great experience. The location is extremely good and convenient. The rooms are a bit small. But very clean.

Travel Month: May 2025 (6-Night Stay)

Room: Superior Room - 1 King

4.0

Stay @ Shangrila, Singapore Orchard City Centre, Nice cozy place to start..

ajay k.

solo

Nice hotel centrally located with good amenities. Did not use the food services. Centrally located..

Travel Month: Feb 2025 (3-Night Stay)

Room: Superior Room - 1 King

4.0

Jen orchard gateway hotel

monika a.

family

Did not eat there but rooms n location was v good amenities need a little improvement service is self no staff

Travel Month: Nov 2024 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

asheesh b. loyalty-icon

The location is excellent. The breakfast spread is big and has quite a few vegetarian options as well. The staff there is very attentive and cooperative. Their pool on the 19th floor is a big attraction and it’s a great view of singapore from there.

Travel Month: Nov 2024 (4-Night Stay)

Room: Superior Room - 1 King

4.0

Good rooms

subrat k.

couple

The property is right above the somerset mrt. Best location i could suggest to anyone for a stay. Lots of food options nearby. Rooms are good, cozy, clean, spacious enough to keep your luggage and still walk around

Travel Month: Oct 2024 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

kapil k.

Very good property and warm staff. Amenities are also good. View from terrace pool is excellent. Very nice experience

Travel Month: Sep 2023

Room: Deluxe Room - 1 King - Deluxe Room-1 King Bed-City View-Free WiFi-40 Inch LCD HDTV-PC Size Safe-Desk-32-47 SqM

3.0

Average Stay

avinash s. loyalty-icon

Jean orchard-gateway has great location and helpful staff, but the bathrooms are not well designed at all, and the service is not that good.

Travel Month: Jun 2023 (5-Night Stay)

Room: Superior Room, 1 King Bed, City View

5.0

Best location

gautam s.

couple

It's such a comfortable location with a mall attached, mart station downstairs and bus stop right opposite. And for shopping it's absolutely superb.

Travel Month: Feb 2023 (5-Night Stay)

Room: Superior Room - 1 King

5.0

Excellent Stay

husain n.

Excellent hotel and location is superb all you need in one place orchard road heart of singapore

Travel Month: Jan 2023 (7-Night Stay)

Room: Superior City View Room - King

3.0

Satisfactory stay

naveen p.

family

The first annoying thing for us was the wait to get the required rooms at the designated in-time. In addition, we had booked two rooms which we got in two different floors and with small kids, it was difficult to navigate between the rooms. Food spread is good, the staff maintains satisfactory hygiene and the room is kept clean. Had the earlier check -in been done at the required slots, our impression would have been superior. The upper floor deck is amazing and the swimming pool is fantastic.

Travel Month: Jan 2023 (4-Night Stay)

Room: Superior City View Room - King

5.0

Excellent Stay

sakshi s.

couple

The location was superb and it is well connected to all major tourist attractions. Hygiene and food was top notch.

Travel Month: Nov 2022 (4-Night Stay)

Room: Superior Room - 1 King

5.0

Wonderful stay

taru s.

solo

Clean rooms and perfect location

Travel Month: Nov 2022 (4-Night Stay)

Room: Superior City View Room - King

5.0

amazing hotel and excellent service

sarabjeet s. loyalty-icon

family

The hotel staff is very friendly and have not given any chances of any complaint. The service was prompt and we enjoy the stay.

Travel Month: Sep 2022 (4-Night Stay)

Room: Superior City View Room - Twin

5.0

Well located and clean

kirti d.couple

Experience at staying jen was good. Its clean and well located. Only suggestion is dont use robot for room service.

Travel Month: Sep 2022

Room: Superior Room - 1 King

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Planning to Book JEN Singapore Orchardgateway by Shangri-La ? Get inspired by Popular Reviews

Superb location and Best stay

Neha Kalanoria

The location of JEN Singapore Orchardgateway by Shangri-La is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the JEN Singapore Orchardgateway by Shangri-La from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception. t The location of JEN Singapore Orchardgateway by Shangri-La is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the JEN Singapore Orchardgateway by Shangri-La from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception.

very comfortable family stay

Premal Shah

It was a very comfortable stay at the Jen Shangri la JEN Singapore Orchardgateway by Shangri-La. We had a great time. The only small issue we had was that they were a bit short of staff. We always had to wait at the concierge and got our luggage down our selves using the trolleys provided on each floor. Other wise it was a great experience. The location is extremely good and convenient. The rooms are a bit small. But very clean.

Excellent Stay

Ramandeep Kaur Sethi

It was an amazing experience. The location was on point, right above Somerset metro. The infinity pool was my favorite place in the JEN Singapore Orchardgateway by Shangri-La. The rooms were clean and confortable. The host was amazing, she gave us room in early check in. The staff was very cordial. An excellent stay overall.

Excellent Stay

Asheesh Bathla

Good rooms

Subrat Kumar Sahu

amazing hotel and excellent service

Sarabjeet Singh

The JEN Singapore Orchardgateway by Shangri-La staff is very friendly and have not given any chances of any complaint. The service was prompt and we enjoy the stay.

Best location

Gautam Srinivasan

It's such a comfortable location with a mall attached, mart station downstairs and bus stop right opposite. And for shopping it's absolutely superb.

Excellent Stay

Gourav Lal

All things are good.

Well located and clean

Kirti Dhabhai

Experience at staying jen was good. Its clean and well located. Only suggestion is dont use robot for room service.

Good Stay

Abdul Khader Barazandeh

Decent rooms, decent service. The location, however; is fantastic. Great connectivity via MRT with access to 313 somerset mall & Orchard gateway.

Excellent Stay

HUSAIN NAWAB

Excellent JEN Singapore Orchardgateway by Shangri-La and location is superb all you need in one place orchard road heart of singapore

Excellent Stay

Sakshi Shakya

The location was superb and it is well connected to all major tourist attractions. Hygiene and food was top notch.

Excellent Stay

Kapil Kimtilal Gupta

Very good property and warm staff. Amenities are also good. View from terrace pool is excellent. Very nice experience

Stay @ Shangrila, Singapore Orchard City Centre, Nice cozy place to start..

Ajay Kapoor

Nice JEN Singapore Orchardgateway by Shangri-La centrally located with good amenities. Did not use the food services. Centrally located..

Excellent Stay

Gaurang Saraogi

The breakfast and room quality was excellent The location was central Overall a very good experience

Jen orchard gateway hotel

Monika Agarwal

Did not eat there but rooms n location was v good amenities need a little improvement service is self no staff

Wonderful stay

taru shivhary

Clean rooms and perfect location

Excellent Stay

Nitin Chawla

Jen Orchardgateway is at central point in midst of great shopping places, Great breakfast. Incredible room with swift room.service

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JEN Singapore Orchardgateway by Shangri-La

Amenities

JEN Singapore Orchardgateway by Shangri-La

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views.

Property Highlights

Location & Surroundings

Food and Dining

Room details and Amenities

Activities & Nearby Attractions

How to Reach the Property

14 Room Types

Superior Room - 1 King

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Superior Room - 2 Twins

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Superior Twin Room

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Superior City View Room - Twin

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Superior City View Room - King

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Deluxe Room - 1 King

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Deluxe Room, 1 King Bed

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Club King

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Club Twin

Room With Free Cancellation | Breakfast only

Room With Free Cancellation

Club Room, 1 King Bed

Room With Free Cancellation | Breakfast only

Club Deluxe King

Room With Free Cancellation

Club Deluxe Double Room

Room With Free Cancellation

Deluxe Family Room

Room With Free Cancellation

Room With Free Cancellation | Breakfast only

Panorama Club King

Room With Free Cancellation | Breakfast only

Room With Free Cancellation

JEN Singapore Orchardgateway by Shangri-La Location

JEN Singapore Orchardgateway by Shangri-La Photos by Guests

User Rating & Reviews

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Planning to Book JEN Singapore Orchardgateway by Shangri-La ? Get inspired by Popular Reviews

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