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There is no access to the city, they didn’t refund our amount inspite of giving us assurance on the same, we had to pay 2000 baht to reach the hotel and we had to go back and they charged baht, we had paid bhat for booking. Basically waste of money. DO NOT GO IF YOU ARE WITH FRIENDS

Amazing location with very good holiday vibes. Far from the noise, amazing support staff....Loved the stay there

Service was horrible. Staff behaved like the guests are living without paying anything to them. Overall a bad experience we faced

Not a good service room also given to us so far and we are with kid buggy service also not good not recommended

Absolutely delighted with my stay at phi phi natural resort! the impeccable staff service added a personal touch to my experience. The culinary delights were beyond amazing, and the beach provided the perfect setting for unforgettable snorkeling adventures. A paradise retreat worth every moment! #phiphinaturalresort #travelbliss

Terrible stay and we have cancel-led 1 night out of 2 nights booked. My checkin dates were 25 dc to 27 dec. They gave me room which was 30 mins walk from reception and beach, they were supposed to give us their taxi service but taxi service was not frequent and close after 10 pm. The location of the resort is no food after 9 pm. The resort is good for people who wants to sleep at 9 pm and wake up only after 8 am. The staff is not cooperative at all with the timings as they know all they guests have this issue. very pathetic.

The location is very good and they have a private beach and a list of activities. They have boats for kayaking as well for a very reasonable price of 300 b. The hotel staff are very friendly and available for the guests service at any time.

This is one the best resorts at phi phi islands with very very cooperative staff. Specially the receptionist and the kitchen guy nun g

The resorts is located on another island which is around 20 minutes from main tourist attraction spots. If you prefer a peaceful holiday not wanting to party and wish to enjoy tranquility with nature. This is the perfect resort.

Good stay, prompt and good staff, healthy sumptuous breakfast with a lot of options for both veg and non-vegetarian food. Nice resort, very near to beach. There is a private beach too and 2 infinity pools. The minus points are annoying wildlife encounters sometimes and the lot of mosquitoes at the dinner restaurant, though it was on the beach.

The resort is located at a closer location to the beach, the breakfast is elaborate, with a worth watching view of the sunrise and the sunset from the swimming pools within the resort. Value for money. The only challenge was walking a lot of distance to get to the room from the beach even though there are cars available not available very frequently

This is one of the best holiday experience we had in recent times. Private beach is just awesome, we can pay premium for this alone. There is hardly any croud hence we have got full freedom. Resort is impeccably maintained and we felt safe even though it's little off location. Food joints are again limited but it's worth compromising for the location.

Location is classy apart. Private beach to enjoy. It is a very big resort and the standard rooms are constructed on the high area. Walking from front reception to the room is very difficult you have to depend on the hotel shuttle cab. Tour agent in the resort is not good very rude and does not support. We have taken a snorkeling and even he has not given any snorkeling kit until we asked. Please improve the shuttle service to the rooms and tour organizing.

I booked room for 2 adults and 1 child. After reaching to hotel, receptionist asked me to pay 500 Bath extra for my child for 2 nights which was totally ridiculous. The location was far away from main market and there is very limited connectivity from the hotel by ship only. It costs around 400 Bath per person.

Once we reached the Phi island, we were not aware that we have to take another long tail boat for about 40 min and thats the only way to reach the resort. And it costs another 1200THB for 2 people. Another alternative is to take ferry but it has only certain timing twice a day, which can be checked with resort. Rooms :- Not bad, not very good. Decent sized, rooms with a simple bathroom. Balcony is nice. Beach Area :- The private beach of resort is rocky. So they do not recommend to use that. This is something we did not know and was a big turn off. Food :- The restaurant of resort is good, some selection of thai food, western food etc. Being in this resort, you cannot walk and try to find other restaurants. There is limited area, you are totally broken from main part of island. Overall our stay was OK, but next time we would prefer to book in the main part of island, where there are ample food options, easy to walk and explore etc.

We stayed in this resort for 1 night. Great location away from the hustle and bustle of the main pier of Phi Phi Island. Staff was friendly and the rooms were clean and comfortable. Food in the restaurant was good if you are looking for some good Thai food.

The experience in the hotel was awesome.

The location and view are probably the best. It takes some time to get to the hotel but it is worth it. Staff are very kind and helpful all the time. There are two beaches for the resort and both are good. Staff is very kind and helpful. Best hotel if you have to stay in Phi Phi. For vegetarians better to take some food.