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Splendid Star grand hotel and spa

Name: Splendid Star grand hotel and spa
Address: 14 Nguyen Thọ Xuong Street, Hang Trong, Hoan Kiem District, Hanoi, Vietnam, 14 Nguyen Tho Xuong Street , Hang Trong, Hoan Kiem District, Hanoi, Vietnam, Hanoi, 8443, VNM
Price range: Splendid Star grand hotel and spa Price starts at NPR 9,499/Night

About Property

This stylish property offers lavish rooms, a restaurant, Wi-Fi and modern amenities for a lively vacation. More

Property Highlights
How to Reach the Property

Amenities

Amenities rated 3.5 by guests

Spa
Elevator/Lift
Power Backup
Refrigerator
Housekeeping
Newspaper
+ More Amenities

Deluxe Twin Room

Fits 2 Adults

Breakfast buffet
Free WiFi
Non-Refundable

Per Night:

NPR 9,499+ NPR 1,273 taxes & fees

3.7

Very Good(1040 RATINGS)

Hoan Kiem (Old Quarter)

9 minutes walk to Hanoi Train Street

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

Check-in date

Check-out date

Rooms, Guests

11 Room Types

Free Cancellation
Breakfast Included

Deluxe Twin Room

237 sq.ft (22 sq.mt)
City View
Bedroom 1 - - 2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 9,499

+NPR 1,273 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 13,570

+NPR 1,818 taxes & fees Per Night

Book Now

Superior Double Room

194 sq.ft (18 sq.mt)
Bedroom 1 - - 1 Queen bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
Iron/Ironing Board
Wi-Fi

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 9,508

+NPR 1,274 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 13,583

+NPR 1,820 taxes & fees Per Night

Book Now

Superior Twin Room

194 sq.ft (18 sq.mt)
Bedroom 1 - - 2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
Iron/Ironing Board

More Details

Room with Breakfast

Free WiFi
Breakfast buffet
Non-Refundable

More Details

NPR 9,508

+NPR 1,274 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 13,583

+NPR 1,820 taxes & fees Per Night

Book Now

Deluxe Double Room

237 sq.ft (22 sq.mt)
City View
Bedroom 1 - - 1 Queen bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 10,696

+NPR 1,433 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 15,281

+NPR 2,047 taxes & fees Per Night

Book Now

Standard Double or Twin Room

194 sq.ft (18 sq.mt)
Bedroom 1 - - 1 Queen bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Wi-Fi
Electric Kettle
Daily Housekeeping

More Details

Room with Breakfast

Non-Refundable

More Details

NPR 49,817

NPR 11,816

+NPR 1,536 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪02 Nov 01:59 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 1:59 PM
No refund if cancelled after 02 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

02 Nov01:59 PM

05 Nov01:59 PM

Check-in

More Details

NPR 55,353

NPR 13,129

+NPR 1,706 taxes & fees Per Night

Book Now

Honeymoon Suite

269 sq.ft (25 sq.mt)
Bedroom 1 - - 1 Queen bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 11,885

+NPR 1,592 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 16,978

+NPR 2,275 taxes & fees Per Night

Book Now

Suite

355 sq.ft (33 sq.mt)
City View
Bedroom 1 - - 1 Twin bed(s) and 1 Queen bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 14,262

+NPR 1,911 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free WiFi
Breakfast buffet

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 20,374

+NPR 2,730 taxes & fees Per Night

Book Now

Junior Suite

377 sq.ft (35 sq.mt)
City View
Bedroom 1 - - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Heater
Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 14,262

+NPR 1,911 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free WiFi
Breakfast buffet

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 20,374

+NPR 2,730 taxes & fees Per Night

Book Now

Family Room, 2 Queen Beds, City View

388 sq.ft (36 sq.mt)
City View
Bedroom 1 - - 2 Queen bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Laundry Service
Air Conditioning
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 15,306

+NPR 2,051 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 22,034

+NPR 2,953 taxes & fees Per Night

Book Now

Family Suite, Multiple Beds, City View

391 sq.ft (36 sq.mt)
City View
2 x KingBed

Air Conditioning
Iron/Ironing Board
Electric Kettle
Daily Housekeeping
Bathroom
Minibar

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 16,637

+NPR 2,229 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast buffet
Free WiFi

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 23,767

+NPR 3,185 taxes & fees Per Night

Book Now

Family Suite, Balcony, City View

431 sq.ft (40 sq.mt)
City View
Bedroom 1 - - 2 Queen bed(s) and 1 Futon bed(s)
Bathrooms - 1

Mineral Water
Air Conditioning
Iron/Ironing Board
Electric Kettle
Daily Housekeeping
Bathroom

More Details

Room with Breakfast

Breakfast buffet
Free WiFi
Non-Refundable

More Details

NPR 27,162

+NPR 3,640 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free WiFi
Breakfast buffet

Free Cancellation before ‪02 Nov 11:58 PM‬

Cancellation Policy

Free Cancellation till 02 Nov, 11:58 PM
No refund if cancelled after 02 Nov, 11:59 PM

100% Refund

Non Refundable

NOW

02 Nov11:58 PM

05 Nov10:59 AM

Check-in

More Details

NPR 30,179

+NPR 4,044 taxes & fees Per Night

Book Now

Splendid Star grand hotel and spa Location

location icon Location rated 3.9 by guests

What guests said

The property boasts an excellent location in the heart of Hanoi, close to tourist attractions, markets, and dining options, making it easy for guests to explore. Many reviews highlight the convenience of walking to key sites, with positive mentions of friendly staff who provide helpful guidance. Guests appreciate the vibrant surroundings, enhancing their overall experience.

Property Rules at Splendid Star grand hotel and spa

Check-in: 2 PM Check-out: 12 PM

Splendid Star grand hotel and spa Photos by Guests

+42 Guest Photos

User Rating & Reviews

everyone
group
couple
solo
business
family

3.7

Very Good

1040 Ratings

Last 10 Customer Ratings (Latest First)

Rating Categories

Facilities3.5
Cleanliness3.9
Value For Money3.8
Child Friendliness3.8

We are using generative AI to show you summarised user review

Reviews Summary

The property boasts a prime location in the old quarter, close to major attractions and eateries, making it convenient for exploring. Guests have mentioned polite and supportive staff, with positive feedback on breakfast options. However, many have pointed out the lack of a lift in some buildings, making it challenging, especially for older travelers. Accessibility issues were frequently noted, with lengthy walks required to reach the entrance, especially inconvenient while carrying heavy baggage.

3.0

Over rated hotel

shibumon m.family

No access to car. We had to walk at least 250 meters from where we were dropped with heavy baggage. Otherwise Location is very good. There is no lift in one building so we had to climb up and down up to 6 floors 3 times for 3 days. Rooms are good, food is OK, staff very nice. Had lots of difficulty with due to difficult access since we had old parents with disabilities

Travel Month: Apr 2025 (3-Night Stay)

Room: Suite

3.0

Overrated and overpriced hotel with no road access to vehicles

shibumon m.family

We had a horrible experience especially to reach the hotel and to reach the room.Hotel is not accessible by car no other way you can reach the hotel except walking at least 300 meters carrying all your heavy luggage. We booked 3 rooms for family including old parents one of them needs a wheelchair. We had to literally lift her from the road to hotel then lift her to enter inside as the hotel entrance is higher up with many steps.then again to reach their room There’s no lift in one of the block where one room was allotted and 3 of us had to climb 6 floors up and down many times for 3 days. The parents got stuck in the room and couldn’t go out because every time we can’t lift and carry and whole 3 days were spoiled. This hotel is overpriced and over rated and the pictures given are non realistic. Rooms are OK food is reasonable. Don’t book this hotel especially if you are travelling with family with unhealthy people. Overpriced and overrated hotel

Travel Month: Apr 2025 (3-Night Stay)

Room: Standard Double or Twin Room

5.0

Great experience at splendid grand hotel

jaya j.group

Great stay. Right in the middle of old quarter and walking distance from major tourist spots and eating places. We were 2 backpacking friends traveling together to hanoi. Typhoon yogi hit hanoi on the next day we arrived. The hotel staff was very courteous, accommodating, caring and helpful throughout. The breakfast options are great and there is something for everyone including vegetarian options. Mr peter, the receptionist was super kind and helpful! thank you for the great experience!

Travel Month: Sep 2024 (3-Night Stay)

Room: Standard Double or Twin Room

5.0

Hats off splendid

venu g.business

Location, amenities, services and food is excellent. More friendly staff and good guidance for tourists.

Travel Month: Jul 2024 (5-Night Stay)

Room: Deluxe Twin Room

5.0

Excellent exp

sudarshan l.business

The hotel staff was very nice, caring and supportive. The hotel location was very approachable and near to all tourism spots. The staff ms. Rose and mr. Dong even helped me with cab to airport.

Travel Month: May 2024 (9-Night Stay)

Room: Superior Double Room

4.0

Good Stay

mala g.

Good service... very supportive staff n location is also very good 🫶 Thank you 🙏

Travel Month: Mar 2024

Room: Superior Double Room

5.0

Nice hotel strongly recommended.

bijender.

solo

Breakfast buffet is superb hygiene and nice hotel stay in main city strongly recommend room cleaned hotel staff is nice

Travel Month: Jan 2024 (3-Night Stay)

Room: Superior Twin Room

4.0

Good Stay

siddhi m.

Rooms were good and clean. Friendly staff. Food options for vegetarian were not available except fruits. Should accommodate that as well.

Travel Month: Jan 2024 (4-Night Stay)

Room: Suite

5.0

Great experience

rohit a.

group

Amazing experience, staff is very helpful and sweet the staff helped us with a late check-out and made sure we left on time

Travel Month: Jan 2024 (3-Night Stay)

Room: Superior Double Room

3.0

Average Stay

varsha s.

couple

We reached the location around 3 am in the morning at the hotel we got to know that room were under maintenance and hotel staff informed us to check in to their sister hotel which was almost 800 meters away from the booked hotel, till den we had to walk at 3 am. Next day we came back to the booked hotel n had to wait for too long check in, to compensate for inconvenience they upgraded to the family room. Family room was good which was of no use to us, breakfast was gud

Travel Month: Jan 2024

Room: Honeymoon Suite

1.0

Do not book this cheap shady hotel

sampreeth k.couple

Extremely bad hotel, hygiene level maintained zero, dirty n torned bed sheets, broken tap sink n toilet dirty. No space for shower as wc is attached

Travel Month: Jan 2024

Room: Superior Double Room

1.0

Terrible Stay

shikha s.family

Terrible experience with hotel all the more amazed to see response from team. Not resolving the issue . Not recommend any booking. They are partnered with wrong hotels to loot people

Travel Month: Jan 2024 (3-Night Stay)

Room: Deluxe Double Room

4.0

Good Stay

awadhesh s.business

Location was mid of hanoi city but not access directly by car. Others things good. Taxi book through hotels were very genuine

Travel Month: Jan 2024 (3-Night Stay)

Room: Superior Double Room

4.0

Good Stay

amit n.

Ok. Ok

Travel Month: Jan 2024 (5-Night Stay)

Room: Deluxe Twin Room

3.0

Very average stay

rishabh k. loyalty-icon

group

Very average stay. Pros: amazing location. Cons: the ac was dripping. The food was bad, and didn’t have any names written to indicate what’s what. No elevator. Extremely tiny bathroom.

Travel Month: Dec 2023

Room: Superior Twin Room

4.0

Good Stay

sugata s.

family

Just opposite st joseph cathedral which is in the heart of district 1 and a fun place to be. But be aware that there are three properties cluster which goes by splendid acronym in the same location. We booked splendid star grand suite but were checked in splendid pearl with no lift, but much better view of the action going on at the cathedral. Room was decent big with all facilities you require. Beware of hot and cold water in the taps. Needs getting used to. Food was a good spread but for us indians there was a limited choice if you do not take beef and pork. Supply of complementary bottled drinking water was abundant which is a rarity in vietnam. Be informed that car will not directly come at the doorstep of hotel, but will need to walk an alley to get on to it. Not a deal breaker. This area us the place to be in hanoi

Travel Month: Nov 2023 (4-Night Stay)

Room: Suite

1.0

Terrible Stay

subarna a.family

There was no lift in the hotel. The intercom wasn't working, the hair dryer wasn't not working. The hotel stuff wasn't helpful at all. After complaining, they didnt took any initiative to repair the intercom. We got our room at 6 th floor, but there was no lift. It was a horrible experience for us.

Travel Month: Nov 2023 (3-Night Stay)

Room: Family Room, 2 Queen Beds, City View

4.0

Short stay - good overall

barshan m. loyalty-icon

couple

Even though it was a short stay, the overall experience was good. The breakfast is good with great options at this price. The location however is not the best. The staffs were very helpful though.

Travel Month: Nov 2023

Room: Superior Double Room

1.0

Feedback for my stay

aishwarya r. loyalty-icon

family

The place is entirely misleading. Hotel has multiple branches and this shows images of a different branch here which is different from what we got. It has very small rooms with bad interiors. Even the stairs between floor was a metal one put in place. The lobby and breakfast area was nothing like published as well. The rooms had no view and windows were mostly opening to a wall

Travel Month: Sep 2023

Room: Standard Double or Twin Room

2.0

Average can not book again

rakesh k.

The room they allotted was different not as i booked. Room had service problems. Fidge not worked till the checkout. Kettle was not available for two days and when available it was not clean. Can not book it again.

Travel Month: Aug 2023 (3-Night Stay)

Room: Superior Twin Room

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Planning to Book Splendid Star grand hotel and spa ? Get inspired by Popular Reviews

Good Stay

Sugata Sen

Just opposite st joseph cathedral which is in the heart of district 1 and a fun place to be. But be aware that there are three properties cluster which goes by splendid acronym in the same location. We booked splendid star grand suite but were checked in splendid pearl with no lift, but much better view of the action going on at the cathedral. Room was decent big with all facilities you require. Beware of hot and cold water in the taps. Needs getting used to. Food was a good spread but for us indians there was a limited choice if you do not take beef and pork. Supply of complementary bottled drinking water was abundant which is a rarity in vietnam. Be informed that car will not directly come at the doorstep of Splendid Star grand hotel and spa, but will need to walk an alley to get on to it. Not a deal breaker. This area us the place to be in hanoi

Great experience at splendid grand hotel

jaya jha

Great stay. Right in the middle of old quarter and walking distance from major tourist spots and eating places. We were 2 backpacking friends traveling together to hanoi. Typhoon yogi hit hanoi on the next day we arrived. The Splendid Star grand hotel and spa staff was very courteous, accommodating, caring and helpful throughout. The breakfast options are great and there is something for everyone including vegetarian options. Mr peter, the receptionist was super kind and helpful! thank you for the great experience!

Excellent exp

Sudarshan Lahiry

The Splendid Star grand hotel and spa staff was very nice, caring and supportive. The Splendid Star grand hotel and spa location was very approachable and near to all tourism spots. The staff ms. Rose and mr. Dong even helped me with cab to airport.

Short stay - good overall

Barshan Mukhar Das

Even though it was a short stay, the overall experience was good. The breakfast is good with great options at this price. The location however is not the best. The staffs were very helpful though.

Good Stay

Mala Ghosh

Good service... very supportive staff n location is also very good 🫶 Thank you 🙏

Good Stay

Awadhesh Singh

Location was mid of hanoi city but not access directly by car. Others things good. Taxi book through Splendid Star grand hotel and spas were very genuine

Hats off splendid

Venu Gopal Yalamanchili

Location, amenities, services and food is excellent. More friendly staff and good guidance for tourists.

Good Stay

Siddhi Mehta

Rooms were good and clean. Friendly staff. Food options for vegetarian were not available except fruits. Should accommodate that as well.

Good Stay

Amit Nayar

Ok. Ok

Great experience

Rohit Avinash Gokhale

Amazing experience, staff is very helpful and sweet the staff helped us with a late check-out and made sure we left on time

Nice hotel strongly recommended.

BIJENDER SHARMA

Breakfast buffet is superb hygiene and nice Splendid Star grand hotel and spa stay in main city strongly recommend room cleaned Splendid Star grand hotel and spa staff is nice

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Splendid Star grand hotel and spa

Amenities

Splendid Star grand hotel and spa

This stylish property offers lavish rooms, a restaurant, Wi-Fi and modern amenities for a lively vacation.

Property Highlights

How to Reach the Property

11 Room Types

Deluxe Twin Room

Room with Breakfast

Room With Free Cancellation | Breakfast only

Superior Double Room

Room with Breakfast

Room With Free Cancellation | Breakfast only

Superior Twin Room

Room with Breakfast

Room With Free Cancellation | Breakfast only

Deluxe Double Room

Room with Breakfast

Room With Free Cancellation | Breakfast only

Standard Double or Twin Room

Room with Breakfast

Room With Free Cancellation | Breakfast only

Honeymoon Suite

Room with Breakfast

Room With Free Cancellation | Breakfast only

Suite

Room with Breakfast

Room With Free Cancellation | Breakfast only

Junior Suite

Room with Breakfast

Room With Free Cancellation | Breakfast only

Family Room, 2 Queen Beds, City View

Room with Breakfast

Room With Free Cancellation | Breakfast only

Family Suite, Multiple Beds, City View

Room with Breakfast

Room With Free Cancellation | Breakfast only

Family Suite, Balcony, City View

Room with Breakfast

Room With Free Cancellation | Breakfast only

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