Hotels in Hanoi of Same Star Category
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Ba Dinh
Hanoi
Ba Dinh
Hanoi
Ba Dinh
Hoan Kiem (Old Quarter)
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About Property
Soaring twenty floors above the city,Pan PacificHanoi offers views of theWest Lake, Truc BachLakeand Red River. Just minutes fro ...Read moreDeluxe King
Fits 2 Adults
Per Night:
Ba Dinh
4 minutes walk to Ho Tay lake (West Lake)
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Cancellation Policy
Free Cancellation till 19 Dec, 11:59 PM
No refund if cancelled after 20 Dec, 12:00 AM
Cancellation Policy
Free Cancellation till 12 Dec, 11:59 PM
No refund if cancelled after 13 Dec, 12:00 AM
Cancellation Policy
Free Cancellation till 19 Dec, 11:58 AM
No refund if cancelled after 19 Dec, 11:59 AM
Cancellation Policy
Free Cancellation till 19 Dec, 11:58 AM
No refund if cancelled after 19 Dec, 11:59 AM
Cancellation Policy
Free Cancellation till 19 Dec, 11:59 PM
No refund if cancelled after 20 Dec, 12:00 AM
Cancellation Policy
Free Cancellation till 20 Dec, 2:59 AM
No refund if cancelled after 20 Dec, 3:00 AM
Cancellation Policy
Free Cancellation till 20 Dec, 2:59 AM
No refund if cancelled after 20 Dec, 3:00 AM
Cancellation Policy
Free Cancellation till 20 Dec, 2:59 AM
No refund if cancelled after 20 Dec, 3:00 AM
Cancellation Policy
Free Cancellation till 20 Dec, 2:59 AM
No refund if cancelled after 20 Dec, 3:00 AM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 16 Dec, 1:59 PM
No refund if cancelled after 16 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 5:59 PM
No refund if cancelled after 20 Dec, 6:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 2:59 AM
No refund if cancelled after 20 Dec, 3:00 AM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Dec, 1:59 PM
No refund if cancelled after 20 Dec, 2:00 PM
Cancellation Policy
Free Cancellation till 17 Dec, 11:58 PM
No refund if cancelled after 17 Dec, 11:59 PM
Location rated 4.6 by guests
What guests said
Guests consistently praise the property's fantastic location, highlighting its central position in the heart of the city and proximity to attractions. Many enjoyed stunning views of the lake and easy access to local sites, making it ideal for both leisure and business travelers. The ambiance and convenience provided by the location have left guests feeling satisfied and eager to return.
Property Rules at Pan Pacific Hanoi










912 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Pan Pacific Hanoi stands out with its stunning lake views and excellent central location, making it super convenient for exploring the city. Guests appreciate the warm and helpful staff, delicious breakfast spread, and fantastic dining options. The property also features a well-equipped fitness center and a relaxing spa, adding to a luxurious experience. While some find the rooms a bit small, the overall ambiance and service shine through.
Poor Stay
The room of the hotel was extremely small, the map of the room was not good. The hotel didn't provide me a free upgrade as I was a Platinum member of Make My Trip
Room: Deluxe Twin



Amazing stay
It was a short but perfect stay in Pan Pacific Hanoi. Our room overlooked the lake and thereby provided the best view.
Room: Deluxe King



Good Stay
Pan Pacific is a perfect blend of luxury, comfort, and outstanding service. Its excellent location right in the heart of the city makes it very convenient for tourists. The restaurants are absolutely amazing and the breakfast spread is delectable. The dedicated staff make it a fantastic choice for both leisure and business travelers. In fact, they cater to all our needs even like packing a breakfast for our early morning hay long bay cruise. We would highly recommend it and look forward to staying here again.
Room: Deluxe King



Nice stay
Very nice hotel close to the city centre with good ambience. Room with a view of the lake and pagoda made it memorable
Room: Deluxe King




Energetic must stay option if you are in hanoi
A very humble staff & front desk, breakfast area, housekeeping. Was upgraded to premier suite to presidential suite by make my trip only as there were some issue with the room check inn. Even hotel staff cooperated very much to keep traveler happy near by indian food options are available.
Room: Premier Suite

Pan pacific review
Exceptional stay at pan pacific hanoi! the hotel's stunning west lake views, elegant rooms, and top-notch service exceeded expectations. The pacifica restaurant served delicious international cuisine, while the club lounge offered a warm welcome and breathtaking views. Friendly staff, a well-equipped fitness center, and a relaxing spa added to the luxurious experience. Perfectly located for exploring hanoi's old quarter. Highly recommended for a comfortable and memorable stay. 5/5 stars!
Room: Deluxe Twin



Average Stay
The hotel is centrally located. However the rooms are small and the hotel is a little old. Staff and services are good. Only downside is the size of the rooms.
Room: Deluxe Twin
Excellent Stay
Excellently located, catering to all kinds of food, helpful staff, and an ambiance that is warm, friendly and welcoming.
Room: Deluxe Twin
Hotel stays
It was a wonderful stay at pan pacific hotel at hanoi. Rooms are well done. Breakfast was very good. Staff are very helpful. Recommend this hotels especially to indians and vegetarian
Room: Premier Lakeview



Business hotel with clean rooms
A good business hotel with an excellent bar on 16th floor.
Room: Deluxe Room, 2 Twin Beds
Good Stay
Overall experience was pretty good. Although breakfast spread was huge, vegetarian options were few. Staff were polite, helpful and courteous.
Room: Premier Lakeview
Very comfortable stay
Suitable for business tour. Good location, great ambiance and comfortable stay.
Room: DOUBLE DELUXE
Best view from 20th open terrace
It is obviously a good hotel as expected. Location is just awesome and the view from 20th floor lounge is just incredible. We are with family, myself, spouse and 4. 5 years kiddo. We have hit the hotel at 1:30 pm to 1:35 pm and I was with the check-in process This was a bitter experience for us for the first time, that staff was telling to do a early check-in for us, as if he was doing a favor to us( By law check-in time is 2:00 pm). I have been to associated with world-wise all star category hotel and hospitality industry, but generally they are very down to earth and ready to help kind of nature. But this was not expected from PAN Pacific kind of hotel. Rest of the stay was good, it was a very short stay there, as we are about to leave for Singapore.
Room: Deluxe Room, 1 King Bed
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
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Hoan Kiem (Old Quarter)
Ba Dinh
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Ba Dinh
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Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hanoi
Hanoi
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Best view from 20th open terrace
Amartya Choudhury
It is obviously a good Pan Pacific Hanoi as expected. Location is just awesome and the view from 20th floor lounge is just incredible. We are with family, myself, spouse and 4. 5 years kiddo. We have hit the Pan Pacific Hanoi at 1:30 pm to 1:35 pm and I was with the check-in process This was a bitter experience for us for the first time, that staff was telling to do a early check-in for us, as if he was doing a favor to us( By law check-in time is 2:00 pm). I have been to associated with world-wise all star category Pan Pacific Hanoi and hospitality industry, but generally they are very down to earth and ready to help kind of nature. But this was not expected from PAN Pacific kind of Pan Pacific Hanoi. Rest of the stay was good, it was a very short stay there, as we are about to leave for Singapore.
Good Stay
Shalini Kumar
Pan Pacific is a perfect blend of luxury, comfort, and outstanding service. Its excellent location right in the heart of the city makes it very convenient for tourists. The restaurants are absolutely amazing and the breakfast spread is delectable. The dedicated staff make it a fantastic choice for both leisure and business travelers. In fact, they cater to all our needs even like packing a breakfast for our early morning hay long bay cruise. We would highly recommend it and look forward to staying here again.
Pan pacific review
Saurabh Mani
Exceptional stay at pan pacific hanoi! the Pan Pacific Hanoi's stunning west lake views, elegant rooms, and top-notch service exceeded expectations. The pacifica restaurant served delicious international cuisine, while the club lounge offered a warm welcome and breathtaking views. Friendly staff, a well-equipped fitness center, and a relaxing spa added to the luxurious experience. Perfectly located for exploring hanoi's old quarter. Highly recommended for a comfortable and memorable stay. 5/5 stars!
Energetic must stay option if you are in hanoi
Vikalp Khatri
A very humble staff & front desk, breakfast area, housekeeping. Was upgraded to premier suite to presidential suite by make my trip only as there were some issue with the room check inn. Even Pan Pacific Hanoi staff cooperated very much to keep traveler happy near by indian food options are available.
Hotel stays
Pralhad Patki
It was a wonderful stay at pan pacific Pan Pacific Hanoi at hanoi. Rooms are well done. Breakfast was very good. Staff are very helpful. Recommend this Pan Pacific Hanois especially to indians and vegetarian
Good Stay
Vandana Mohta
Overall experience was pretty good. Although breakfast spread was huge, vegetarian options were few. Staff were polite, helpful and courteous.
Business hotel with clean rooms
Damanjit Singh
A good business Pan Pacific Hanoi with an excellent bar on 16th floor.
Excellent Stay
Neeru Das
Excellently located, catering to all kinds of food, helpful staff, and an ambiance that is warm, friendly and welcoming.
Very comfortable stay
Keshab Kumar Halder
Suitable for business tour. Good location, great ambiance and comfortable stay.
Nice stay
Gurudatt Samant
Very nice Pan Pacific Hanoi close to the city centre with good ambience. Room with a view of the lake and pagoda made it memorable
Amazing stay
Ipsita Dash
It was a short but perfect stay in Pan Pacific Hanoi. Our room overlooked the lake and thereby provided the best view.
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)