Hotels in Hanoi of Same Star Category
Hanoi
Tay Ho (Westlake)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
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About Property
This property offers a serene escape with well-appointed rooms, a restaurant, a spa and top-notch services. More
Executive Room
Fits 2 Adults
Per Night:
Hoan Kiem (Old Quarter)
1.9 km drive to Hanoi Train Street
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Cancellation Policy
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Cancellation Policy
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Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Location rated 4.1 by guests
Property Rules at Imperial Hotel & Spa Hanoi
316 Ratings
Last 10 Customer Ratings (Latest First)
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Not Worth - Don’t choose this hotel
A)- No Indian breakfast, so don’t choose this hotel B)- Rooms are just ok but prices are so high C)- Rooms were Vacant but still they charge us 4000 rs in indian currency for 4 hrs. They will make U fool that rooms are not available but if u ask that we will provide extra money then same time they will provide u this option. Try to avoid this this hotel if you are indian.
Room: Junior Suite Room with City view
Excellent
Good Location, Good Hotel , Good Breakfast, Nice staff , Everything Perfect, Good Rooms .... Good Ambience
Room: Imperial Suite with City View
Good economical option for comfortable stay
Good location and friendly hotel team. Location of the property is excellent and within walking distance to key tourist attractions. Breakfast has good variety
Room: Premium Room with City View
Excellent stay for family vacation
Good location, friendly staff, delicious breakfast, clean and spacious rooms. Recommend for family vacation. Value for money
Room: Family Suite
Incredible staff and exceptional service
I must say the experience was truly exceptional, largely thanks to the outstanding staff. From the moment we walked through the door, we were greeted with warm smiles and a level professionalism that will make you feel special. Throughout our stay, every interaction with the staff was a reminder of how customer service should be done — they were attentive without being intrusive, always eager to assist with any request, and seemed genuinely invested in making our visit as enjoyable as possible. The staff truly elevated our experience, making it one that we will remember fondly. A few negatives though, the entry to the hotel is crowded with bikes parked and local vendor selling street food right in front of the entrance. The carpets in the corridors looked old and worn out, would be better if replaced with marble or granite.
Room: Family Suite
Terrible staff
Terrible experience at the hotel, before booking this hotel it was showing for early check-in when i reached they refused to give me a room as we dont have room available. Few minutes later a hotel staff came to me. For a room and that will be suite room and not a normal room. I paid that amount and later on they gave me standard room which didn’t even have bathtub and all. I also told them that this isn’t a suite room but the staff keep telling me this is suite room attaching the images of the room you will get to know whether it is normal room or suite. By 1pm i have to left the room as staff and hotel was not good
Room: Premium Room with City View
Cozy place with friendly staff
Good cozy hotel in the center of the city in old quarters area. Close to all the main attractions. The hotel was clean and the room sizes were sufficient. The staff welcomed us with warm wishes and took good care of us. Most of the staff could speak english. They went out of the way some times to make our stay restful. I would go back again.
Room: Premium Room with City View
Excellent Stay
It's an excellent hotel located in the old quarter very close to the lake. The staffs are very humble and cooperative. Strongly recommended.
Room: Imperial Suite with City View
Nice
Very good hospitality nice city centre got all essential services at the property highly recommended for tourists
Room: Junior Suite with City View
Excellent Stay
Our stay with imperial hotel & spa was amazing. Staff were superb helpful. We forgot our iphone charger and they were kind enough to give us the same for 4 days. Also, helped us book the taxi to incense village and to the airport. Location is also perfect. We would recommend this place highly.
Room: Premium Room
Hanoi
Tay Ho (Westlake)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hanoi
Hanoi
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hai Ba Trung
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hai Ba Trung
Hanoi
Ba Dinh
Hanoi
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hanoi
Incredible staff and exceptional service
Ajosh Nair
I must say the experience was truly exceptional, largely thanks to the outstanding staff. From the moment we walked through the door, we were greeted with warm smiles and a level professionalism that will make you feel special. Throughout our stay, every interaction with the staff was a reminder of how customer service should be done — they were attentive without being intrusive, always eager to assist with any request, and seemed genuinely invested in making our visit as enjoyable as possible. The staff truly elevated our experience, making it one that we will remember fondly. A few negatives though, the entry to the Imperial Hotel & Spa Hanoi is crowded with bikes parked and local vendor selling street food right in front of the entrance. The carpets in the corridors looked old and worn out, would be better if replaced with marble or granite.
Cozy place with friendly staff
Abhishek Parkala
Good cozy Imperial Hotel & Spa Hanoi in the center of the city in old quarters area. Close to all the main attractions. The Imperial Hotel & Spa Hanoi was clean and the room sizes were sufficient. The staff welcomed us with warm wishes and took good care of us. Most of the staff could speak english. They went out of the way some times to make our stay restful. I would go back again.
Excellent Stay
Piyush Priya
Our stay with imperial Imperial Hotel & Spa Hanoi & spa was amazing. Staff were superb helpful. We forgot our iphone charger and they were kind enough to give us the same for 4 days. Also, helped us book the taxi to incense village and to the airport. Location is also perfect. We would recommend this place highly.
Good economical option for comfortable stay
Somesh Verma
Good location and friendly Imperial Hotel & Spa Hanoi team. Location of the property is excellent and within walking distance to key tourist attractions. Breakfast has good variety
Excellent
Ashish Modi
Good Location, Good Hotel , Good Breakfast, Nice staff , Everything Perfect, Good Rooms .... Good Ambience
Excellent stay for family vacation
Somesh Verma
Good location, friendly staff, delicious breakfast, clean and spacious rooms. Recommend for family vacation. Value for money
Nice
sundaravadivel kothandaraman
Very good hospitality nice city centre got all essential services at the property highly recommended for tourists
Excellent Stay
Moorthi Puliampatti Shanmugam
It's an excellent Imperial Hotel & Spa Hanoi located in the old quarter very close to the lake. The staffs are very humble and cooperative. Strongly recommended.
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)