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About Property
Centrally-located in a high-end shopping area of the Orchard Street, this hotel features luxurious rooms, a rooftop swimming pool, a business centre, 4 conference halls and an on-site restaurant. More
Property Highlights
Location & SurroundingsDeluxe room Twin or double
Fits 2 Adults
Per Night:
Orchard
2 minutes walk to Orchard Road
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
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Cancellation Policy
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Location rated 3.8 by guests
What guests said
Guests praised the property's location as excellent, highlighting its proximity to Orchard Road, metro stations, and numerous restaurants and shopping options. Many found it convenient for exploring popular destinations, with easy access to public transport. The central environment and nearby amenities contributed to an enjoyable stay, making it a prime choice for travelers.
Property Rules at Hotel Chancellor@Orchard










669 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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The property boasts a prime location on Orchard Road, offering excellent connectivity with nearby metro stations and bus stops. Guests appreciated the convenience of local restaurants and shopping malls within walking distance. However, cleanliness and maintenance received criticism, with reports of small, poorly lit rooms. Breakfast options were limited, especially for vegetarians, leaving many disappointed. While some staff were courteous, overall service quality was inconsistent. A vending machine for water in rooms was a noted benefit.
Excellent Stay
This is a perfect place that offers clean rooms , location which has connections to all parts of Singapore and beds that offer sound sleep . Great for family and solo travel.
Room: Deluxe room Twin or double
Excellent Stay
The Hotel was at such a good location and much better rooms
Room: Deluxe room Twin or double
average stay
The room service was terrible the room and bathroom was too small they did not gave us extra towels also only one a day
Room: Deluxe room Twin or double
Excellent Stay
It was a good stay. Location is prime and management is good. Overall all good family stay. Must recommended
Room: Deluxe room Twin or double
hotel chancellor review
excellent location,clean rooms and good service. the rooms were clean with semi ok size.... washroom was little smaller in size
Room: Deluxe room Twin or double


Terrible Stay
A hotel unlike any other. Don't visit ; will completely destroy your trip. No Kitchen- Catering food for breakfast with max 8options. No option for lunch or dinner in the hotel -No room service -Impolite reception staff -no complimentary water bottles -No basic amenities(Shaving Kit; Hand Towel; Hair Dryer etc.) WORST HOTEL EVER.
Room: Deluxe room Twin or double
Average Stay
I had an extremely disappointing stay at this hotel. The place was shabby and poorly maintained. The breakfast was abysmal—nothing was served except for basic items, and there was no milk for coffee, no vegetarian options, no pastries, and the overall setup was unhygienic. The cot provided was so short that even for someone 5ft tall, our legs were hanging out, making it highly uncomfortable. Overall, the experience was unacceptable. I would neither return nor recommend this hotel to anyone. Urgent improvements are needed in cleanliness, amenities, and service quality.
Room: Deluxe room Twin or double
Good Stay
Tha location of chancellor hotel is at orchard raod which is one of the most central area in singapore. So connectivity is excellent. The hotel has medium size rooms. The vending machin of water is inside the room, so drinking water is available at any time. The breakfast is fine, although there are not too many options for indian food. The hotel is near from little india and one can reach there by a grab or by mrt. Overall it was a good family stay. We enjoyed it !
Room: Deluxe room Twin or double
Good to stay
The check in experience was very good despite the fact that i checked in at late night. The hotel staff was courteous and helpful, they didn't took much time to checkin. Although the room is not very spacious but comfortable for 2 only, i choose this hotel as it is in close proximity to orchard road. I didn't opt for breakfast and choose nearby hawker street for food and drinks. Cleaning staff was good and cleaned the rooms daily and very helpful.
Room: Deluxe Room



Good Stay
Nice hotel, good service, all amenities available, pool was good, nice hotel yo stay with family, we enjoyed
Room: Deluxe Double or Twin Room


Excellent Stay
The location is the best part. The hotel is walking distance from b both the metro station and the bus stop. There are a lot of restraunts and malls within walking distance and the travel time to popular destinations is also quiet short. The hotel was also clean and well maintained, even the view from the window was wide and open. Excellent experience.
Room: Premier Room

Terrible Stay
We have face bad service provide and room also not worth for it paid money. I am suggesting this hotel to anybody
Room: Deluxe Triple Room
Rude staff pathetic experience
Had worst experience in my whole travel history, i have travel-led europe, asia, americas, australia but never experienced such an pathetic service by an hotel which is rated 4 star, as-lo they were wooing us away from the breakfast within 10 mins of entering, the staff had so much attitude they were so rude with us
Room: Deluxe Double or Twin
Average Stay
It was an average hotel ... When we first entered room had faint smell and we had to ask for room spray. Which house keeping handed over to us and asked us to spray ourselves . The washroom had no sprinkler system for urinals ..may be because that is a very old hotel but bathroom sewage had a faint smell throughout. At breakfast the good thing is that it had vegetarian options for Indians but since they make it in bulk they don't have a good heating system at buffet breakfast.
Room: Deluxe Room
Good hotel at very good location.
The hotel was too good. I booked the hotel for 2 pax i. E. My self and my son with breakfast. But to my surprise the breakfast was for 1 pax only. I felt embarrassing moment the very day one in front of everyone at the hotel at breakfast counter of hotel. On a stay of 7 days due to embarrassment i availed breakfast for 2 days only. It was such a nightmare.
Room: Deluxe Room
Good Stay
Nothing to complain gave 4 as the service could have been better
Room: Deluxe Triple Room
Excellent location
Bang on orchard road location is superb with 2 mart station you can use dhoby ghout and somerset lots of restaurants around
Room: Deluxe Room
Room
The room was very small and smelly. Even breakfast were not included with that costly room rate. Also, tea bags, milk and other items were not given inside the room.
Room: Deluxe Room
Poor Stay
Front desk staff was least bothered about guests. For was damaged
Room: Deluxe Room
Nice place
Good environment, hospitality. Big thank you to make my trip. Early check-in before 12 is not free.
Room: Deluxe Room
Geylang
Little India
Bras Basah
Marine Parade
Marina & CBD
Near Singapore Airport
Bugis and Arab Street
Chinatown
Marina & CBD
Bugis and Arab Street
Sentosa Island
Orchard
Orchard
Orchard
Outram
Chinatown
Museum
Orchard
Bukit Merah
Orchard
Little India
Bras Basah
Orchard
Marina & CBD
Orchard
Marina & CBD
Orchard
Orchard
Good Stay
ABHAY WASUDEORAO KHUBALKAR
Tha location of chancellor Hotel Chancellor@Orchard is at orchard raod which is one of the most central area in singapore. So connectivity is excellent. The Hotel Chancellor@Orchard has medium size rooms. The vending machin of water is inside the room, so drinking water is available at any time. The breakfast is fine, although there are not too many options for indian food. The Hotel Chancellor@Orchard is near from little india and one can reach there by a grab or by mrt. Overall it was a good family stay. We enjoyed it !
Good to stay
Aashish Jain
The check in experience was very good despite the fact that i checked in at late night. The Hotel Chancellor@Orchard staff was courteous and helpful, they didn't took much time to checkin. Although the room is not very spacious but comfortable for 2 only, i choose this Hotel Chancellor@Orchard as it is in close proximity to orchard road. I didn't opt for breakfast and choose nearby hawker street for food and drinks. Cleaning staff was good and cleaned the rooms daily and very helpful.
Excellent Stay
Vatsala Sharma
The location is the best part. The Hotel Chancellor@Orchard is walking distance from b both the metro station and the bus stop. There are a lot of restraunts and malls within walking distance and the travel time to popular destinations is also quiet short. The Hotel Chancellor@Orchard was also clean and well maintained, even the view from the window was wide and open. Excellent experience.
Excellent Stay
Sunny Ashok Anand
This is a perfect place that offers clean rooms , location which has connections to all parts of Singapore and beds that offer sound sleep . Great for family and solo travel.
Good Stay
BALASUBRAHMANYA S
Nothing to complain gave 4 as the service could have been better
Excellent Stay
ZUNED KHAN
The Hotel was at such a good location and much better rooms
Nice place
Bashab Protim Borah
Good environment, hospitality. Big thank you to make my trip. Early check-in before 12 is not free.
Good Stay
Chinmay Tigade
Nice Hotel Chancellor@Orchard, good service, all amenities available, pool was good, nice Hotel Chancellor@Orchard yo stay with family, we enjoyed
Excellent Stay
Pushkar Pandey
It was a good stay. Location is prime and management is good. Overall all good family stay. Must recommended
hotel chancellor review
Rishi Mehra
excellent location,clean rooms and good service. the rooms were clean with semi ok size.... washroom was little smaller in size
Excellent location
Arvind Rajput
Bang on orchard road location is superb with 2 mart station you can use dhoby ghout and somerset lots of restaurants around
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