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You are booking hotel for more than 30 days

Hilton Boston Back Bay

01234
Hilton Boston Back Bay
Room
hotel image

About Property

Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $25 food an ...Read more

Amenities

2 DB BEDS

Fits 2 Adults

  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG
  • Cancellation Icon
    Non-Refundable

Per Night:

$ 158
+ $ 23 taxes & fees
3.5
Very Good(1017 RATINGS)
Prudential / St. Botolph

Prudential / St. Botolph

3 km drive to Boston City Centre

Change Dates and Guest(s)

Check-in: 4 PM | Check-out: 11 AM

Check-in date
Check-out date
Rooms, Guests

14 Room Types

  • Free Cancellation
  • Breakfast Included
  • Free Cancellation Zero Payment Now

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2 DB BEDS

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 158

+$ 23 taxes & fees Per Night

Login Now and get this for $157 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 181

+$ 26 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 223

+$ 32 taxes & fees Per Night

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2 DBL MOB/HEAR ACC TUB

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 158

+$ 23 taxes & fees Per Night

Login Now and get this for $157 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 181

+$ 26 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 223

+$ 32 taxes & fees Per Night

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1 KING MOB/HEAR ACC TUB

  • King BedKing Bed
  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 158

+$ 23 taxes & fees Per Night

Login Now and get this for $157 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 181

+$ 26 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 223

+$ 32 taxes & fees Per Night

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Room, 1 King Bed

  • 330 sq.ft (31 sq.mt)330 sq.ft (31 sq.mt)
  • 1 King bed(s)1 King bed(s)
  • Heater
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board
  • Wi-Fi
  • Room Service

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 158

+$ 23 taxes & fees Per Night

Login Now and get this for $157 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 181

+$ 26 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 223

+$ 32 taxes & fees Per Night

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1 KG BED ALCOVE ROOM

  • King BedKing Bed
  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 175

+$ 25 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 200

+$ 29 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 243

+$ 35 taxes & fees Per Night

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2 DB BEDS ALCOVE

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 175

+$ 25 taxes & fees Per Night

Login Now and get this for $174 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 200

+$ 29 taxes & fees Per Night

Login Now and get this for $198 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 243

+$ 35 taxes & fees Per Night

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1 KG BED CITY VIEW HIGH FL

  • King BedKing Bed
  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 191

+$ 28 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 219

+$ 32 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 264

+$ 38 taxes & fees Per Night

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2 DB BEDS CITYVIEW HIGH FL

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 191

+$ 28 taxes & fees Per Night

Login Now and get this for $190 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 219

+$ 32 taxes & fees Per Night

Login Now and get this for $217 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 264

+$ 38 taxes & fees Per Night

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1 KG ALCOVE CITYVIEW HIGH

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 200

+$ 29 taxes & fees Per Night

Login Now and get this for $198 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 229

+$ 33 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 274

+$ 40 taxes & fees Per Night

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2 DB ALCOVE CITY VIEW HIGH

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 200

+$ 29 taxes & fees Per Night

Login Now and get this for $198 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 229

+$ 33 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 274

+$ 40 taxes & fees Per Night

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1 KG CHARLES RIVER HIGH FL

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 208

+$ 30 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 238

+$ 35 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 284

+$ 41 taxes & fees Per Night

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2 DB CHARLES VIEW HIGH FL

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 216

+$ 32 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 248

+$ 36 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 294

+$ 43 taxes & fees Per Night

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1BEDROOM SUITE WITH PARLOR

  • Iron/Ironing Board
  • Hypoallergenic Bedding
  • Chair
  • Work Desk
  • Blackout Curtains
  • Coffee Machine

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 574

+$ 84 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 659

+$ 96 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 731

+$ 106 taxes & fees Per Night

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2 DBLS SUITE WITH PARLOR

  • 323 sq.ft (30 sq.mt)323 sq.ft (30 sq.mt)
  • 1 sofa bed and 2 double beds1 sofa bed and 2 double beds
  • Heater
  • Air Conditioning
  • Iron/Ironing Board
  • Bathroom
  • Hypoallergenic Bedding
  • Closet

More Details

Room Only
  • ADVANCE PURCHASE LONG
    ADVANCE PURCHASE LONG  
  • Non-Refundable

    Non-Refundable

More Details

$ 574

+$ 84 taxes & fees Per Night

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Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • SEMI FLEX SHORT
    SEMI FLEX SHORT  
  • Free Cancellation before ‪09 Dec 11:59 PM‬
    Free Cancellation before ‪09 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    04 Dec
    09 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 659

+$ 96 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Breakfast Included
    Breakfast Included  
  • Free Cancellation before ‪13 Dec 11:59 PM‬
    Free Cancellation before ‪13 Dec 11:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec11:59 PM
    16 Dec10:59 AM
    Check-in

More Details

$ 731

+$ 106 taxes & fees Per Night

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Hilton Boston Back Bay Location

location iconLocation rated 3.4 by guests

Property Rules at Hilton Boston Back Bay

Check-in: 4 PM Check-out: 11 AM
  • Cribs and Extra beds
  • Breakfast Charges
  • Deposit Charges

Hilton Boston Back Bay Photos by Guests

User Rating & Reviews

  • everyone
  • couple
  • solo
  • family
3.5
Very Good

1017 Ratings

3.0

i would recommend to book elsewhere if possible

r s.solo

It is located at the back side so not that open or front location. For first time travellers it is tough to get used to this place . Great view from the room but the room itself felt stale and not well kept. The bathroom was not well maintained at all. The staffs are good and helpful .

Travel Month: Aug 2025

Room: 1KG MOB/HEAR ACC RI SHWR

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

pawan g.family

good location. didn't try food. booking for 3 adults but given only one bed. extremely surprising as we paid for 3 adults.

Travel Month: May 2025

Room: 2 DB CHARLES VIEW HIGH FL

  • user photos
  • user photos
  • user photos
3.0

Average Stay

ulaganathan a.family

The AC in the room didn’t work properly, bed was worn out and had no support. The hotel location is great and close to Prudential center.

Travel Month: Apr 2025

Room: 2 DB BEDS

  • user photos
  • user photos
  • user photos
4.0

8 out of 10 - overpriced

dharav j.loyalty-iconcouple

The property is good but a bit overpriced.

Travel Month: Oct 2022

Room: Room, 1 King Bed

1.0

Very bad experience during stay at hilt-on boston back bay

ashish b.family

We had booked for 5 nights for stay at hilt-on boston back bay with booking commencing from 28th august. We had paid 100% booking amount in advance. We arrived on 29th morning around 7 am (no sleep. Due to overnight flight)expecting a ready room and smooth check in. To our u terr shock we were told that our booking has been cancel-led due to no show by 28th night. We tried explain g that we had arrived within 24 hours of our booking initiation and our payment was paid for, but we were clearly declined check in. The reception staff was stone cold in response and clearly informed that no senior shall be available before 2 pm. We had to lastly call makemyyrip helpline in india and i tried to reach out to director finance at the hotel through linked in mentioning my ordeal. After almost 3 hours we were offered to carry all our suitcases (6 in numbers) ourselves to gym floor and take some rest / bath in their gym washroom. Finally around 12pm we were informed we had been allotted a room.

Travel Month: Aug 2022 (5-Night Stay)

Room: Room, 2 Double Beds

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