سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية

Dear Guest, Thank you for the high ratings and positive review based on your stay experience at Savoy Crest Hotel. We have shared your compliments with all the staffs who are indeed humbled with your kind recognition. We have also noted your constructive suggestion of including a live egg-cooking station during breakfast hours. This will be positively reviewed by the Management. We look forward to hosting you back soon. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية

Dear Guest, We respectfully disagree with your comments. During your 3-nights stay, the Hotel discovered that you had damaged the room flooring with the Charcoal from the Shisha which led to the parquet flooring to be damaged. Firstly, you were not permitted to smoke in a non-smoking room. Secondly, Shisha’s are not allowed in Hotel where burnt charcoal has to be used. This is a serious offence where you have endangered the Fire safety protocol of the Hotel which could have harmed all the other guest staying at the Hotel. The Hotel had no other choice to recover the damages incurred in the room. At the Hotel, the safety of all the guest is paramount. We regret we cannot compromise on this matter. We trust, you would be more cautious in any of the Hotels worldwide. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لThu Jan 30 14:52:47 IST 2025

Dear Guest, Thank you for your warm review appreciating the efforts of the service team. We are humbled to learn that you found our hotel and service standards to be consistent enough to merit recommendation. The Hotel has 1 restaurant with serves breakfast buffet from 7:00 am to 11:00 am. It also offers an all-day dining day menu available throughout the day. For lunch & dinner there is a set 3-course menu for all our guest. In room dining (room service it is also available from 7:00 am to 11:00 pm in the night. We look forward to host you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لTue Dec 31 14:27:06 IST 2024

Dear Guest, Thank you for your review and positive comments. All our staffs believe and practice our service philosophy very passionately - WWW (Whatever and Whenever you Want). We have shared your compliments with all the staffs which has been a tremendous source of motivation for all. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لMon Dec 09 18:04:12 IST 2024

Dear Guest, Thank you for staying at the Savoy Crest Hotel and for sharing your positive feedback. We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service. The entire team is committed to provide a memorable experiences to all our Guests. Your feedback will encourage us to do even better. Thank you for highly recommending the Savoy Crest Hotel. We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لFri Nov 22 14:06:36 IST 2024

Dear Guest, We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Crest Hotel. Thank you for your generous words of appreciation. We look forward to host you back. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لWed Nov 20 10:53:46 IST 2024

Dear Guest, Thank you for taking the time to post this review based on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. All rooms have Smart TV's where you can connect to your Netflix, Prime, Disney , etc. account. There are also popular TV channels with English news / English movies / English entertainment / Indian news / Indian movies / Indian entertainment / Sports channel / Arabic news / Arabic movies / Arabic entertainment / Arabic music / Arabic radio / French / German / Italian / Dutch channels. We hope to host you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لMon Oct 21 14:57:38 IST 2024

Dear Guest, Thank you for taking the time to post this review based on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لMon Oct 14 14:49:39 IST 2024

Dear Guest, The entire team at Savoy Crest thank you for taking time to post your experience. Your compliments for our services have been shared with all the staffs. We are delighted to learn that we could make your stay memorable. It is our constant endeavor to deliver our best. Your appreciation increases our motivation to continually aspire to meet and exceed the guests’ expectations. The Savoy Hotels, with its convenient location in the centre of the city in Dubai, is close to the business, financial and shopping arcades, making it an ideal hotel both for a business traveller as well as for a family get-away. We look forward to welcome you back soon. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لMon Oct 07 19:37:54 IST 2024

Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to hosting you back at the Savoy Crest Hotel centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لSat Mar 01 14:12:12 IST 2025

The team is delighted to learn that we could cater to your expectations. Your compliments have been gratefully received by the team. Sincerely, Faroukh Sunny Group General Manager Savoy Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لSat Mar 01 14:14:58 IST 2025

We are glad that our personalized services have enhanced your stay experience. We look forward to host you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لSat Mar 01 14:15:58 IST 2025

We appreciate the opportunity you have given us to serve you and we look forward to host you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لMon Sep 23 14:12:51 IST 2024

Dear Guest, Thank you for the high ratings and your warm comments on the housekeeping services during your stay. We have shared the same with the team and they are indeed humbled with your kind recognition. We have also noted the ‘Imperfections’ highlighted of a particular staff with your constructive suggestions and recommendations during check-in period. We regret we fell short of our established SOPs. Your comments have been taken very positively and will assist us to focus on the training requirement of the concerned staff. We also regret that we could not extend your check-out time as the Hotel was running 100% occupancy and we already had guests waiting in the Lobby to check-in. Hence, it was a humble request from the Reception that we could not extend. After every check-out, it takes the Housekeeping to clean and thoroughly sanitise the room around 90 minutes (1 and a half hours). If we were not running a full house, we would have definitely been flexible and allowed you a late check-out. All our electric plug points are connected with MCBs which cuts the circuit in case of any overload or any risk. We have forwarded your suggestion to our Chief Engineer for future considerations. Thank you for highlighting the 'Imperfections'. At the Savoy, we take every guest comment & suggestions as a challenge to improve. We look forward to host you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لThu Sep 05 16:52:52 IST 2024

Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لThu Sep 05 16:53:28 IST 2024

Dear Guest, Thank you for your positive comments and high ratings. All the staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لSat Mar 01 14:17:31 IST 2025

Thank you for your positive comments and constructive observations. We look forward to welcome you back soon. Sincerely, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لMon Jul 08 15:03:57 IST 2024

Dear Guest, Thank you for choosing the Savoy Crest Hotel. We all are grateful for having the opportunity to host you. The Savoy experience is all about people working together to create beautiful memories for all our guests and we are delighted to note that we were able to make your stay a pleasant experience. Your kind and generous comments are much appreciated by the entire team including Rahman, Pervez, Vikas, Rihon & Shafqat. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لTue Jul 02 15:17:40 IST 2024

Dear Guest, Thank you for your positive comments and suggestions based on your stay experience at Savoy Crest Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy highly appreciates your gracious comments and we look forward to host you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

سافوي سويتس للشقق الفندقية سافوي كريست للشقق الفندقية تم الرد لFri May 03 13:21:03 IST 2024

Dear Guest, We are humbled to receive your heartwarming review. Positive recognition from our valued guest fuels our passion to keep striving for the best. Your kind appreciation has motivated us further. At the Savoy Crest, we are always eager to welcome our guests to a homely experience. We always strive hard to ensure our guests leave with fond memories of their stay experience. We are immensely happy to learn that the staffs dedicated services scored high on your list while earning us your much-valued patronage. We are grateful for your generous recommendations and look forward to welcoming you back to your ‘preferred home’ in Dubai soon again. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai