Radisson Resort and Suites Phuket

Radisson Resort and Suites Phuket

Dear Vikas, Thank you for sharing your detailed feedback. We’re glad to hear you appreciated the warm service of our reception team and the attentive care of our Indian chef, Vinod — I will gladly pass on your kind words to them. We are, however, sorry to learn that your buffet experience did not meet expectations. In Thailand, our team members naturally express friendliness with smiles and laughter, but we understand that this should always be balanced with the professionalism and attention to detail that Radisson is known for. Your comments are very helpful and will be shared with our Food & Beverage team for further training and improvement. We truly value your input, as it helps us strengthen both our service and our legacy. We hope to have the chance to welcome you back and deliver a more seamless experience next time. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket

Radisson Resort and Suites Phuket

Dear Kajal, Thank you for your 5-star review! We’re delighted to hear you had a very nice stay and felt at home with us — that is exactly the experience we wish to create for all our guests. We look forward to welcoming you back soon to Radisson Resort & Suites Phuket. Warm regards, Christian Kohnert General Manager

Radisson Resort and Suites Phuket

Dear Bharathi Hanumiah, Thank you for sharing your feedback. We’re glad to hear you found the rooms good and spacious, but we’re truly sorry that aspects of your stay did not meet expectations. We regret the inconvenience caused by the WiFi connectivity in the bedrooms and are actively working on improving coverage across all areas. Regarding the pool maintenance, this was essential work to ensure the safety and long-term enjoyment of our facilities, but we understand the disappointment it caused during your visit. Your comments about breakfast variety are also noted, and we will review this with our culinary team to make improvements. We appreciate your candid feedback and hope to have the chance to welcome you back under better circumstances for a more seamless experience. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket

Radisson Resort and Suites Phuket

Dear Pankaj Sharma, Thank you for your kind review and for choosing to stay with us for six days. We’re delighted to hear you enjoyed our property, hospitality, and convenient location just a short walk from the beach. It’s great to know you found our resort to be a good choice for families, and we look forward to welcoming you back to Radisson Resort & Suites Phuket for another enjoyable stay. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket

Radisson Resort and Suites Phuket

Dear Guest, Thank you for your wonderful review and perfect ratings! We’re thrilled to hear you had such a great time with us and that you enjoyed our rooms, food, staff, and cleanliness. Your kind words mean a lot to our team, and we look forward to welcoming you back to Radisson Resort & Suites Phuket for another excellent stay. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket

Radisson Resort and Suites Phuket

Dear Viswanath Linga, Thank you for sharing your feedback. We’re glad you enjoyed our location close to the beach and found the food good, but we’re truly sorry to hear about the issues you encountered during your stay. We regret the WiFi connectivity problems, the AC malfunction in one of the bedrooms, and that our service did not meet your expectations. We take such feedback seriously and have already shared your comments with our engineering and service teams to address these concerns promptly. Regarding breakfast, we will review our menu rotation to add more variety for longer stays. We appreciate your candid feedback and hope you will give us another opportunity to provide you with a much improved experience in the future. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket

Radisson Resort and Suites Phuket

Dear Aavishkar Bharara, Thank you for your wonderful feedback and for highlighting our dining options, beautiful views, and convenient location near Kamala Beach. We’re delighted to hear you had a delightful stay and enjoyed the overall experience. We also appreciate your constructive comment regarding our spa facilities. Your suggestion is valuable, and we will explore opportunities to enhance them so they align with the high standards you experienced in other areas of the hotel. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket

Radisson Resort and Suites Phuket

Dear Aavishkar Bharara, Thank you for your wonderful feedback and for highlighting our dining options, beautiful views, and convenient location near Kamala Beach. We’re delighted to hear you had a delightful stay and enjoyed the overall experience. We also appreciate your constructive comment regarding our spa facilities. Your suggestion is valuable, and we will explore opportunities to enhance them so they align with the high standards you experienced in other areas of the hotel. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Christian Kohnert General Manager Radisson Resort & Suites Phuket