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About Property
Hilton Times Square is an upscale property that offers luxurious accommodation options, stellar views, modern amenities, a fitness centre, shopping and meeting venues in a central location.
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Property Highlights
Activities & Nearby Attractions1 KING BED
Fits 2 Adults
Per Night:
Midtown Manhattan
5 minutes walk to Times Square
Change Dates and Guest(s)
Check-in: 4 PM | Check-out: 11 AM
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Location rated 4.4 by guests
What guests said
Guests praised the property's prime location, highlighting its proximity to Times Square, Broadway, and a variety of attractions and restaurants. With easy access to entertainment and key sites, many found it incredibly convenient. The surrounding area offers ample connectivity, making it a perfect base for exploring NYC. Overall, the location greatly enhanced their stay, making it highly recommended for anyone looking to enjoy the heart of the city.
Property Rules at Hilton Times Square










1471 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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The property enjoys an unbeatable location right in the heart of Times Square, with easy access to nearby attractions, restaurants, and shops. Guests appreciate the spacious and clean rooms, some with lovely views. Although some found the front desk staff not very friendly, overall service and amenities impressed many visitors, making it a convenient choice for a comfortable stay.
Rude and biased behaviour at the reception
We checked in at around 3.30 pm. The lady at the reception standing on counter no 2 from the left called out a white gentleman before me although I was the first one headed towards her very unapologetically. She also gave us very hateful looks due to which I was upset throughout our two days stay despite the room and location being great.
Room: 1 KING BED
Super rude reception staff
Very rude reception staff and hospitality. Not picking calls in room service, make you wait for anything and everything, indefinitely.
Room: 1 KING CITY VIEW ACC TUB
Check time is 4pm
Too much waiting for check in and there is no way you can get early check in. There are charges for everything
Room: 1 KING BED
Average Stay
Under construction, way too pricey and avg customer service or cold front desk, could have been a far better but somehow managed
Room: 1 king bed corner room



Excellent Stay
I had a wonderful stay at this hotel! The room was comfortable and well-maintained, making it easy to relax. The front desk staff were incredibly helpful and friendly, always ready to assist with anything I needed. The location is absolutely perfect—close to all the key attractions, restaurants, and shops, making it super convenient. I highly recommend staying at this hotel; it’s a great choice for anyone looking for comfort, convenience, and excellent service!
Room: Room, 1 King Bed
Average Stay
Very good location. Not very friendly staff at reception. Phone in the room not working. For every small things we had to go down to reception.
Room: Basic Room, 1 King Bed



Great hotel
The hotel has spacious and well kept rooms, its location is perfect with shops restaurant theatres and most attractions within walking distance & the crown jewel times square is a 3 min walk which puts you in the heart of nyc yet a safe distance from the chaos and madness of times square
Room: Deluxe Room, 1 King Bed
Good Stay
Hotel was good but staff at the front desk and the food counter were rude, they have delmoisted 100dollars per day as security in which every day’s 35dollars food was included, this information was not given anywhere. Hotel was good but staff at the front desk and the food counter were rude, they have deposited 100dollars per day as security in which every day’s 35dollars food was included, this information was not given anywhere.
Room: King Room with Mobility Accessible Tub and City View
Comfortable Stay @ Hilton Times Square
The location is great and room size is apt for families. In walking distance from broadway shows, times square etc
Room: Room, 1 King Bed
Excellent Stay
The rooms were big and spacious. They were maintained neat and clean. Also the front desk and staff were cooperative. The hotel is very nicely located right in mid of times square being 3 mins walking distance.
Room: Room, 1 King Bed
I was not happy with hospitality
Except a point that the hotel is in a prime location and a big brand, the comfort and hospitality are not where you get if you want to stay. Room is decent, comfort is very good for sleep but everything else is empty- even you don’t get a bottle of water to drink. Very primitive hotel for a kind of guests as there are no basic amenities, no proper restaurant, and even tooth brush is not made available. Staff are either adamant or not hospitable. For those who just drop in for sleep and few hours, it may be a choice but for guests who wants to stay for couple of nights- will be disappointing in my opinion.
Room: Deluxe Room, 1 King Bed (Times Square View, High Floor)
Poor Stay
I had specifically asked for smoking room and filtered search who is allowing it. This hotel was there, checking in they said it is a smoke freevhotel
Room: King Room
Good Stay
Room was good, clean and good view of city. Did not have any tooth brush, paste.
Room: 1 KING CITY VIEW ACC TUB

Best located hotel
The best plus point of this hotel is its location bang on main times square area, near broadway. The rooms are good, clean and well maintained. check-in at 3 pm they refused it till 4 pm. Check out is 12 pm but they refused it beyond 11 am, for everything their charges are 50 usd, to check in even 30 minutes before time or 1 hour beyond 11 am. Never faced this situation anywhere in world. At miami & boston both hotels allowed early check-in without any charges.
Room: Room, 1 King Bed


Average Stay
Whilst the location is superb however they comfortably forget to mention how to best utilize the credit and in how much time. People judy don't have the same respect
Room: Basic Room, 2 Queen Beds
In the midst of everything!
Next to madame tussauds and in 42nd street at times square! you couldn't ask for better! bell desk and concierge service, limited room service and a swanky bar that serves till midnight! great place to stay to experience times square at its best!
Room: Deluxe Queen Room with Two Queen Beds - High Floor



Disappointing
The day we checked in. We had paid for extra bed, she charged us again, she didn't give us our breakfast tickets. Also the hotel charging $7 for 1 bottle of water is inhuman. There is no staff who was pleasant.
Room: Basic Room, 1 King Bed
Staff shortage
Even though overall facilities are good, there is shortage of adequate staff. No one is attending room service calls
Room: Basic Room, 1 King Bed, Accessible, Bathtub
Excellent Stay
The room was clean and spacious (especially for one in nyc. We had a balcony with a view of times square, which was lovely. The staff was very sweet as well. It was an excellent experience. They upgraded us to the hilton rewards program and we got free wifi and free water for it too. It was free of cost to upgrade. They even let us use some part of the destination charge as a credit to use in their restaurants which was a good surprise.
Room: 2 QUEEN BEDS
Great Weekend
Heart of NYC. Close to Times Square. Fabulous place
Room: 1 QUEEN BED
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Excellent Stay
Fahim batliwala
I had a wonderful stay at this Hilton Times Square! The room was comfortable and well-maintained, making it easy to relax. The front desk staff were incredibly helpful and friendly, always ready to assist with anything I needed. The location is absolutely perfect—close to all the key attractions, restaurants, and shops, making it super convenient. I highly recommend staying at this Hilton Times Square; it’s a great choice for anyone looking for comfort, convenience, and excellent service!
Excellent Stay
Ria Kachhal
The room was clean and spacious (especially for one in nyc. We had a balcony with a view of times square, which was lovely. The staff was very sweet as well. It was an excellent experience. They upgraded us to the hilton rewards program and we got free wifi and free water for it too. It was free of cost to upgrade. They even let us use some part of the destination charge as a credit to use in their restaurants which was a good surprise.
Good Stay
Reema Stivastava
Hotel was good but staff at the front desk and the food counter were rude, they have delmoisted 100dollars per day as security in which every day’s 35dollars food was included, this information was not given anywhere. Hotel was good but staff at the front desk and the food counter were rude, they have deposited 100dollars per day as security in which every day’s 35dollars food was included, this information was not given anywhere.
Great hotel
Rahul Rao
The Hilton Times Square has spacious and well kept rooms, its location is perfect with shops restaurant theatres and most attractions within walking distance & the crown jewel times square is a 3 min walk which puts you in the heart of nyc yet a safe distance from the chaos and madness of times square
Good Stay
Kinila Mohan
Room was good, clean and good view of city. Did not have any tooth brush, paste.
In the midst of everything!
Dhanashree Bhatkal
Next to madame tussauds and in 42nd street at times square! you couldn't ask for better! bell desk and concierge service, limited room service and a swanky bar that serves till midnight! great place to stay to experience times square at its best!
Excellent Stay
Manish Sureka
The rooms were big and spacious. They were maintained neat and clean. Also the front desk and staff were cooperative. The Hilton Times Square is very nicely located right in mid of times square being 3 mins walking distance.
Great Weekend
Prasad Deshpande
Heart of NYC. Close to Times Square. Fabulous place
Comfortable Stay @ Hilton Times Square
Husen Burhanuddin Dohadwalla
The location is great and room size is apt for families. In walking distance from broadway shows, times square etc
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