The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection

Dear Mr. Jain, Greetings from The Canvas Dubai-MGallery Hotel Collection! We're over the moon to hear that your stay with us was truly enjoyable from the moment you checked in. It’s wonderful to know that you found the room so comfortable — there’s nothing better than a great night’s sleep! We’re especially glad that the food and room service made a strong impression. Our team takes great pride in providing a variety of high-quality meals and warm, attentive service. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay. Warm regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Sat May 17 21:50:27 IST 2025

Dear Mr. Shah, Greetings from The canvas Dubai-MGallery Hotel Collection! Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us. It’s fantastic to know you enjoyed our location, found our staff cooperative, and felt welcomed from the moment you arrived. We're also glad the room met your expectations for cleanliness and comfort. Your kind words truly motivate our team to keep delivering exceptional service. We look forward to welcoming you back again soon! Warm regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection

Dear Mr. Bharat, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us — from the spacious and comfortable rooms to the delicious, mouth-watering food. It’s great to know that you also had a relaxing time at the pool and made the most of your visit. We’re especially happy to hear that you would choose to stay with us again — that means the world to us! We look forward to welcoming you back on your next trip. Thank you once again! Warm regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Sun May 11 10:50:47 IST 2025

Dear Mr. Parvinder, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you for your kind words. We are thrilled to hear that you had a wonderful stay and that our team’s cooperation contributed to making your trip memorable. Your appreciation means a lot to us, and we will be sure to share your feedback with the staff. We hope to welcome you back soon! Warm regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Wed Feb 26 22:12:18 IST 2025

Dear Arora, Greetings from The Canavas Dubai-MGallery Hotel Collection! Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your check-in. We understand how important it is to have a smooth and seamless arrival, especially after a long journey. We regret that this was not the case during your stay. Please rest assured that we are investigating the issue with our team and our booking system to ensure this does not happen again. We value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you again in the future under better circumstances. Once again, we apologize for the trouble caused and thank you for your understanding. Warm regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Sat Mar 01 20:32:03 IST 2025

Dear Upendra, Thank you for your kind words! Our team is committed to providing excellent service, and we're happy you felt supported. Warm regards, Geet Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Sat Feb 15 19:19:54 IST 2025

Dear Sakshi, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for the fantastic 5-star review! We're delighted to hear that you enjoyed our hotel amenities, cleanliness, and quick, excellent service. Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful stay! Once again, thank you for choosing us! Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Fri Feb 28 20:59:41 IST 2025

Dear Mr.Johnson, Thank you for your kind review! We're thrilled you enjoyed during your stay with us. we hope to welcome you back! Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Sun Feb 02 23:15:40 IST 2025

Dear Shashank, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you for sharing your wonderful experience! We’re so happy to hear that your stay at Canvas was fabulous. We’ll be sure to pass along your kind words to Kusum from the restaurant team and Jing from housekeeping, they’ll be thrilled to know they made such an impact on your stay. We hope to welcome you back soon for another memorable visit! Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Thu Jan 16 18:30:50 IST 2025

Dear Manel, Greetings from Canvas MGallery Hotel Collections! Thank you so much for your fantastic feedback! We’re thrilled to hear that your stay was excellent and amazing. It’s always our goal to create memorable experiences for our guests, and we’re delighted we could do that for you. We look forward to welcoming you back soon for another exceptional stay! Warm regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Tue Feb 11 17:08:24 IST 2025

Dear Mr.Makrani, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for your kind words! We're thrilled to hear that you had a cozy and enjoyable stay. It’s great to know that you loved the breakfast, the rooftop bar ambiance, and the service from our welcoming staff. We always strive to provide a memorable experience for our guests, and your feedback means a lot. We hope to welcome you back soon! Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Thu Jan 02 11:38:23 IST 2025

Dear Mr. Aakash Greetings from The Canvas Dubai - MGallery Collection Hotel! Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay. It's wonderful to know you had a fantastic experience. We look forward to welcoming you back in the future and providing you with another memorable stay! Warm Regards Geetika Kumari Guest Relation Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Thu Dec 26 16:17:48 IST 2024

Dear Mr. Ibrahim, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay, from the rooms and food to the swimming pool. It's wonderful to know you had a fantastic experience. We look forward to welcoming you back in the future and providing you with another memorable stay! Warm Regards, Yashashree Ghodke Duty Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Thu Dec 26 23:21:05 IST 2024

Dear Ms.Sarita, Greetings from The Canvas Dubai-MGallary Hotel Collection! Thank you for sharing your feedback! We're glad to hear that you enjoyed the food, especially with the Sanjeev Kapoor restaurant one of the highlights of our offerings! We’re sorry to hear that the location and transportation options weren’t as convenient for you, and we appreciate your point about the need for improvement in service. We will certainly look into ways to enhance both the accessibility to public transport and the level of customer service to ensure that all our guests have a more seamless experience. Your comments are valuable, and we hope you’ll consider staying with us again in the future. Thank you for your honest review! Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Thu Dec 26 16:20:20 IST 2024

Dear Mr. Laxman, Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed the ambiance and our courteous staff, It's great to know our location was convenient for your needs, especially for vegetarian options. We truly appreciate your kind words and hope to welcome you back for another wonderful stay soon! Warm Regards, Yashashree Ghodke Duty Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Tue Oct 15 17:04:38 IST 2024

Dear Mr. Mujaheduddin, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you so much for your fantastic review! We’re thrilled to hear that you had an exceptional experience at Canvas Hotel. It’s wonderful that you enjoyed the modern design, spacious room, and stunning city view, as well as our amenities like the rooftop pool and restaurant. We’re especially grateful for your kind words about our staff; they truly strive to make every guest feel welcome. We look forward to welcoming you back soon! Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Tue Oct 15 17:03:27 IST 2024

Dear Mr. Sharma, Greetings from the Canvas Dubai-MGallery Hotel Collection! I’m really sorry to hear about your experience. It’s disappointing to learn that the room cleanliness, breakfast quality, and staff interactions did not meet your expectations. Your feedback is invaluable, and we will address these issues with our team to ensure better service in the future. We hope to have the opportunity to welcome you back and provide a better experience in the future. Warm Regards, Geetika Kumari Guest Relations Manager

The Canvas Dubai - MGallery Hotel Collection has replied on Tue Oct 15 17:01:59 IST 2024

Dear Mr. Rhorie, Greetings from the Canvas Dubai-MGallery Hotel Collection! I’m sorry to hear about the issues you experienced with the AC, the leaking bathtub, and the cleanliness of the bathroom. We also appreciate your comments about the breakfast variety. Your concerns are important to us, and we will address these matters with our team to ensure improvements are made. Thank you for bringing this to our attention! We hope to have the opportunity to welcome you back and provide a better experience in the future. Warm Regards, Geetika Kumari Guest Relations Manager