Hotels in Dubai of Same Star Category
Jebel Ali
Deira
Bur Dubai
Bur Dubai
Deira
Deira
Deira
Bur Dubai
Deira
Jumeirah
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Standard Double Room
Fits 2 Adults
£ 62Per Night:
Deira
3.2 km drive to Dubai Gold Souk
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Location rated 3.7 by guests
Important information
Please check detailed rules while reviewing your booking
City Tax
GBP 2
145 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the helpful staff and good customer service. The property’s location is convenient, being close to the metro, making it easy to explore old Dubai. However, some guests noted issues such as persistent cigarette smoke smells in rooms and cramped facilities. Also, there were concerns about additional charges for visitors and the overall value for money.
Good for solo travellers
Despite the lack of parking, it was a nice stay, average property, and location in the old Dubai where the traffic starts every evening until midnight. I haven't tried the food in the hotel. I'm satisfied with the amenities and other services. note: this hotel is good for singles and solo travellers and people who like to drink and party.
Room: Standard Double Room
Al Sarab Hotel has replied on Tue Jun 17 16:51:22 IST 2025
Dear Mr. Hassan Ali, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Excellent Stay
Good customer service at the reception
Room: Standard Double Room
Al Sarab Hotel has replied on Tue Jun 17 16:52:02 IST 2025
Dear Givanni Demitri, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Syed Tahir. Front Office Manager.
Smelly rooms always
Room was to smelly always smell like smoke and was too conjusted for two people as washroom was also so tight
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:48:33 IST 2025
Dear Gurpartap Singh, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Complain
Anything you want to do is for money also if any of your friends coming yo stay with they 100 dirhams every time also i booked two separate beds and they didn’t give me that room also they gave me a very small room.
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:49:04 IST 2025
Dear Mr. Abdalrhman Abas, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Terrible stay!
After staying in atleast 15 different hotels minimum in dubai, this is the worst hotel. I stayed in 7th floor(non smoking floor) while the pubs were on 1st floor. My room smelt as if there was a guy smoking in my room constantly. The whole hotel smelled like cigarette smoke, everywhere. This hotel is not worthy to stay, families with kids, completely stay away. Thank god, i only stayed for 1 night. Even if they offered me free stay, i wont stay here.
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:49:42 IST 2025
Dear Sir/ Madam, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Check in
Gave us very good service also early check in and late check out. Very helpful staff, clean. Walking distance from metro
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:54:24 IST 2025
Dear Ramnath Prabhu, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Syed Tahir. Front Office Manager.
Terrible Stay
Poor hospitality, poor ac, poor response from reception
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:50:30 IST 2025
Dear Saravanan Chandra, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Terrible Stay
Waste of money. No extra towels, water bottles, no ac, there is no cold water to bath. There is no lock for bath room. Room rate is too high.
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:51:14 IST 2025
Dear Saravanan Chandra, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Good staff
staff is really good. room is clean but didn't like the hotel. especially the crowd
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:51:45 IST 2025
Dear Poonam Singh Raj, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
Location was good, indian restaurants not available neat hotel
Location was good but there no have any indian restaurants at location
Room: Standard Double Room
Al Sarab Hotel has replied on Fri Aug 22 14:52:59 IST 2025
Dear Mangal Singh, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.
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Excellent Stay
Givanni Demitri
Good customer service at the reception
Check in
RAMNATH PRABHU
Gave us very good service also early check in and late check out. Very helpful staff, clean. Walking distance from metro
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