Royal Ascot Hotel Bur Dubai

Royal Ascot Hotel Bur Dubai has replied on Thu Oct 09 18:49:12 IST 2025

Dear Mr. Dipender, Thank you for your wonderful feedback. We're delighted to know you found your stay to be great value for money and that our hospitality, service, and breakfast met your expectations. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Thu Oct 09 18:54:01 IST 2025

Dear Ms. Sandhya, Thank you for taking the time to share your detailed feedback. We are pleased to hear you appreciated the overall property and found our front office team to be excellent. However, we sincerely apologize for the shortcomings you experienced with housekeeping and breakfast. Your comments have been shared with the respective teams to ensure immediate improvements are made. Guest comfort and cleanliness are top priorities for us, and we regret that we fell short during your stay. We truly value your input and hope to have the opportunity to serve you better. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Thu Oct 09 18:43:56 IST 2025

Dear Mr. Manju, Thank you so much for your kind review. We're delighted to hear that you enjoyed our convenient location and appreciated the royal interior, quick services and the hospitality of our staff. Your satisfaction is our top priority and it's wonderful to know that we met your expectations. We hope to welcome you back again soon for another great stay. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Thu Oct 09 18:38:05 IST 2025

Dear Mr. Amit, Thank you for choosing Royal Ascot Hotel. We truly value your feedback and look forward to your next visit for another great experience. Kind regards Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 24 17:19:09 IST 2025

Dear Mr. Kiran, Thank you for sharing your valuable feedback. We are delighted to know that you had a pleasant stay and that our location, hospitality and food offerings met your expectations. Your kind words about our reception team and the quality of our food are truly appreciated. We look forward to the pleasure of welcoming you again soon. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 18:57:48 IST 2025

Dear Mr. Kamal Kumar, Thank you for your wonderful feedback. We are very pleased to hear that you had such a positive experience with our hotel, service and staff. Your satisfaction means a lot to us and we truly appreciate you taking the time to share your review. We look forward to welcoming you back again soon. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:00:34 IST 2025

Dear Mr. Abhishek Devda, Thank you for your lovely feedback. We are so glad to hear you had a pleasant and superb stay with us. It’s wonderful to know you enjoyed our facilities and services. We truly appreciate your kind words and hope to welcome you back again soon. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:02:31 IST 2025

Dear Mr. Sunil Gandhi, Thank you for your rating. We truly appreciate your support and look forward to welcoming you again at Royal Ascot Hotel. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai

Dear Ms. Sahiba Tyagi, Thank you for taking the time to share your experience. We are glad to hear you appreciated our rooms, services and convenient location. It's especially rewarding to know you felt safe and comfortable; ensuring a secure environment for all our guests, especially solo women travelers is important to us. We look forward to welcoming you again on your next visit. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:20:51 IST 2025

Dear Mr. Usama Sarguroh, Thank you so much for your kind and thoughtful review! We are delighted to hear that you had such a wonderful experience with us. It’s great to know you found the rooms spacious, clean and relaxing, and that our team made you feel truly welcomed and cared for. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:23:59 IST 2025

Dear Mr. Fazal Vahora, Thank you for your wonderful feedback. We are so pleased to hear that you enjoyed the service, atmosphere, and cleanliness of our rooms. It's great to know our staff and maintenance met your expectations and that you experienced prompt and efficient service throughout your stay. We truly appreciate your kind words and look forward to welcoming you back again. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:31:43 IST 2025

Dear Mr. Ravi Pal, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and disappointment you faced during your check-in. This is certainly not the level of service we aim to provide. Your feedback has been shared with the concerned teams for appropriate action to ensure it is not repeated. Every guest deserves to be treated with respect, professionalism, and courtesy, regardless of the situation. We understand how frustrating this must have been for you, and we regret that we did not meet your expectations on this occasion. We truly hope you will consider giving us another chance in the future to provide you with the quality service and hospitality we are known for. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:41:26 IST 2025

Dear Mr. Amit Singla, Thank you for your kind words. We're delighted to hear that your stay was perfect and that Sahil's hospitality made a positive impression on you. Your feedback means a lot to us and will certainly be shared with Sahil and the rest of our team. We look forward to welcoming you back soon for another great experience. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Wed Sep 17 19:47:52 IST 2025

Dear Mr. Chandra, We appreciate receiving you feedback as guest reviews are important to us. We’re truly sorry to hear about your experience and the delay you faced during check-in. This is not the standard of service we aim to provide, and we apologize for the inconvenience and frustration caused. We are looking into this matter seriously and ensure it does not happen again. We value all our guests and regret that we did not meet your expectations during your visit. We hope you might give us another chance in the future to provide you with a much better experience. Kind regards, Pragesh Chhikara Hotel Manager

Royal Ascot Hotel Bur Dubai has replied on Thu Sep 18 18:48:16 IST 2025

Dear Mr. Pankaj, Thank you so much for your kind words. We're very pleased to hear that Royal Ascot Hotel continues to be your favorite choice for both business and leisure stays. We're especially happy you enjoy our location, spacious rooms, and the comfort and cleanliness we strive to provide. We look forward to welcoming you back soon. Best regards, Pragesh Chhikara Hotel Manager