Heritance Kandalama

Heritance Kandalama exceeded our expectations for a comfortable stay with an exquisite view and luxurious atmosphere that was not too fancy or pretentious. The room had an incredible view and a highlight of the luxury room was the jacuzzi with picture window overlooking the lake. Another highlight was the infinity pool with breathtaking scenery. The Heritance Kandalama was built to enhance enjoyment of the natural surroundings and in this aspect it succeeds perfectly. The staff are friendly and eager to help with a smile. The only thing that did not live up to expectations was the food there was great variety but the quality was not equal to the quantity.

The overall experience at Heritance was nothing short of magical. Right from check-in till the time we checked-out, their customer service is brilliant. It is one of the most beautiful properties I have stayed at and it is maintained very well. We had dinner and breakfast there and the spread was amazing. So many options and each of the dishes was very delicious. Will definitely go back again. What an experience. We totally enjoyed our stay.

We did not find choice of vegetarian food in the dinner buffet. For a luxury resort they must provide more options. Also on the 7th floor we were served wrong food and still charged for it, the captain did apologise but. The bell boys were rude when I asked them not to roll my luggage on the cobbled path way as it might break the baggage wheels, they angrily dumped my luggage. Generally, the other staff were very courteous.

Worth stay longer. I found the location, Heritance Kandalama ambience and services absolutely a delight. Views are fantastic and it’s worth starting for at least 3 days. Only challenge was about getting veg indian food and chef balbeersingh from india came as saviour. Must visit if you are visiting sri lanka

Loved the Heritance Kandalama, receptionist was very nice and professional and so was everyone at the Heritance Kandalama, smiles everywhere, would love to go back for long duration. Food was delicious and came quickly. Location is out of the world.

Stay at kandalama was exceptionally good and loved the hospitality of every staff starting from room cleaner to chef to chauffer. It felt so much like home and location, food, atmosphere just added so much to give it a feel good factor.

It was an pleasure staying in this property which is in the centre of the nature surrounding all over. The hospitality by the staff was overwhelming. Special thanks to Vipula Perera for special service and guidance.

Amazing Heritance Kandalama built into a rockface. Great ambience and personal service. Memorable stay

Beautiful property, felt like living in the forest with comforts of a 5-star property. Excellent spread of food to cater to everyone’s palate. Overall a wonderful experience. Highly recommended

I am satisfied with Heritance Kandalama service. Especially the location is great. I would like to stay Heritance Kandalama again.

Food was good, place awesome, must visit

Would have been good to have Al a carte instead of buffet as there was significant food wastage. Also some options for vegetarian. There were very few.

It was a fantastic 2 days stay. Staff was very curtitous. Specially chef udaara. They specially prepared some nice vegetarian food and some desserts for us only

Sumptuous breakfast and dinner, all the safety standards top notch

The location is one of the best I have ever been. It's too close to nature; you can feel the purity of oxygen.

Awesome experience. A glimpse of Geoffrey Bawa in the built form.

Good service and food enjoyed so much.

Amazing view of the lake and mountains around. Extremely friendly staff. Great food options for vegetarian too.