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London Charm - Comfortable Room in Spacious House

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London Charm - Comfortable Room in Spacious House
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Offering a garden, London Charm - Comfortable Room in Spacious House offers accommodations in London. Among the facilities at th ...Read more

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1.1
Poor(9 RATINGS)
London

London

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Check-in: 3 PM | Check-out: 11 AM

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London Charm - Comfortable Room in Spacious House Location

Property Rules at London Charm - Comfortable Room in Spacious House

Check-in: 3 PM Check-out: 11 AM

User Rating & Reviews

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1.1
Poor

9 Ratings

Rating Categories

  • Value For Money1.0
  • Location1.0
  • Facilities1.0
1.0

pathetic stay - do not stay here

viren a.loyalty-iconsolo

I have never had such a terrible experience ever before. I had booked my stay for 5 nights. On the morning of the 4th day I get a message saying I need to vacate the house as there is an inspection scheduled. Having to cancel my plans for the day I have to head back to pack up my bags and clear the room.On getting back to my shock the house is being occupied by 15 other individuals. There was no inspection what So ever rather the house had been double booked and I was being removed to accommodate the other guests. The communication with the hosts was terrible. Lack of responses. During the interval I was packing there was constant banging on my room door and attempts to enter the room. Only when I said be contacting cops to handle the matter did I receive a response from the host. The management was pathetic and appalling with a complete disregard for the guest staying in the house. I was barely compensated with an alternate stay. I have had to leave behind food items in the fridge amounting to more than 30£ as it was not safe to go collect them. I wouldn’t recommend this stay or property to anyone else. The host were not responsive giving vague dismissive responses and had no admission of wrongdoing or guilt.

Travel Month: Jun 2024 (5-Night Stay)

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