Hotels in Bangkok of Same Star Category
Pratunam
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Khaosan
Near Suvarnabhumi Airport
Bangkok
Silom
Sukhumvit
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About Property
Located in the heart of Bangkok, on Sukhumvit 11, the property is very close to posh bars, famed restaurants, street markets, consulate and embassies.
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Standard or Superior
Fits 2 Adults
Per Night:
Sukhumvit - Soi 11
10 minutes walk to Nana Plaza
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 11 AM
Cancellation Policy
Free Cancellation till 20 Oct, 1:59 PM
No refund if cancelled after 20 Oct, 2:00 PM
Cancellation Policy
Free Cancellation till 20 Oct, 1:59 PM
No refund if cancelled after 20 Oct, 2:00 PM
Cancellation Policy
Free Cancellation till 24 Oct, 1:59 PM
No refund if cancelled after 24 Oct, 2:00 PM
Location rated 3.4 by guests
Property Rules at Le Fenix Sukhumvit 11 Bangkok
1603 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts an excellent location in Sukhumvit, with easy access to public transport, shops, and numerous dining options, especially Indian cuisine. Guests noted spacious rooms and a rooftop bar as highlights, while friendly staff received praise. However, cleanliness and maintenance issues are glaring concerns, with numerous reports of dirty rooms, old fixtures, and poor housekeeping. WiFi speed and breakfast variety are also points for improvement. Despite the drawbacks, its strategic location remains a key attraction.
ok
sole person travellers staying this hotel not bad night life near nana plaza you can enjoy. but with family here room are not up to mark
Room: Standard or Superior
Needs a lot of improvement
Needs to improve to stand still in the competition. Many other options are there now in the area now. Rooms are still untidy and washrooms are stinking. Le fenix is loosing its glory.
Room: Standard or Superior
Terrible Stay
बहुत ही घटिया होटल, रूम से लॉबी हर जगह बदबू, बेड शीट गंदी, फर्स से गंदगी देखी नही जा रही थी,ओवरआल बहुत ही घटिया होटल,
Room: Standard or Superior
Terrible Stay
my friend told it was very good hotel in 2017 but now it is very terrible, it's stinks very much, no ventilation in lobby , lady boy always there in lobby, and many people smoke ganja( weed) in room that's stinks very bad, I don't suggest any one to go, very horrible, I spent my full day outside the hotel I came to hotel only for night to sleep
Room: Standard or Superior
Poor Stay
I recently stayed at this hotel and unfortunately, the experience was below expectations. The room I was given felt quite old and poorly maintained. There was a strong fishy smell that made the stay uncomfortable, and despite raising the issue, no proper solution was provided. Additionally, the towels provided were either missing or in poor condition — definitely not what you'd expect from a hotel stay. Overall, cleanliness and basic amenities were lacking. Would not recommend unless improvements are made.
Room: Standard or Superior
Dirty and smelly rooms
Very dirty bed sheet and smelly rooms both worth. There are many good hotels close by Never will stay in this
Room: Standard or Superior
Nothing Special in this hotel, average or 1 point below not for family in away
Nothing special, old torn sheets, stinky , average food and just good for nothing in any way, think before opting
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Tue Jun 17 22:00:26 IST 2025
Dear Valued Guest, On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping team Best Regards Le Fenix Team
Average Stay
Good hotel and Good location. but no balcony. have near by Indian restaurant. but not as good location for family.
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Wed Jun 04 10:21:39 IST 2025
Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Thank you and have a pleasant day. Yours sincerely, Le Fenix team
Terrible Stay
The hotel and room are not as shown in the picture, it's too dirty, it's worst hotel kindly don't book
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Wed May 07 13:31:23 IST 2025
Dear Valued Guest, On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping team Best Regards Le Fenix Team
worst hotel experience in my whole
Worst hotel experience in my whole Thailand trip the bed sheet they gave me different room in that there were cockroaches and ants
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Fri May 02 09:09:43 IST 2025
Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Please accept our apologies for all inconvenience cause during you stay with us. We are working for improvement on highlighted issues from you to make our room condition up to standard. Should you have any suggestion please let us know and hope that we will have a chance to serve you here again soon. Thank you and have a pleasant day. Yours sincerely, Le Fenix team
Pathetic Hotel. Don't book.
Whole hotel is coming apart, the oldest and worst rooms that I have ever seen, roaches, no lights, no change of towel. Pathetic experience.
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Wed Apr 23 15:07:33 IST 2025
Dear Valued Guest, On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping team Best Regards Le Fenix Team
Rooms are not as per standard
Rooms are not as per standard. Service are ok. We changed the room after check in due to not cleaning room
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Wed Apr 16 18:15:54 IST 2025
Dear Valued Guest, On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping team Best Regards Le Fenix Team
Good Stay
Wonderful location Food is just finger lickin good Facilities need to improve, cockroaches in room, towels are spoilt, washroom is just ok, it seems, no regular cleaning is being done
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Wed Apr 16 18:16:04 IST 2025
Dear Valued Guest, On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping team Best Regards Le Fenix Team
Terrible Stay
A horrible stay ever in my life , never expect that like this hotel exist , lot of ants ,crocroach and dirty rooms , bathrooms , I'm telling you why I booked this hotel it is because I hv been staying in this place in 2013 and that time it was new , but now I think there's no maintenance at all . actually I booked for 2 nights for 2 rooms ,so the other night I hv to book another hotel.
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Wed Apr 16 18:16:23 IST 2025
Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Please accept our apologies for all inconvenience cause during you stay with us. We are working for improvement on highlighted issues from you to make our room condition up to standard. Should you have any suggestion please let us know and hope that we will have a chance to serve you here again soon. Thank you and have a pleasant day. Yours sincerely, Le Fenix team
Average Stay
Hi, Property location is good, very near walkable distance to Sky Train, Bus Stand etc, I had food outside so no comments but some of my indian friends were appreciating food quality. For that budgeted price amenities were really good, Receptionists were really nice and kind, more to say really helpful. I had a couple of concerns one of that was WiFi speed - damn slow, need, can't even open a page, forget about logging in Secondly about the cleanliness of the rooms, there were small cockroaches and other insects, when I complained they changed my room, but it shouldn't be the case. Moreover for that budget it's a good stay.... Thanks
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Thu Apr 03 10:21:41 IST 2025
Dear Valued Guest, Many thanks for taking time to write to us regarding your recent stay at Le Fenix. The experience you describe here causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you during stay at our hotel. We are most concerned with the satisfaction of our guests and your feedback is a great value to us which need to be addressed and will inspire us to strive harder for our future guests. Yours sincerely, Lefenix Team.
enjoyed stay..best location
good location n big room..i always book this hotel bcz u cant find 300sq ft room in this busy n prime area in this price..may b every room same size bt some side room window has a best view of sukhumvit 11 busy road ...i enjoyed...u should request to give nice view window room...thanks mmt
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Thu Apr 03 10:21:52 IST 2025
Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Thank you and have a pleasant day. Yours sincerely, Le Fenix team
Rooms not good, not preferable to have peaceful stay. But prices are better.
Room was smelling bad, AC was not chilling down soon, Washroom water used to stay and not going early.
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Thu Apr 03 10:22:07 IST 2025
Dear Valued Guest, First of all, we appreciate your sharing feelings about your stay with us. On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us. Your suggestion as well noted. Yours sincerely, Le Fenix Team
Terrible Stay
old hotel very bad i was travelled many times bangkok but this is the worst hotel i was seen.
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Thu Apr 03 10:22:19 IST 2025
Dear Valued Guest, First of all, we appreciate your sharing feelings about your stay with us. On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us. Your suggestion as well noted. Yours sincerely, Le Fenix Team
Not in 3 star category
Room was not good always ac water dripping inside room and washroom was not up to the mark as shown in pictures
Room: Superior Room
Le Fenix Sukhumvit 11 Bangkok has replied on Thu Apr 03 10:22:28 IST 2025
Dear Valued Guest, First of all, we appreciate your sharing feelings about your stay with us. On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us. Your suggestion as well noted. Yours sincerely, Le Fenix Team
Not upto mar
I checked out after looking at the room condition and asked for the refund which the hotel person has initiated to support.Amenities were also not as per the mentioned in the voucher .
Room: Standard or Superior
Le Fenix Sukhumvit 11 Bangkok has replied on Thu Apr 03 10:22:47 IST 2025
Dear Valued Guest, Many thanks for kindly review and your remark has been carefully noted and I can assure you the necessary steps have been taken to avoid such inconveniences in the future which we have instructed our Housekeeping Team to rectify the problem immediately. We ask for your kind understanding and assure you that your comments have been value to us to provide the best possible standards to our guests at all time. Sincerely yours, Le Fenix Team
Frequently asked questions about Le Fenix Sukhumvit 11 Bangkok
How far is the hotel from Suvarnabhumi airport (BKK)? Does the hotel offer airport transfer?
Le Fenix Sukhumvit 11 Bangkok is approximately 25-30 kilometers from Suvarnabhumi airport (BKK), roughly a 30-45 minute drive. Yes, the hotel offers paid airport transfer.
What are the charges of extra bed/crib?
What are the breakfast charges if it's not already included in my booking?
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enjoyed stay..best location
Dipakkumar Shah
good location n big room..i always book this Le Fenix Sukhumvit bcz u cant find 300sq ft room in this busy n prime area in this price..may b every room same size bt some side room window has a best view of sukhumvit 11 busy road ...i enjoyed...u should request to give nice view window room...thanks mmt
Needs a lot of improvement
khader faheem nasyam mohammed
Needs to improve to stand still in the competition. Many other options are there now in the area now. Rooms are still untidy and washrooms are stinking. Le fenix is loosing its glory.
Good Stay
khader faheem nasyam mohammed
Wonderful location Food is just finger lickin good Facilities need to improve, cockroaches in room, towels are spoilt, washroom is just ok, it seems, no regular cleaning is being done
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