Hotels in Hanoi of Same Star Category
Hoan Kiem (Old Quarter)
Hanoi
Ba Dinh
Hoan Kiem (Old Quarter)
Hanoi
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
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About Property
This property features lavish rooms, a restaurant, a spa and a souvenir shop for a remarkable vacation. More
Property Highlights
Location & SurroundingsFamily Quadruple Room
Fits 2 Adults
Per Night:
Hoan Kiem (Old Quarter)
2 minutes walk to Hoan Kiem Lake
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Cancellation Policy
Free Cancellation till 17 Dec, 5:59 PM
No refund if cancelled after 17 Dec, 6:00 PM
Location rated 4.9 by guests
Property Rules at Hanoi Emerald Waters Hotel & Spa









937 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the excellent service and warm hospitality from the staff, especially Lucas and his team at the reception. The property boasts a great location in the Old Quarter, close to tourist spots and shopping. Visitors enjoy a good breakfast spread, clean and comfortable rooms, and helpful staff eager to assist with local information and travel arrangements, making for a memorable stay.
Excellent Stay
Excellent hotel with good location. Everything including tourist places are nearby. House keeping and breakfast was good. Best thing is all the staff is very cooperative and helpful.
Room: Deluxe Family Room
Excellent Stay
Lucas and his team was excellent at the reception . They always checked on us to ensure we were comfortable. Thank you Lucas and your team and the Emerald Waters Hotel.
Room: Family Room, City View
Amazing stay at Hanoi Emerald Water and Spa
Our stay at Hanoi Emerald Water and Spa was a fantastic experience. The Team at The Hotel were exceptional and helped us with local travel and tour bookings and assisted us with a lot of local information. I found them to be very courteous and professional. The hotel is located in old quarter and is close to most of the tourist attractions and shopping activity.
Room: Connecting Room
Good Stay
Ambience was v good. Staffs were too friendly & helpful. Breakfast should have included some more Indian items.
Room: Deluxe Family Room
Hanoi Emerald Wate
centrally located , decent property with all amenities needed. very hygienic non smoking rooms . food is nice. staff are very cooperative, ever smiling and soft spoken
Room: Deluxe Double Room (No View)



Excellent Stay
Excellent service, close to the lake and water puppet theater, shopping area nearby. Loved the breakfast spread
Room: Deluxe Family Room
Average Stay
Wasn't good as expected and shown in the picture. Rooms were too congested and small. Service was good but very less man power. They should increase the number of staffs. It was just a simple hotel which didn't seem like a 4 star at all. Good for a budget hotel. Good
Room: Deluxe Family Room
Excellent Stay
Fabulous Property and Staff members ! this Property is located ín very popular local market and city hub called Old Quarter !! staff is fabulous and very supportive and specially front desk all staff is very helpful mature. I Travel more than 15 countries but never find this kind of hospitality. Must Must Must refer this hotel one can not be disappointed.
Room: Family Room, City View



Amazing stay and amazing staff
The whole experience was amazing from start to end. Heads off to the staff for their polite and welcoming nature. They came to take our luggage to the taxi when they saw us across the street getting out of the taxi to the see off during our departure till the taxi has gone. Provided welcome drink. Upgraded our room for free. Provided all the required info. Breakfast was also good. Fried rice and noodles was there for vegetarians along with boiled corn and sweet potato. You will not even get this at other hotels. Location is perfect. Lake and night market are like 200 meters away. Train street is 1km. Our stay was perfect
Room: Deluxe Double Room
Excellent Stay
Awesome stay neat and ckean room staff behaviour was outstanding and were very helpful l i will give 5 out of 5.
Room: Family Room, City View



Excellent
It was amazing. Staffs here are so welcoming. We wanted to go out but the rooms were so comfy that we chose to stay in the room only.
Room: Suite, Balcony
Great staff with excellent services
Staff at this hotel is always available to help you out with even a smallest request. Room was clean and in excellent condition. Location is best too as it is very close to walking street within old quarter.
Room: Deluxe Room (No view)
Hoan Kiem (Old Quarter)
Hanoi
Ba Dinh
Hoan Kiem (Old Quarter)
Hanoi
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hanoi
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hanoi
Hanoi
Amazing stay and amazing staff
Nikita Garg
The whole experience was amazing from start to end. Heads off to the staff for their polite and welcoming nature. They came to take our luggage to the taxi when they saw us across the street getting out of the taxi to the see off during our departure till the taxi has gone. Provided welcome drink. Upgraded our room for free. Provided all the required info. Breakfast was also good. Fried rice and noodles was there for vegetarians along with boiled corn and sweet potato. You will not even get this at other Hanoi Emerald Waters Hotel & Spas. Location is perfect. Lake and night market are like 200 meters away. Train street is 1km. Our stay was perfect
Amazing stay at Hanoi Emerald Water and Spa
Vikram Jain
Our stay at Hanoi Emerald Water and Spa was a fantastic experience. The Team at The Hotel were exceptional and helped us with local travel and tour bookings and assisted us with a lot of local information. I found them to be very courteous and professional. The Hanoi Emerald Waters Hotel & Spa is located in old quarter and is close to most of the tourist attractions and shopping activity.
Excellent Stay
Mahammadasif Saiyed
Fabulous Property and Staff members ! this Property is located ín very popular local market and city hub called Old Quarter !! staff is fabulous and very supportive and specially front desk all staff is very helpful mature. I Travel more than 15 countries but never find this kind of hospitality. Must Must Must refer this Hanoi Emerald Waters Hotel & Spa one can not be disappointed.
Great staff with excellent services
Manish Singh
Staff at this Hanoi Emerald Waters Hotel & Spa is always available to help you out with even a smallest request. Room was clean and in excellent condition. Location is best too as it is very close to walking street within old quarter.
Excellent Stay
Clara Lobo
Lucas and his team was excellent at the reception . They always checked on us to ensure we were comfortable. Thank you Lucas and your team and the Emerald Waters Hotel.
Excellent Stay
Rajiv Duggal
Excellent Hanoi Emerald Waters Hotel & Spa with good location. Everything including tourist places are nearby. House keeping and breakfast was good. Best thing is all the staff is very cooperative and helpful.
Excellent Stay
stiarenla aier
Awesome stay neat and ckean room staff behaviour was outstanding and were very helpful l i will give 5 out of 5.
Hanoi Emerald Wate
Subhomoy Luhoe
centrally located , decent property with all amenities needed. very hygienic non smoking rooms . food is nice. staff are very cooperative, ever smiling and soft spoken
Good Stay
Ratnava Som
Ambience was v good. Staffs were too friendly & helpful. Breakfast should have included some more Indian items.
Excellent Stay
Sunil Plavians Pallathussery
Excellent service, close to the lake and water puppet theater, shopping area nearby. Loved the breakfast spread
Excellent
Virat Mukund
It was amazing. Staffs here are so welcoming. We wanted to go out but the rooms were so comfy that we chose to stay in the room only.
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)