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Golden Sands Hotel & Residences

Name: Golden Sands Hotel & Residences
Address: Al Nahda Street 115 , Sharjah , Sharjah , United Arab Emirates , 60553, Sharjah, 60553, UNI
Price range: Golden Sands Hotel & Residences Price starts at USD 55/Night

About Property

Cosy rooms, multiple restaurants, multiple pools, a gym and a kids' play area for an upscale holiday at this property. More

Property Highlights
How to Reach the Property

Amenities

Swimming Pool
Gym
+ More Amenities

Deluxe King Room

Fits 2 Adults

Free WiFi
Drinking water
Free fitness center access
Free Cancellation before ‪13 Nov 11:59 PM‬
100% Refund
Non Refundable
NOW
13 Nov11:59 PM
17 Nov10:59 AM
Check-in

Per Night:

$ 55

+ $ 17 taxes & fees

4.2

Very Good(519 RATINGS)

Al Nahda

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

Check-in date

Check-out date

Rooms, Guests

9 Room Types

Free Cancellation
Breakfast Included
Breakfast & Lunch/Dinner Included
All Meals Included

Deluxe King Room

538 sq.ft (50 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Electric Kettle

More Details

Room With Free Cancellation

Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 55

+$ 17 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 60

+$ 18 taxes & fees Per Night

Book Now

Deluxe Twin Room

538 sq.ft (50 sq.mt)
City View
Bedroom 1 - 2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Electric Kettle

More Details

Room With Free Cancellation

Coffee & tea
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 55

+$ 17 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast
Coffee & tea
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 60

+$ 18 taxes & fees Per Night

Book Now

Premier King Room

538 sq.ft (50 sq.mt)
City View
1 King bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Electric Kettle

More Details

Room With Free Cancellation

Coffee & tea
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 59

+$ 18 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast
Coffee & tea
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 65

+$ 20 taxes & fees Per Night

Book Now

Premier twin Room

538 sq.ft (50 sq.mt)
City View
2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Housekeeping
Iron/Ironing Board
Wi-Fi
Room Service

More Details

Room With Free Cancellation

Coffee & tea
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 59

+$ 18 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast
Coffee & tea
Free WiFi
Drinking water
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 65

+$ 20 taxes & fees Per Night

Book Now

One Bedroom Apartment

807 sq.ft (75 sq.mt)
City View
Bedroom 1 - 1 King bed(s) and 1 Sofa bed
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Electric Kettle

More Details

Room With Free Cancellation

Coffee & tea
Free WiFi
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 67

+$ 20 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast
Coffee & tea
Free WiFi
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 73

+$ 23 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Free Cancellation before ‪14 Nov 01:59 PM‬

Cancellation Policy

Free Cancellation till 14 Nov, 1:59 PM
No refund if cancelled after 14 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

14 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 113

+$ 32 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch + Dinner

Free Cancellation before ‪14 Nov 01:59 PM‬

Cancellation Policy

Free Cancellation till 14 Nov, 1:59 PM
No refund if cancelled after 14 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

14 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 134

+$ 37 taxes & fees Per Night

Book Now

Superior Twin

377 sq.ft (35 sq.mt)
2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Housekeeping
Iron/Ironing Board
Room Service
Electric Kettle

More Details

Room With Free Cancellation

Free Cancellation before ‪13 Nov 01:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 1:59 PM
No refund if cancelled after 13 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

13 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 102

+$ 31 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪15 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 15 Nov, 11:59 PM
No refund if cancelled after 16 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

15 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 103

+$ 31 taxes & fees Per Night

Book Now

Superior King

377 sq.ft (35 sq.mt)
City View
1 King bed(s)
Bathrooms - 1
1 Bathroom

Mineral Water
Air Conditioning
Iron/Ironing Board
Wi-Fi
Room Service
Electric Kettle

More Details

Room With Free Cancellation

Free Cancellation before ‪13 Nov 01:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 1:59 PM
No refund if cancelled after 13 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

13 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 93

+$ 29 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free Cancellation before ‪13 Nov 01:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 1:59 PM
No refund if cancelled after 13 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

13 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 114

+$ 35 taxes & fees Per Night

Book Now

Premier Two Bedroom Apartment

1076 sq.ft (100 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bedroom 2 - 2 Twin bed(s)
Bathrooms - 2
1 Bathroom

Mineral Water
Air Conditioning
Housekeeping
Iron/Ironing Board
Wi-Fi
Smoking Room

More Details

Room With Free Cancellation

Free WiFi
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 91

+$ 28 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Breakfast
Free WiFi
Free fitness center access

Free Cancellation before ‪13 Nov 11:59 PM‬

Cancellation Policy

Free Cancellation till 13 Nov, 11:59 PM
No refund if cancelled after 14 Nov, 12:00 AM

100% Refund

Non Refundable

NOW

13 Nov11:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 98

+$ 30 taxes & fees Per Night

Book Now

One Bedroom Club Suite

807 sq.ft (75 sq.mt)
City View
1 King bed(s) and 1 Sofa bed
Bathrooms - 1

Mineral Water
Air Conditioning
Iron/Ironing Board
Room Service
Electric Kettle
Daily Housekeeping

More Details

Room With Free Cancellation

Free valet parking
Free WiFi
Free self parking

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 16 Nov, 1:59 PM
No refund if cancelled after 16 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

16 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 106

+$ 32 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Free valet parking
Free WiFi
Free self parking
Breakfast buffet

Free Cancellation till 24 hrs before check in

Cancellation Policy

Free Cancellation till 16 Nov, 1:59 PM
No refund if cancelled after 16 Nov, 2:00 PM

100% Refund

Non Refundable

NOW

16 Nov01:59 PM

17 Nov10:59 AM

Check-in

More Details

$ 125

+$ 38 taxes & fees Per Night

Book Now

Golden Sands Hotel & Residences Location

location icon Location rated 4.4 by guests

What guests said

Guests overwhelmingly praised the property's location, noting its proximity to Sahar Shopping Center and other essential amenities. Reviews highlight convenient access to restaurants and shops, making it an ideal spot for travelers. Many appreciated the central setting, with quick access to both Dubai and local attractions. Overall, the location contributes significantly to guest satisfaction, ensuring an enjoyable and hassle-free experience.

Property Rules at Golden Sands Hotel & Residences

Check-in: 2 PM Check-out: 12 PM

Golden Sands Hotel & Residences Photos by Guests

+18 Guest Photos

User Rating & Reviews

everyone
group
couple
solo
business
family

4.2

Very Good

519 Ratings

Last 10 Customer Ratings (Latest First)

Rating Categories

Facilities4.3
Cleanliness4.3
Value For Money4.2

We are using generative AI to show you summarised user review

Reviews Summary

This property shines with its fantastic location right opposite Sahar Centre, making it super convenient for shopping and restaurants. Guests rave about the spacious, clean rooms and the friendly staff who ensure a welcoming vibe. The breakfast is a highlight, along with a well-maintained gym and indoor heated pool. With high-quality service and a comfy atmosphere, it promises a pleasant stay for both families and business travelers. Some feedback about staff training has been noted, but overall, it’s a hit!

4.0

very good

yashid s.business

Goooodd parking is littile conjested and hard test everything is perfect and good recomonded to stay

Travel Month: Oct 2025

Room: Deluxe Twin Room

2.0

unresponsive sevice

gaganjot s.business

room service and house keeping is very poor, while rooms are decent, food is not up to mark event after advice food is oily

Travel Month: Sep 2025 (7-Night Stay)

Room: Premier twin Room

3.0

Average Stay

jochelle g.couple

Staff are not supporting and waiting more time, if I ask for the room key he told me just wait wait wait wait wait.

Travel Month: Sep 2025

Room: Deluxe King Room

5.0

Amazing hotel

gasem m.family

Very nice hotel the pool and breakfast nice thanks for Ahmed from Reception helpful and friendly All good

Travel Month: Sep 2025

Room: Deluxe King Room

5.0

Excellent Stay

family

Great stay! Clean rooms, friendly staff, and excellent service. Perfect location and very comfortable. Highly recommended!

Travel Month: May 2025

Room: Deluxe Room

5.0

Excellent Stay

mohammad z.

The property is located in the best possible location in Sharjah making commute to Dubai more convenient. The staff is very humble and cooperative, the facilities like valet parking is also hassle-free. Looking forward to book Golden Sands for the next visit too.

Travel Month: Jul 2025 (3-Night Stay)

Room: Premier King Room

5.0

magical stay♥️😍

couple

I had a wonderful stay! The atmosphere was warm and welcoming, and everything was exactly as described. The space was clean, comfortable, and well-maintained, which made me feel right at home. I especially appreciated the attention to detail and the friendly communication throughout. It was a truly enjoyable experience, and I would definitely love to stay again. Highly recommended!

Travel Month: May 2025 (6-Night Stay)

Room: Superior King

Golden Sands Hotel & Residences has replied on Thu Jun 19 15:58:30 IST 2025

Dear Valued Guest, Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience at the Golden Sands Hotel & Residences. Your compliments about our service are greatly appreciated. We take pride in delivering exceptional service to our guests, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back for another remarkable stay. Sincerely, Customer Excellence Team

5.0

Excellent Stay

milan c.business

Location good all amenities are there in the hotel prompt service staff is very cooperative we have veg food on demand they provide proper authentic veg food

Travel Month: May 2025 (6-Night Stay)

Room: Deluxe King Room

Golden Sands Hotel & Residences has replied on Tue Jun 03 16:15:02 IST 2025

Dear Mr. Milan, Thank you for taking the time to review your recent stay at Golden Sands Hotel & Residences. We are delighted to read that you were pleased with our location and services. We would love to see you again soon at your home in the Emirates. Kind Regards, Customer Excellence Team

4.0

Good Stay

milan c.group

We stayed at this property in Sharjah as we were on a work trip. Its centrally located and very close to Dubai as well. The staff was friendly and rooms were spacious enough. Definitely worth the money spent

Travel Month: May 2025

Room: Deluxe Twin Room

Golden Sands Hotel & Residences has replied on Tue Jun 03 16:16:13 IST 2025

Dear Mr. Milan, Thank you for taking the time to leave us such a wonderful review! We at the Golden Sands Hotel & Residences are thrilled that you had a great experience at our hotel. Your feedback means a lot to us, and we will continue striving to exceed your expectations. We can't wait to welcome you back for another fantastic stay | your home in the Emirates. Sincerely, Customer Excellence Team

4.0

Hotel review Rajeev

family with 1 kid

Nice hotel. Recommended. Must visit. Parking area is good. Ambience is good. Free breakfast available.

Travel Month: May 2025

Room: One Bedroom Apartment

Golden Sands Hotel & Residences has replied on Tue May 13 17:20:40 IST 2025

Dear Mr. Rajeev, Thank you for taking the time to leave us such a wonderful review! We at the Golden Sands Hotel & Residences are thrilled that you had a great experience at our hotel. Your feedback means a lot to us, and we will continue striving to exceed your expectations. We can't wait to welcome you back for another fantastic stay | your home in the Emirates. Sincerely, Customer Excellence Team

5.0

Excellent Stay

mohammed a.

awesome hospitality it was excellent 👍👍👍

Travel Month: May 2025 (4-Night Stay)

Room: Premier King Room

Golden Sands Hotel & Residences has replied on Mon May 12 16:47:15 IST 2025

Dear Mr. Mohammed, Thank you for choosing Golden Sands Hotel & Residences and thank you for giving us a positive rating. It is a pleasure to know that you liked the staff hospitality. We are sure our entire hotel team members enjoyed catering to your needs as much as you enjoyed your stay with us. We look forward to welcoming you back at your home in the Emirates. All the best, Customer Excellence Team

2.0

Poor Stay

sajad m.

Bad

Travel Month: Feb 2025

Room: Superior Twin

Golden Sands Hotel & Residences has replied on Sun Mar 23 11:18:48 IST 2025

Dear Mr. Sajad, Thank you for your review and for choosing our hotel. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for

4.0

Good Stay

maqsood s. loyalty-icon

business

The property location is good near to the sahar shopping center and close to the restaurant, also the breakfast is good.

Travel Month: Dec 2024

Room: Premier King Room

Golden Sands Hotel & Residences has replied on Thu Dec 26 21:08:03 IST 2024

Dear Valued Guest, Thank you for always staying with us. We appreciate you taking the time to tell us about your stay. Rest assured that your kind praise of words will be shared with the entire team. We look forward to welcoming you again at Golden Sands Hotel & Residences, your home in the Emirates. All the best, Mohamed Gamal Front Office Manager

5.0

Excellent Stay

prateek d. loyalty-icon

The property is very comfortable jab apartments are spacious all the facilities are very good

Travel Month: Sep 2024 (6-Night Stay)

Room: Two Bedroom Apartment Exclusive

Golden Sands Hotel & Residences has replied on Sun Oct 06 11:49:16 IST 2024

Dear Mr. Prateek , Thank you for your glowing review! We are thrilled that you had a wonderful stay with us at the Golden Sands Hotel & Residences. Your kind words about our team members mean the world to us. We take great pride in delivering exceptional service, and we will make sure to share your compliments with our team. We look forward to welcoming you back for another fantastic experience. Sincerely, Mohamed Gamal Assistant Front Office Manager

5.0

Excellent Stay

jaideep r.family

Fantastic location, right opposite sahar centre. The facilities and quality of service was excellent.

Travel Month: Sep 2024 (4-Night Stay)

Room: Two Bedroom Apartment Exclusive

Golden Sands Hotel & Residences has replied on Fri Sep 27 20:09:29 IST 2024

Dear Valued Guest, Thank you for choosing the Golden Sands Hotel & Residences and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel & Residences, your home in the Emirates All the best, Mohamed Gamal Assistant Front Office Manager

5.0

Great experience

yousra e.solo

My experience was great! Very nice room, spacious, and with new furniture. The location is near everything I needed. The food is yummy! I kept ordering the daily dish. Overall, a very high quality hotel with a reasonable price. My only comment is that some of the staff were friendly, others were just “ok”. Sometimes I felt the room service didn’t pay much attention to cleaning the room, but these were very minor issues. I would definitely recommend the hotel for anyone staying in Sharjah! I stayed for 5 days, 6 nights and didn’t want to leave 👌👌😅

Travel Month: Sep 2024

Room: Deluxe Room Exclusive

Golden Sands Hotel & Residences has replied on Wed Sep 18 11:52:48 IST 2024

Dear Valued Guest, We are truly delighted to receive your wonderful review of Golden Sands Hotel & Residences. Knowing you had an excellent stay is a pleasure to read. It is very encouraging for us when our Guest takes the time to express thankfulness for our efforts rest assured that your kind words of praise will be shared with the team. We are looking forward to welcoming you back here at Golden Sands Hotel & Residences, your home in the Emirates. All the best, Mohamed Gamal Assistant Front Office Manager

4.0

Location is very good

gurvinder k. loyalty-icon

couple

Very good clean and nit and location also very good food i nave r try staff also good but i call reception they nave r lesson

Travel Month: Aug 2024

Room: Deluxe Room Exclusive

Golden Sands Hotel & Residences has replied on Sun Aug 11 14:14:31 IST 2024

Dear Mr.Gurvinder, Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience at the Golden Sands Hotel & Residences. Your compliments about our service are greatly appreciated. We take pride in delivering exceptional service to our guests, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back for another remarkable stay. Sincerely, Mohamed Gamal Assistant Front Office Manager

5.0

Excellent stay

gaurav k.solo

Nice room and very good service. Staff behavior is very friendly. If i travel again in dubai definitely i will stay here again

Travel Month: Jul 2024

Room: Deluxe Room Exclusive

Golden Sands Hotel & Residences has replied on Fri Jul 12 11:47:23 IST 2024

5.0

Highly recommended

mae a.family

The place is clean and well maintained. Staffs are friendly and nice. The room is so elegant and so spacious

Travel Month: Jun 2024

Room: Deluxe Room

Golden Sands Hotel & Residences has replied on Fri Jun 21 11:55:30 IST 2024

Dear Valued Guest, Thank you for your amazing review and for recognizing our Team! We are delighted that you enjoyed your stay at the Golden Sands Hotel & Residences and that our team provided you with excellent service. Your compliments will be shared with everyone, as it will undoubtedly motivate them to continue delivering exceptional experiences. We appreciate your feedback and look forward to your next visit. Sincerely, Elmahdi Legdoudi Rooms Division Manager

5.0

Excellent Stay

prateek d. loyalty-icon

business

Comfortable, welcoming staff, clean rooms, spacious apartments, central location excellent service.

Travel Month: May 2024 (5-Night Stay)

Room: Two Bedroom Apartment Exclusive

Golden Sands Hotel & Residences has replied on Wed Jun 19 11:54:28 IST 2024

Dear Prateek, Thank you for choosing the Golden Sands Hotel & Residences and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel & Residences, your home in the Emirates All the best, Elmahdi Legdoudi Rooms Division Manager