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About Property
Live in luxury at Grand Hyatt New York featuring a fitness centre, luxurious rooms, and spectacular cityscape views. More
Property Highlights
Location & SurroundingsRoom, 1 King Bed
Fits 2 Adults
Per Night:
Midtown Manhattan
1.3 km drive to Times Square
Change Dates and Guest(s)
Check-in: 4 PM | Check-out: 11 AM
Location rated 4.4 by guests
Important information
Please check detailed rules while reviewing your booking
FEE
SGD 92,23,37,20,36,85,47,76,000










4583 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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The property boasts a fantastic location, making it super easy to explore nearby attractions and the subway. Rooms are generally spacious and clean, with warm and helpful staff making the experience pleasant. However, a few guests mentioned issues with amenities like shower gel and water bottles, and some staff were seen as unresponsive or rude. The check-in process is smooth, but parking and service concerns were also highlighted by several users.
good stay
The Hyatt New York offers comfort, modern design, and convenience right in the heart of the city. Rooms are spacious, clean, and thoughtfully equipped, with stunning skyline views. The staff is warm and attentive, making every stay feel effortlessly smooth and memorable.
Room: Room, 2 Double Beds, City View
Excellent Stay
The location was central. The room was very comfortable. Will definitely stay again
Room: Deluxe Room, 1 King Bed
Average Stay
Location was fantastic, food nothing offered,amenities were below average given Hyatt Standard,services were poor.all employees glued to there PCs like office staff
Room: Room, 2 Double Beds
Hotel Stay Review
Hotel is at good location but not well maintained. Rooms are small and bathroom is very very small.
Room: Room, 1 King Bed, Accessible (Shower)
Good Stay
Great loaction and proximity to the best of places in New York.Right at the Grand Central Train Station
Room: Room, 2 Double Beds
Comfortable sta
location is awesome, room size is above average, rooms are Quiet and I got very good sleep without any disturbance. overall a comfortable stay.
Room: Room, 1 Queen Bed
Poor Stay
the staff sounded rude on couple of occasions. location was good. amenities was fine. Services were bad due to staff attitude.
Room: Room, 1 King Bed
Poor Stay
Dear Make MyTrip Team, Our recent stay at the Hyatt Grand was disappointing overall. While the location was satisfactory, several aspects fell short of expectations. The check-in process was delayed, resulting in an extended wait in the lobby. Furthermore, the bathroom was poorly maintained with a broken shower pipe, causing significant inconvenience and a delayed start to our day after 3.00 to 5.00pm. During our visit, we explored Times Square, the Financial District on foot, and took a ferry between NY and NJ. Unfortunately, we struggled to find nearby Indian dining options and relied mostly on fast-food restaurants in Times Square. In conclusion, the level of service did not meet the standards expected of a 4-star hotel establishment. Basic amenities such as water, a kettle for tea, and a laundry bag were notably absent from our room. We kindly request a review of our experience with the Hyatt Grand team and seek a 50% refund to address the issues encountered. Thank you for your attention to this matter. Best regards, SANJAY KUMAR
Room: Room, 2 Double Beds
short 2 day stay
Overall a good place to stay in a very convenient location , friendly staff. Accessible via subway as the hotel is situated right next to it
Room: Room, 1 Queen Bed
Poor Stay
The hotel was not well maintained, it seemed like a hostel instead of a 5 star hotel. No water, no service, poor hotel
Room: Room, 1 Queen Bed
Good Stay
We had gone for the first time to New York and wanted to explore the city . The hotel is in the heart of the city and we could walk to many important Landmarks. It is 17 minutes walk from Times Square . The room was spacious and nice . Would highly recommend this hotel .
Room: Room, 1 Queen Bed, Accessible, Bathtub
Excellent location, worth the money
Excellent location, Awesome Lobby, Good rooms and service.. Parking is costly but overall experience is good. Recommended.
Room: Room, 2 Double Beds
excellent stay
Location 5 star. Service 5 star, value for money 4 star. Overall feeling is good. Recommend for all
Room: Room, 2 Double Beds


Excellent Stay
The hotel is situated in the heart of new york ,thus same lot on money for cab ,you can walk and visit time square, Empire state building. For shopping its surrounded by the best buy ,its next to central metro so easy to visit Brooklyn Bridge, statue of Liberty also to seven eleven memory using the metro connectivity
Room: Room, 1 Queen Bed
nice stay at Hyatt very pleasant stay
It was very comfortable Stay every thing is near by. Staff is very helpful and Supportive. Definitely come again.
Room: Room, 2 Double Beds, City View
Excellent Stay
We had a great stay at the Hyatt Grand Central NY. The location is unbelievable, the hotel room and bathroom was spacious and cleaning services were very good. They have a market at the lobby level for immediate needs and the checkin checkout services were very smooth. One area of improvement would be to provide for kettle / coffee maker / Tea bags etc in the room. This was a disadvantage
Room: Room, 1 King Bed
Excellent location and staff
Very good and spacious clean rooms, excellent location and extremely warm staff! Checkin experience was smooth and efficient.
Room: Room, 2 Double Beds, City View
Deposit Refund!!!
Wasn’t expecting 4 star hotel and I will not even get water bottle in my room. Moreover, till today April 6th 2025 I haven’t receive my deposit amount yet which I paid at the time of check in, although I checked out a day earlier than my booking but till now the amount hasn’t credited in my account.
Room: Room, 1 King Bed
Location is perfect
Pleasant stay with excellent location. Staff was courteous and helpful. I would highly recommend this hotel.
Room: Deluxe Room, 1 King Bed



Terrible Stay
They didn’t provide us the shower gel, at least a single water bottle. Also receptionist was rude.
Room: room, 1 king bed, accessible (shower)
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Excellent Stay
Suparna Menon
We had a great stay at the Hyatt Grand Central NY. The location is unbelievable, the Hyatt Grand Central New York room and bathroom was spacious and cleaning services were very good. They have a market at the lobby level for immediate needs and the checkin checkout services were very smooth. One area of improvement would be to provide for kettle / coffee maker / Tea bags etc in the room. This was a disadvantage
Excellent Stay
Ajay Tata
The Hyatt Grand Central New York is situated in the heart of new york ,thus same lot on money for cab ,you can walk and visit time square, Empire state building. For shopping its surrounded by the best buy ,its next to central metro so easy to visit Brooklyn Bridge, statue of Liberty also to seven eleven memory using the metro connectivity
Good Stay
Manish Gupta
We had gone for the first time to New York and wanted to explore the city . The Hyatt Grand Central New York is in the heart of the city and we could walk to many important Landmarks. It is 17 minutes walk from Times Square . The room was spacious and nice . Would highly recommend this Hyatt Grand Central New York .
good stay
Akshay Siroya
The Hyatt New York offers comfort, modern design, and convenience right in the heart of the city. Rooms are spacious, clean, and thoughtfully equipped, with stunning skyline views. The staff is warm and attentive, making every stay feel effortlessly smooth and memorable.
short 2 day stay
Suresh Kanagasabai
Overall a good place to stay in a very convenient location , friendly staff. Accessible via subway as the Hyatt Grand Central New York is situated right next to it
Location is perfect
puneet puri
Pleasant stay with excellent location. Staff was courteous and helpful. I would highly recommend this Hyatt Grand Central New York.
Comfortable sta
Tarun Gupta
location is awesome, room size is above average, rooms are Quiet and I got very good sleep without any disturbance. overall a comfortable stay.
nice stay at Hyatt very pleasant stay
Ankit Babulal Patel
It was very comfortable Stay every thing is near by. Staff is very helpful and Supportive. Definitely come again.
Excellent location, worth the money
Nitin Gupta
Excellent location, Awesome Lobby, Good rooms and service.. Parking is costly but overall experience is good. Recommended.
Excellent location and staff
Daniel Raravi
Very good and spacious clean rooms, excellent location and extremely warm staff! Checkin experience was smooth and efficient.
Good Stay
Mohit Mehani
Great loaction and proximity to the best of places in New York.Right at the Grand Central Train Station
excellent stay
Vinay Kumar
Location 5 star. Service 5 star, value for money 4 star. Overall feeling is good. Recommend for all
Excellent Stay
Vijay Ratnani
The location was central. The room was very comfortable. Will definitely stay again
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