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About Property
Located a few miles from Venice Beach, Four Points enjoys close proximity to the Sheraton Los Angeles International Airport and is the perfect hotel for business travellers.
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LAX Airport
2.5 km drive to Los Angeles International Airport
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Check-in: 4 PM | Check-out: 11 AM
Location rated 3.4 by guests
What guests said
Guests appreciated the property's convenient location, noting its proximity to the airport and local attractions. However, concerns were raised about the distance to downtown and the higher parking fees. Overall, the location was seen as a strong point, with easy access to various services.
Property Rules at Four Points by Sheraton Los Angeles International Airport
7251 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a convenient location near the airport with helpful shuttle services and good local sightseeing information. Guests appreciated the spacious and clean rooms, as well as the courteous staff. However, some concerns include the property showing signs of age, with old furnishings and bathrooms needing updates. Additionally, there have been multiple complaints about unexpected charges and the lack of complimentary breakfast, leaving a mixed impression on the overall experience.
Terrible Stay
they took a 350 USD security deposit which is a huge amount and didn't even provide and proof of refund initiation to me, I am still waiting for the refund after 3 days, I mailed them and they still didn't respond.
Room: Traditional Room, 1 King Bed
Good hotel in lax area
Stay was good but a bit old property, expected better by four point by sheraton, not matched my expectation of the brand
Room: Deluxe Room, 2 Queen Beds
Terrible Stay
They charged more than what was initially informed. They deducted money from credit card multiple times, charged double and then reversed some amount. However the final cost was higher than initial rate offered while booking.
Room: Traditional, Guest room, 2 Queen, City view
Average Stay
It was ok stay the the property is very old and the lobby is also very old with old furniture in it bathroom also seems to be very old. The walls are not painted correctly. Very very old. Furniture is hard to see that i was staying in a four point sheraton, thank you.
Room: Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Bad room view and rude staff
Room window was facing a walking corridor where anyone can walk, so one has to close the window. Lights in the room were very low and as we cannot open the window it made it more dark. Long que always at the desk for asking single issue. Staff showed no interest in changing the room rooms are very old. 50 dollar for parking horrible stay, don't stay in this hotel.
Room: Room, 2 Double Beds, Non Smoking
Poor Stay
Location : not good room : okay parking charges : 50 dollars per day
Room: Room, 2 Double Beds, Non Smoking
Average Stay
Hotel is at descent location close to airport but unfortunately the service and quality of room is at par
Room: Room, 2 Double Beds, Non Smoking
About room
Bathrooms are in bed shape. Water block in wash basin. Bathroom size is smaller but rooms size is good enough.
Room: Room, 2 Queen Beds, Non Smoking
Nice rooms and a good location
I was there for less than a day but the stay was pleasant. The staff was courteous and helped me with all the queries that i had. The only negative point for me was there was no complimentary breakfast.
Room: Guest Room, 1 King
Good
Everything was fine good experience
Room: Deluxe Room, 1 King Bed, Non Smoking
Good stay
Nice food and service offered by hotel. Although property is little old-fashioned but it was clean and maintained.
Room: Standard Room, 1 King Bed
Amazing hotel for living for a week or so
Very good amenities, I didn't use the restaurant or the pool but the room was spacious and clean. That was my main requirement
Room: DOUBLE RUN OF HOUSE
Excellent Stay
The rooms were good and neat. The concierge personnel's were excellent. I felt so safe and almost like home. They guided me like a family. The breakfast spread wasn't so good. But everything else was great. Drinks and food at the bar was great.
Room: Standard Room, 1 King Bed
Good Stay
Good place. Nicely placed, well and recommended.
Room: DOUBLE RUN OF HOUSE
Value for money
Close to airport. Airport shuttle service is good. Travelling from airport are to downtown or Beverly is very far. There are Tours available from the hotel for the city that may be used. Check in time is 3 pm
Room: Deluxe room, 1 king bed
Good Stay
It was at a good location, equally distant from Disneyland and universal studios, with good breakfast, cafe and good hospitality, nice spacious room, service was just awesome, parking is a bit costly, but overall a nice experience and would recommend every one to stay.
Room: Traditional room, 1 king bed
Good Stay
Location close to airport and facilities. Information on local sightseeing attractions was provided which was helpful. Guest services is very useful, it helped me store my luggage before the check in was due.
Room: Traditional room, 2 queen beds
Good Stay
The most important point is the location of this hotel which is very close to the LAX. There is a regular shuttle service to pick u up from the airport. The food is good but the restaurant Brewster is overpriced. The ambiance is quiet and calm.
Room: Traditional room, 1 king bed
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Downtown
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Los Angeles
Good Stay
Sebastian Ponnore
The most important point is the location of this Four Points by Sheraton Los Angeles International Airport which is very close to the LAX. There is a regular shuttle service to pick u up from the airport. The food is good but the restaurant Brewster is overpriced. The ambiance is quiet and calm.
Good Stay
Ketan Garg
It was at a good location, equally distant from Disneyland and universal studios, with good breakfast, cafe and good hospitality, nice spacious room, service was just awesome, parking is a bit costly, but overall a nice experience and would recommend every one to stay.
Value for money
Ashish Mahajan
Close to airport. Airport shuttle service is good. Travelling from airport are to downtown or Beverly is very far. There are Tours available from the Four Points by Sheraton Los Angeles International Airport for the city that may be used. Check in time is 3 pm
Excellent Stay
Janet Serrao Agarwal
The rooms were good and neat. The concierge personnel's were excellent. I felt so safe and almost like home. They guided me like a family. The breakfast spread wasn't so good. But everything else was great. Drinks and food at the bar was great.
Nice rooms and a good location
Vibhore Bhargava
I was there for less than a day but the stay was pleasant. The staff was courteous and helped me with all the queries that i had. The only negative point for me was there was no complimentary breakfast.
Good hotel in lax area
Vamshi Krishna Maddipati
Stay was good but a bit old property, expected better by four point by sheraton, not matched my expectation of the brand
Good Stay
Deepak Budhrani
Good place. Nicely placed, well and recommended.
Good stay
Sandeep Kaushik
Nice food and service offered by Four Points by Sheraton Los Angeles International Airport. Although property is little old-fashioned but it was clean and maintained.
Good
Venkata Siva Prasad Kallisetty
Everything was fine good experience
Good Stay
Amit Jain
Location close to airport and facilities. Information on local sightseeing attractions was provided which was helpful. Guest services is very useful, it helped me store my luggage before the check in was due.
Amazing hotel for living for a week or so
Shreyas Gandhe
Very good amenities, I didn't use the restaurant or the pool but the room was spacious and clean. That was my main requirement
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