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Mercure Almaty City Center

01234
+225 property photos
Mercure Almaty City Center
room photos
Room
+8 guest photos
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About Property

Discover lavish experiences at this property which has chic rooms, multiple restaurants, a gym, a spa and a Jacuzzi. More

  • Property HighlightsProperty Highlights
  • How to Reach the PropertyHow to Reach the Property

Amenities

Standard Double Room

Fits 2 Adults

  • Book with Zero Payment
    Book with Zero Payment
  • Cancellation Icon
    Free Cancellation before ‪15 Dec 02:59 PM‬
    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec02:59 PM
    17 Dec02:59 PM
    Check-in

Per Night:

SGD 183
+ SGD 22 taxes & fees
4.2
Very Good(93 RATINGS)
Almaly District

Almaly District

1.8 km drive to Almaty City Centre

Mercure Almaty City Center

Discover lavish experiences at this property which has chic rooms, multiple restaurants, a gym, a spa and a Jacuzzi.

About Accor Group

  • Operates 5300+ properties in 110 countries, including France & Australia.
  • Offers award-winning accommodations across all budget categories.
  • Manages a portfolio of 55 brands including Novotel, Pullman, Sofitel & more.

Property Highlights

The property houses multiple dining options and a lobby bar to try out well-crafted treats and drinks. There is a modern fitness centre available at the property that is ideal for exercising and trying out new fitness routines.The property features a spa that is perfect for enjoying a calming experience with rejuvenating treatments. There is a sauna room, a Jacuzzi/whirlpool bath and a Turkish steam bath available to prioritise your wellness.The property has 5 leading-edge meeting rooms where you can have professional conversations with your co-workers and clients. There is a self-service business centre available where you can connect your devices and stay in touch with your office colleagues.The property boasts a children's library where your little ones can read your favourite books. Other amenities provided at the property include car parking, Wi-Fi, shuttle service, room service, multilingual staff, a reception, luggage storage and a concierge.

How to Reach the Property

  • Almaty International Airport is 13.6 km away from the property.
  • Alma Ata 2 Train Station is 1.1 km away from the property.
  • Panfilov St Bus Stop is 650 m away from the property.
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Change Dates and Guest(s)

Check-in: 3 PM | Check-out: 12 PM

Check-in date
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Rooms, Guests

3 Room Types

  • Free Cancellation
  • Breakfast Included
  • Free Cancellation Zero Payment Now

    In times of uncertainty, flexibility matters,

    Opt for a free cancellation rate.

Standard Double Room

  • 323 sq.ft (30 sq.mt)323 sq.ft (30 sq.mt)
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • 1 Bathroom1 Bathroom
  • Heater
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 02:59 PM‬
    Free Cancellation before ‪15 Dec 02:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec02:59 PM
    17 Dec02:59 PM
    Check-in

More Details

SGD 183

+SGD 22 taxes & fees Per Night

Book Now

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 02:59 PM‬
    Free Cancellation before ‪15 Dec 02:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec02:59 PM
    17 Dec02:59 PM
    Check-in

More Details

SGD 236

+SGD 28 taxes & fees Per Night

Book Now

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Standard Twin Room

  • 323 sq.ft (30 sq.mt)323 sq.ft (30 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 2 Twin bed(s)Bedroom 1 - 2 Twin bed(s)
  • 1 Bathroom1 Bathroom
  • Heater
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 02:59 PM‬
    Free Cancellation before ‪15 Dec 02:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec02:59 PM
    17 Dec02:59 PM
    Check-in

More Details

SGD 183

+SGD 22 taxes & fees Per Night

Book Now

Login Now and get this for SGD182 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
    • Free Cancellation before ‪15 Dec 02:59 PM‬
    Free Cancellation before ‪15 Dec 02:59 PM‬

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    10 Dec
    15 Dec02:59 PM
    17 Dec02:59 PM
    Check-in

More Details

SGD 236

+SGD 28 taxes & fees Per Night

Book Now

Login Now and get this for SGD234 or less

Standard Room, 1 Double Bed

  • 323 sq.ft (30 sq.mt)323 sq.ft (30 sq.mt)
  • FullBedFullBed
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board
  • Wi-Fi
  • Room Service

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Best rate DSB2C
    Best rate DSB2C  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec10:59 PM
    17 Dec10:59 AM
    Check-in

More Details

SGD 200

+SGD 24 taxes & fees Per Night

Book Now

Login Now and get this for SGD198 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Flexible rate BB DSB2C
    Flexible rate BB DSB2C  
    • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    11 Dec
    16 Dec10:59 PM
    17 Dec10:59 AM
    Check-in

More Details

SGD 234

+SGD 28 taxes & fees Per Night

Book Now

Login Now and get this for SGD232 or less

Mercure Almaty City Center Location

location iconLocation rated 3.0 by guests

Property Rules at Mercure Almaty City Center

Check-in: 3 PM Check-out: 12 PM
  • Cribs and Extra beds
  • Breakfast Charges

Mercure Almaty City Center Photos by Guests

User Rating & Reviews

  • everyone
  • couple
  • business
  • family
4.2
Very Good

93 Ratings

Last 10 Customer Ratings (Latest First)

  • 5
  • 3
  • 3
  • 4
  • 4
  • 4
  • 1
  • 5
  • 4
  • 5
3.0

Average Stay

girish a.

Propert was good and centrally located but staff was not polite and non cooperative. Swimming pool was not available.

Travel Month: Jul 2025 (4-Night Stay)

Room: Standard Double Room

1.0

Terrible Stay

shilpi s.family

It was pathetic. Staff was rude! No support, no help. I was there to celebrate my daughter’s 18th birthday. It’s a hotel’s basic courtesy to wish the guest... forget about the cake/ pastry - they didn’t even wish her. GM didn’t have the courtesy to reply to my email complain. Do not stay there ever. Breakfast was horrible. Spa area was without staff ... everything was horrible

Travel Month: Mar 2025

Room: Standard Double Room

  • user photos
  • user photos
  • user photos
4.0

Great location, great breakfast

siddhartha b.couple

Decent room, decent service, great breakfast spread, excellent location! very close to arbat street, and the new year celebration at astana square was also walking distance from the place. Malls such as mega park also located close to the hotel.

Travel Month: Dec 2024

Room: Standard Double Room

  • user photos
  • user photos
  • user photos
  • user photos
  • user photos
4.0

Great location, good infrastructure but cleaning manager is rude

varun v.loyalty-iconbusiness

Mercure hotel was an amazing stay. The location and staff was very helpful. Only one hiccup occurred during our stay. The house keeping manager was quite rude. She got in an argument with the guest. She claimed that she don't know english but went ahead asking the guest that" are you smoking. I asked her who are you and do you see a cig in my hand? i took this matter with the hotel manager. He apologized for her behavior but that house keeping manager did not apologize properly.

Travel Month: Dec 2023

Room: Standard Twin Room

4.0

Good Stay

vinayak s.loyalty-icon

Our stay at mercure hotel was great and the hotel is very nice with great rooms. However one lady who claimed to be the head of housekeeping was extremely rude and misbehaved with us for which she didn't apologize but the hotel apologised on her behalf

Travel Month: Dec 2023

Room: Standard Twin Room

  • user photos
3.0

Average Stay

sunil b.loyalty-iconcouple

3rd night no house keeping don by staff asking 2/3 times

Travel Month: May 2023 (3-Night Stay)

Room: Standard Room, 2 Twin Beds

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Nauryzbayskiy Rayon

Planning to Book Mercure Almaty City Center ? Get inspired by Popular Reviews

Great location, good infrastructure but cleaning manager is rude

VARUN VARUN

4

Mercure Mercure Almaty City Center was an amazing stay. The location and staff was very helpful. Only one hiccup occurred during our stay. The house keeping manager was quite rude. She got in an argument with the guest. She claimed that she don't know english but went ahead asking the guest that" are you smoking. I asked her who are you and do you see a cig in my hand? i took this matter with the Mercure Almaty City Center manager. He apologized for her behavior but that house keeping manager did not apologize properly.

Good Stay

Vinayak Suri

4

Our stay at mercure Mercure Almaty City Center was great and the Mercure Almaty City Center is very nice with great rooms. However one lady who claimed to be the head of housekeeping was extremely rude and misbehaved with us for which she didn't apologize but the Mercure Almaty City Center apologised on her behalf

Great location, great breakfast

Siddhartha Banerjee

4

Decent room, decent service, great breakfast spread, excellent location! very close to arbat street, and the new year celebration at astana square was also walking distance from the place. Malls such as mega park also located close to the Mercure Almaty City Center.

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Global Presence

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