Hotels in Hanoi of Same Star Category
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hai Ba Trung
Hanoi
Hoan Kiem (Old Quarter)
Hanoi
Tay Ho (Westlake)
Tay Ho (Westlake)
Ba Dinh
Hanoi
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About Property
Start your journey of self-care at this property which offers restaurant, a rooftop bar, a spa and top-notch services. More
Junior Twin Room City View
Fits 2 Adults
Per Night:
Hoan Kiem (Old Quarter)
1.6 km drive to Hanoi Train Street
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Cancellation Policy
Free Cancellation till 26 Oct, 12:59 AM
No refund if cancelled after 26 Oct, 1:00 AM
Cancellation Policy
Free Cancellation till 26 Oct, 1:59 PM
No refund if cancelled after 26 Oct, 2:00 PM
Location rated 4.3 by guests
What guests said
Guests rave about the property's prime location in the heart of Hanoi, surrounded by eateries, pubs, and attractions. The central setting allows easy exploration on foot, enhancing the overall experience. Many highlight its convenience and vibrant atmosphere, making it an ideal base for enjoying local culture and nightlife. Overall, the location received high praise for its accessibility and the lively neighborhood.
Property Rules at Matilda Boutique Hotel And Spa Hanoi
339 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is right in the bustling heart of Hanoi, making it super convenient for food, drinks, and exploring the vibrant culture. Guests praised the helpful and friendly staff, always ready to assist, and enjoyed the spacious VIP rooms with a touch of French colonial charm. While food options, especially for vegetarians, could use some variety, overall experiences have been positive with clean rooms and a lively atmosphere. Perfect for those who love being in the mix!
Average Stay
Location was good but morning breakfast was not that great everyday it was same buffet most things were pork, there were few options only for those who eat only chicken.
Room: Junior Double Room, City View
Extremely Disappointing Stay – Not Recommended
I had one of the worst hotel experiences at Matilda Hotel & Spa in the Old Quarter, Hanoi. Although I was given an early check-in, the room was in terrible condition – it did not feel clean at all and was far below expectations. The service was almost non-existent. No room cleaning was done throughout my stay. Anytime I needed anything, I had to call the reception 3–5 times before getting a response. The staff seemed uninterested and unhelpful. For Indian travelers – or anyone with dietary preferences – the food is a complete letdown. The options were poor in quality and taste; I wouldn’t recommend relying on their food service at all. The only positive was the location – it’s conveniently next to Beer Street, making it easy to explore the nightlife. But that alone doesn’t make up for how bad the rest of the experience was. Bottom line: Don’t book this property – you’ll regret it. There are far better options in Hanoi at similar prices.
Room: Executive Double Room
Average Stay
Room and location was good but the breakfast had very limited vegetarians options available and staff is did not even refill when asked
Room: Matilda VIP with Balcony
Excellent Stay
This is the best hotel if you are planning to stay in Old quarter. The market outside is vibrant, train street is just 10mins walk and you will love the vibe and aesthetic of the rooms
Room: Executive Double Room
Terrible Stay
It is fake 4 star hotel, Rooms smells like you are staying in spa room. No hospitality. Air conditioner not working, rooms are untidy and need maintenance. Staff is extremely rude. No room service is available, not even a clock boy to pick up luggage. Do not go to this hotel or book it. Worst experience.0 Zero start
Room: Classic Double Room
Good Hotel, But Kitchen Staff Needs Improvement
The hotel is in a great location with excellent service and friendly staff. However, the kitchen in-charge was somewhat rude and disappointing
Room: Junior Double Room, City View
Good Hotel, But Kitchen Staff Needs Improvement
The hotel is in a great location with excellent service and friendly staff. However, the kitchen in-charge was somewhat rude and disappointing.
Room: Junior Double Room, City View
Excellent Stay
The location was fabulous. Every thing was accessible. The staff was helpful and polite. Easy to find. Spa was lovely. The room was spacious and comfortable The location was fabulous. Every thing was accessible. The staff was helpful and polite. Easy to find. Spa was lovely. The room was spacious and comfortable.
Room: Executive Double Room
Average Stay
The staff is very rude at the hotel if u come early be ready to pay for early check in this is a 2.5 star hotel not 4 star remember that do jot trust mmt for this as well as tbe staff is so limted that u have to pick your own luggage to the room and also while check out do the same as they do have staff and uprontly tell u to do the same lacation wise it eas in the heart of old quater as well as room was o The staff is very rude at the hotel if u come early be ready to pay for early check in this is a 2.5 star hotel not 4 star remember that do jot trust mmt for this as well as tbe staff is so limted that u have to pick your own luggage to the room and also while check out do the same as they do have staff and uprontly tell u to do the same lacation wise it eas in the heart of old quater as well as room was ok
Room: Matilda VIP Balcony|Superior room
Helpful staff and great location
It was one of the amazing experience as amazing staff. Great service and good communication .Location was best with clean spacious room.
Room: Executive Double Room
Best in hano
I recommend to book this property as hospitality is good with good test of breakfast. supportive hotel staff.Location of hotel is best one.
Room: Classic Double Room
Terrible Stay
pathetic stay...we are 2 families as we booked separate room for our kids and we reached hotel at 11 a.m . and they don't give us even one room for kids and they rooms available.show attitude and ego. they don't have bell boy. and their manager told my kids to finish all good as they have limited food. poor and pathetic stay. 1 star pathetic stay...we are 2 families as we booked separate room for our kids and we reached hotel at 11 a.m . and they don't give us even one room for kids and they rooms available.show attitude and ego. they don't have bell boy. and their manager told my kids to finish all good as they have limited food. poor and pathetic stay. 1 star ⭐
Room: Executive Double Room
Good Stay
This hotel is in central location close to tourist facilities. Indians prefer to stay. Good Indian food near by. Staff is also good.
Room: Executive Double Room
Excellent Stay
the hotel staff was so amazing and so soft spoken persons. we checked at 3'o clock in the night but they make sure we have eaten something and gives us some food to eat before we checked in our room. Then on small request they changed our room next day and gives us a bigger and beautiful room even though we payed for the standard room. I will definitely recommend this hotel to everyone.
Room: Classic Double Room
Supportive Staff
Staff was very nice, supportive and cooperative. They helped us with Vegetarian breakfast menu also.
Room: Junior Twin Room, City View
Comfortable and Budget friendly
Perfect Location, Good Staff Guided us with the locations in a Structured manner Food was decent..
Room: Classic Double Room
Average Stay
Location was good, staff was not willing to provide room (early checkin) even after having rooms available, vegetarian option for breakfast not at all worthy as only fruits you can have
Room: Executive Double Room
Excellent Stay
It was a great stay at matilda! staff was friendly and hotel rooms are comfortable. Recommended!
Room: Matilda VIP with Balcony
Excellent Stay
Location is very happening, service of the hotel is great. Food can be better especially for indians there are very less choices at the hotel.
Room: Matilda VIP with Balcony
Poor Stay
The room allocated was not as per room selected in the booking. The room mentioned city view but there was no view from the room. Breakfast did not have any option for vegan people, cleaning service was not upto the mark, truly disappointed with the service.
Room: Junior Double Room, City View
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hai Ba Trung
Hanoi
Hoan Kiem (Old Quarter)
Hanoi
Tay Ho (Westlake)
Tay Ho (Westlake)
Ba Dinh
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hai Ba Trung
Hai Ba Trung
Ba Dinh
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hanoi
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hanoi
Tay Ho (Westlake)
Tay Ho (Westlake)
Excellent Stay
Rahul Aswal
the Matilda Boutique Hotel And Spa Hanoi staff was so amazing and so soft spoken persons. we checked at 3'o clock in the night but they make sure we have eaten something and gives us some food to eat before we checked in our room. Then on small request they changed our room next day and gives us a bigger and beautiful room even though we payed for the standard room. I will definitely recommend this Matilda Boutique Hotel And Spa Hanoi to everyone.
Excellent Stay
Sharif Zandani
The location was fabulous. Every thing was accessible. The staff was helpful and polite. Easy to find. Spa was lovely. The room was spacious and comfortable The location was fabulous. Every thing was accessible. The staff was helpful and polite. Easy to find. Spa was lovely. The room was spacious and comfortable.
Excellent Stay
Abdullah Saud
This is the best Matilda Boutique Hotel And Spa Hanoi if you are planning to stay in Old quarter. The market outside is vibrant, train street is just 10mins walk and you will love the vibe and aesthetic of the rooms
Best in hano
Kuldeep Chiraniya
I recommend to book this property as hospitality is good with good test of breakfast. supportive Matilda Boutique Hotel And Spa Hanoi staff.Location of Matilda Boutique Hotel And Spa Hanoi is best one.
Good Hotel, But Kitchen Staff Needs Improvement
Nikhila Pulluri
The Matilda Boutique Hotel And Spa Hanoi is in a great location with excellent service and friendly staff. However, the kitchen in-charge was somewhat rude and disappointing
Good Stay
Mahesh Chandra Joshi
This Matilda Boutique Hotel And Spa Hanoi is in central location close to tourist facilities. Indians prefer to stay. Good Indian food near by. Staff is also good.
Good Hotel, But Kitchen Staff Needs Improvement
Nikhila Pulluri
The Matilda Boutique Hotel And Spa Hanoi is in a great location with excellent service and friendly staff. However, the kitchen in-charge was somewhat rude and disappointing.
Excellent Stay
Raveena Punjabi
It was a great stay at matilda! staff was friendly and Matilda Boutique Hotel And Spa Hanoi rooms are comfortable. Recommended!
Comfortable and Budget friendly
Pritesh Desai
Perfect Location, Good Staff Guided us with the locations in a Structured manner Food was decent..
Supportive Staff
Pragati Agarwal
Staff was very nice, supportive and cooperative. They helped us with Vegetarian breakfast menu also.
Helpful staff and great location
Preeti Gurung
It was one of the amazing experience as amazing staff. Great service and good communication .Location was best with clean spacious room.
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)