Hotels in Shanghai of Same Star Category
Pudong
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Downtown Shanghai
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About Property
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, includi ...Read moreAdd dates to check availability
Xuhui
4 km drive to Shanghai City Centre
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Property Rules at Hengshan Garden Hotel
493 Ratings

Review Summary
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Guests appreciate the property for its excellent location, making it easy to explore the vibrant Xuhui area with parks, shops, and cafes nearby. The friendly and helpful staff receive positive mentions, enhancing the overall experience. Visitors also enjoy the beautiful gardens, comfortable rooms, and good breakfast options. While some facilities feel a bit older, the property still offers a pleasant stay with reliable service.
My review.
Hotel is conveniently located. There are 2 metro stations nearby. Bell desk boys speak English while reception staff keeps themselves busy doing something? We reached hotel around 11:30 pm and no one came to collect our baggage despite requesting had to carry that till the reception. Some guys in coat pant keep on moving in the lobby area but if one calls they just turn their face and do not respond, which is a strange thing. There is a limited choice for vegetarian but food quality is good. I do not know from where they call a taxi which charged me 240 you a for drop to Airport while they said it should be 200. When I took a cab from the Airport to the hotel the bill was 216. This is strange and could not do anything as the driver did not know English. Their swimming pool facility is useless as it is suffocating and not at all relaxing. They must realize that guests are there to enjoy not for training and swimming championship.
Room: Deluxe Room
Regal International review
Vegetarian food or breakfast is not available. The ambience and the staff is courteous.
Room: Premier Room
Memorable stay.
I find this hotel one of the best place to stay in Shanghai. Location is peaceful and away from madding crowd of City centre or Nanjing road. In spite of this it is quite happening and entertaining area. Moreover hotel itself offers many leisure options. Among them I am quite impressed with indoor tennis facility at 2nd floor. Staff is very polite and most of them able to communicate in English
Room: Deluxe
Average Stay
A very good property with good location and well known regional brand. Overstaffed but indifferent staff, requires lot of corrective training and inputs on service orientation. Senior management very responsive to the feedback. Hope to go back to experience better product next time.
Room: Standard
Good Stay
Very good staff behavior, excellent location and quiet area. This was my third stay here. Only issue is far from market and Nanjing Road and Bund. I stayed 3 nights this time and business facilities are good. Chinese restaurant food quality is good and appears popular. Coffee shop also good and breakfast is good spread.
Room: Deluxe
Pudong
Fengxian
Downtown Shanghai
Hongqiao Airport
Fengxian
Huangpu
Pudong
Minhang
Downtown Shanghai
Putuo
Pudong
Downtown Shanghai
Downtown Shanghai
Hongkou
Pudong
Downtown Shanghai
Hongqiao Airport
Changning
Putuo
Qingpu
Changning
Pudong
Putuo
Pudong
Downtown Shanghai
Fengxian
Xuhui
Fengxian
My review.
Abhilasha Gupta
Hotel is conveniently located. There are 2 metro stations nearby. Bell desk boys speak English while reception staff keeps themselves busy doing something? We reached Hengshan Garden Hotel around 11:30 pm and no one came to collect our baggage despite requesting had to carry that till the reception. Some guys in coat pant keep on moving in the lobby area but if one calls they just turn their face and do not respond, which is a strange thing. There is a limited choice for vegetarian but food quality is good. I do not know from where they call a taxi which charged me 240 you a for drop to Airport while they said it should be 200. When I took a cab from the Airport to the Hengshan Garden Hotel the bill was 216. This is strange and could not do anything as the driver did not know English. Their swimming pool facility is useless as it is suffocating and not at all relaxing. They must realize that guests are there to enjoy not for training and swimming championship.
Good Stay
Brahmaswarup Gilra
Very good staff behavior, excellent location and quiet area. This was my third stay here. Only issue is far from market and Nanjing Road and Bund. I stayed 3 nights this time and business facilities are good. Chinese restaurant food quality is good and appears popular. Coffee shop also good and breakfast is good spread.
Regal International review
Kiran Mohanrao Kulkarni
Vegetarian food or breakfast is not available. The ambience and the staff is courteous.
Memorable stay.
MOHD
I find this Hengshan Garden Hotel one of the best place to stay in Shanghai. Location is peaceful and away from madding crowd of City centre or Nanjing road. In spite of this it is quite happening and entertaining area. Moreover Hengshan Garden Hotel itself offers many leisure options. Among them I am quite impressed with indoor tennis facility at 2nd floor. Staff is very polite and most of them able to communicate in English
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