Hotels in Chiang Mai of Same Star Category
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About Property
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional feat ...Read moreSuperior Room
Fits 2 Adults
Per Night:
Chang Khlan
About a minute walk to Art in Paradise Chiang Mai
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12:30 PM
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Opt for a free cancellation rate.
Cancellation Policy
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Partially refundable
Cancellation Policy
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Cancellation Policy
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Cancellation Policy
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Property Rules at The Empress Hotel Chiang Mai






1008 Ratings

Review Summary
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Guests appreciate the warm welcome and thoughtful gift bags filled with snacks and drinks upon arrival. The spacious and clean rooms, along with a great breakfast buffet, are standout features. Staff members are noted for their friendliness and helpfulness, making stays feel special. The property’s beautiful surroundings, quiet ambiance, and proximity to local markets enhance the overall experience.
Excellent Stay
The stay was exceptional.. the location was amazing.. had easy access to everything.. good service as well
Room: Superior Double or Twin Room



Excellent
it exceeded all our expectations! From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The check-in process was quick and seamless, and we were promptly escorted to our room, which was absolutely stunning. The room itself was spacious, impeccably clean, and beautifully decorated. The bed was so comfortable and slept like a baby every night! we especially appreciated the little details—like the plush towels, high-quality toiletries, and the thoughtful welcome amenities. The hotel’s amenities were top-notch
Room: Superior Room



Excellent stay
The stay in Hotel Empress was excellent and we really enjoyed it. The rooms were neat, clean, spacious and tidy. The service of The staff was superb. The location of The Hotel was very convenient and easy to visit The places. The Hotel also provided us with complimentary Airport drop.
Room: Superior Room
Best Hotel
Check-in allowed even at 6 AM without any charges. A great buffet breakfast. Rooms are quite big with tub in bathroom Want to eat out, just opposite The Hotel a good garden restaurant with 80% less than the Hotel restaurant.
Room: Superior Room
Excellent Stay
Really good hospitality and better stay in Chiang Mai with great breakfast.
Room: Deluxe Room
Good value for money, very good location
Hotel staff were very nice, the hotel lobby is very impressive. Breakfast bar was good and had good verity of food. The room was clean and large. Room décor is not up to date though, same for the bathroom . The fitness center is probably not frequently used so it is not well maintained and seems neglected.
Room: DOUBLE SUPERIOR
Good for Price
It was clean and efficient staff ... Good music and live band ... Swimming pool was neat and tidy ... Elevator were fast and you don't have to wait for more than 30 seconds. Overall decent hotel for money I paid ...
Room: Superior
Average hotel and service
The hotel website advertises free WiFi. When I checked in and asked for the WiFi code they politely told me that it will cost me additional 50 bhats for 3 hour usage. When I showed them their website which states free WiFi they could not give me any satisfactory answer. I was given room 927 and later on I came to know that only certain higher floors have the free WiFi. Was very disappointed and had to use up my 4G data on the cell phone for emails etc. The website needs to clarify the situation. The room 927, the mattress was very hard and uncomfortable. I would not rate or compare this facility to any 4 star hotel in Thailand. In the bathroom the shower head which is on top of the bath tub came to my eye level only and I am an average 5 foot 10 inches tall. Difficult to take a shower when you have to bend down to get water on your head. In the morning buffet the Thai and the local food section was very good but in the western food section they had both the sausage and the ham selection dipped in warm water. Who wants to eat breakfast sausage and ham dripping in water. They should have been grilled. Their egg station and their waffle station were excellent and I had to stick to that with the bread and fruit selection. Their tour guide office was excellent and everything we wanted to do and see we managed it well and on schedule. Their wait staff was excellent and you do not expect anything less from a Thai hotel but the stay was disappointing and uncomfortable. I have had a better stay in 3 star hotels in Pattaya and Bangkok.
Room: Superior
Good Stay
Good hotel. Would definitely stay here next time and definitely recommend it to friends and relatives. Reception counter staff very polite and receptive. Room service good. Room cleanliness maintained very well.
Room: Superior room
Old City
Huai Kaeo
Chang Moi
Nimmanhemin
Old City
Chang Phueak
Pa Daet
Night Bazaar
Pa Daet
Mae Hia
Phra Sing
Nimmanhemin
Mueang Ngai
Haiya
Huai Kaeo
Mae Rim
Tha Sala
Old City
Khun Khong
Mae Jo
Old City
Haiya
Mae Na
Pa Daet
Night Bazaar
San Pa Tong
Old City
Night Bazaar
Excellent
Varadharajan Balasubramanian
it exceeded all our expectations! From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The check-in process was quick and seamless, and we were promptly escorted to our room, which was absolutely stunning. The room itself was spacious, impeccably clean, and beautifully decorated. The bed was so comfortable and slept like a baby every night! we especially appreciated the little details—like the plush towels, high-quality toiletries, and the thoughtful welcome amenities. The The Empress Hotel Chiang Mai’s amenities were top-notch
Good value for money, very good location
Dekel Bar
Hotel staff were very nice, the The Empress Hotel Chiang Mai lobby is very impressive. Breakfast bar was good and had good verity of food. The room was clean and large. Room décor is not up to date though, same for the bathroom . The fitness center is probably not frequently used so it is not well maintained and seems neglected.
Excellent stay
Binay Lama
The stay in Hotel Empress was excellent and we really enjoyed it. The rooms were neat, clean, spacious and tidy. The service of The staff was superb. The location of The Hotel was very convenient and easy to visit The places. The Hotel also provided us with complimentary Airport drop.
Excellent Stay
Rajendra Jogani
Really good hospitality and better stay in Chiang Mai with great breakfast.
Good for Price
Vinod jain
It was clean and efficient staff ... Good music and live band ... Swimming pool was neat and tidy ... Elevator were fast and you don't have to wait for more than 30 seconds. Overall decent The Empress Hotel Chiang Mai for money I paid ...
Best Hotel
Surendra Babu
Check-in allowed even at 6 AM without any charges. A great buffet breakfast. Rooms are quite big with tub in bathroom Want to eat out, just opposite The Hotel a good garden restaurant with 80% less than the Hotel restaurant.
Excellent Stay
Rohit Malkani
The stay was exceptional.. the location was amazing.. had easy access to everything.. good service as well
Good Stay
Jacob George
Good The Empress Hotel Chiang Mai. Would definitely stay here next time and definitely recommend it to friends and relatives. Reception counter staff very polite and receptive. Room service good. Room cleanliness maintained very well.
Chang Phueak
San Phranet
Chang Khlan
Night Bazaar
Night Bazaar
Chang Khlan
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Chang Moi
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