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Contemporary Retreat at Zhongshan Park



About Property
Experience a perfect getaway with an expansive outdoor pool, a fitness centre, and grand banquet halls. More
Property Highlights
Activities & Nearby AttractionsBreezy, Guest Room, 1 Queen, East Wing
Fits 2 Adults
Per Night:
Novena

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Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 14 Dec, 11:59 PM
No refund if cancelled after 14 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 14 Dec, 11:59 PM
No refund if cancelled after 14 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Cancellation Policy
Free Cancellation till 15 Dec, 11:59 PM
No refund if cancelled after 15 Dec, 11:59 PM
Location rated 4.4 by guests
What guests said
Guests praised the property for its advantageous location, with easy access to nearby attractions and a shopping mall featuring various dining options. The shuttle service to the MRT station was highly appreciated, along with the proximity to essential amenities. Many enjoyed the serene setting, making it a great base for exploring Singapore. Overall, the location contributed significantly to a memorable and enjoyable stay.
Property Rules at Aloft Singapore Novena by Marriott










211 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the modern and comfortable rooms at the property, along with the friendly and helpful staff who go out of their way to assist. The location is convenient, close to a mall with dining options and regular shuttle service to the MRT. Families enjoy the well-organized experiences and great breakfast options, including Indian cuisine. Some found the rooms a bit small.
Excellent Stay
We had a wonderful stay at Aloft Singapore Novena – the rooms were modern, comfortable, and very well-maintained. The staff was extremely courteous and helpful, making our trip smooth and enjoyable. Thanks ts excellent planning, we explored the best of Singapore – from Gardens by the Bay and Marina Bay Sands to Sentosa attractions and Universal Studios. Every experience was seamless, family-friendly, and well-organized. Truly a memorable holiday, for curating such a perfect itinerary! 🌟
Room: Breezy, Guest Room, 2 Twin, East Wing
Aloft Singapore Novena by Marriott has replied on Thu Aug 28 13:44:44 IST 2025
Dear Bhaskara Krishna Nagula, Thank you so much for sharing your wonderful review! We are thrilled to hear that you had a memorable stay with us and that you enjoyed the comfort of our modern rooms and the hospitality of our team. It is also great to know that your trip went smoothly and that you got to explore so many iconic attractions across Singapore. We hope to welcome you back for another unforgettable stay in the future! Best regards, Eric Thye Director of Front Office
Worst Hotel Experience – Feels Like a Scam
I have no idea how Aloft Novena dares to charge these prices for what they provide. The rooms are TINY not “compact” or “cozy” tiny, but claustrophobic box tiny. There’s not even space to properly open and keep luggage bags you literally have to step over them to move around. There’s no air-conditioning in the corridors, so every time you step out of your room, you’re hit with a wave of heat. But the real insult? The room AC is controlled by the hotel not by guests who actually paid to stay there. They turn it off or choke the airflow at night to save on electricity. I woke up drenched in sweat at 6 am, called reception, and magically the AC was “working” again within five minutes. Translation: they were cutting it on purpose. Temperature is locked at 21°C, and if you dare to ask them to make it cooler, it becomes some ridiculous drama. This same thing happened my first night, but I let it go. Second night I complained, and suddenly I’m offered free breakfast clearly a bribe so I don’t post an honest review. Housekeeping is equally unprofessional. The moment you call for anything, they come and slam the doorbell repeatedly without even considering that a guest could be in the washroom or resting. This is cheap, shameless, and disrespectful management that treats tired paying guests like nothing more than walking wallets. My stay here was miserable from start to finish.
Room: Room, 1 King Bed, Non Smoking



Aloft Singapore Novena by Marriott
Dear Lubna Kondkari, Thank you for bringing your concerns to our attention. We regret to hear that your stay experience with us did not meet your expectations. We sincerely apologize for the discomfort you experienced during your stay with us. Rest assured, it is never our intention to compromise guest comfort. As part of our sustainability efforts, the room air conditioning is preset to 21°C to support environmentally responsible practices. However, guest comfort remains our top priority, and we are happy to adjust the temperature upon request at any time during your stay. Your feedback will be shared with our teams for review, so we can better address such concerns in the future. We also apologize for any inconvenience caused by our housekeeping team’s response. Your comments are being shared with the team to ensure better communication and guest consideration moving forward. We hope you will give us another opportunity in the future to better serve you. Sincerely, Eric Thye Director of Front Office
“excellence “
Hospitality at best. Very friendly staff neat and clean. Staff went out of their way to help. Love to come back.
Room: Room, 1 King Bed, Non Smoking
Aloft Singapore Novena by Marriott has replied on Fri Feb 07 08:18:26 IST 2025
Thank you for choosing Aloft Singapore and sharing your kind words with us. We are thrilled to hear that your stay was enjoyable and that our staff made such a positive impact on your experience. Your kind words inspire us to continue upholding our high standards of service. We look forward to welcoming you back again soon for another wonderful visit with us! Sincerely, Eric Thye Director of Front Office
Average Stay
This property is located around 1 km from novena mart station. The hotel is alongside a zhongshan mall where there are a lot of eat outs, also 7/11 super market. It also has foreign currency exchange atm. The hotel has mart drop / pickup every half an hour from morning to evening 7. 30. Talking about the hotel, i am surprised at the low quality of front office they have employed who didn't even know an atm existed next door in the mall. Front office card swipe machine is like a decade old and don't work most of the time. The food is highly expensive and not worth the money. Room service take hours to deliver a simple bottle of water. The room is extremely small.
Room: Urban Room, King with city view



Aloft Singapore Novena by Marriott has replied on Thu Jan 09 14:02:01 IST 2025
Dear Madhu Kumar Padmadas, Thank you for bringing your concerns to our attention. We are happy to hear that you found the hotel's location convenient, with easy access to nearby dining options and other amenities. Your experience matters to us, and we are sorry to hear about your challenges with the card machine, staff service and the delay in delivering the water bottle. We will look into these issues and make improvements to ensure a smoother experience for future guests. We understand your concerns and will review our offerings to ensure they are aligned with our guest expectations. We value your input and hope to have the opportunity to improve your stay experience in the future. Sincerely, Eric Thye Director of Front Office
Excellent Stay
Excellent customer service, very good rooms and staff and facilities like swimming pool and gym
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Wed Jan 08 12:12:53 IST 2025
Dear Satish Badve, Thank you for choosing Aloft Singapore and sharing your stay experience with us. We truly appreciate your recognition of the warmth and hospitality from everyone across the hotel. We are also delighted that you have enjoyed your stay with us. We look forward to welcoming you back with us again in the future. Sincerely, Eric Thye Director of Front Office
Excellent Stay
The hotel was at an apt location and the service was very quick. We had a family vacation and they made sure to give us rooms near by
Room: Breezy, Guest Room, 2 Twin, East Wing
Aloft Singapore Novena by Marriott has replied on Wed Jan 08 12:12:16 IST 2025
Dear Pinki Sharma, Thank you for choosing Aloft Singapore. We are delighted to hear your kind words of appreciation, and we are glad that you had a good stay with us. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Eric Thye Director of Front Office
Good Stay
Had a wonderful stay at aloft ! pros : located in a quite n beautiful place, novena. Every 20 min shuttle bus to mrt. Awesome breakfast. Excellent staff behavior. Room and washroom are clean. Cons: the hotel has 2 wings, around 50 m apart. The west wing has swimming pool and gym. East wing doesn't. There's no room service in either of the wings. Actually not necessary as there's a good restaurant in ground floor and the property is attached to a small mall, with mc donald's, starbucks n subway, few pubs too ! overall we had a wonderful stay !
Room: Breezy, Guest Room, 2 Twin, East Wing
Aloft Singapore Novena by Marriott has replied on Wed Dec 18 13:59:20 IST 2024
Dear DrSajid Hashim, Thank you for sharing your wonderful stay experience with us. Your review made our day and warmed our heart. We are humbled that we were able to deliver a great experience during your stay with us. We will be sure to share your compliments with our team. We will be sure to share your compliments with our team. Looking forward to welcoming you back for another delightful visit with us. Sincerely, Eric Thye Director of Front Office
Terrible Stay
1. 1. 5. My stay at double tree by hilton was very good as i had no additional issues at the property or any kind of trouble by the staff regarding my booking. But both my other stays at aloft langkawi and singapore i had so many additional charges made by the hotel additional to what extra charges were mentioned on my booking receipt and was denied the room if i did not pay
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Wed Dec 18 13:59:40 IST 2024
Dear Siddhartha Modepally, Thank you for bringing your concerns to our attention. It is regrettable to know that your recent experience fell short of expectations. We would like to clarify that our charges are strictly based on the terms and conditions outlined in the booking confirmation. As your booking was booked via a third-party travel agent, you may wish to check with them directly as any extra fees or charges would have been clearly communicated during the booking process. We hope to have another opportunity to welcome you back with us. Sincerely, Eric Thye Director of Front Office
Terrible Stay
There was no in room service which is the biggest disappointment. Breakfast was bad. The room provided had faulty switches & i had to ask for a change. So overall it was a terrible stay.
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Wed Dec 18 13:59:55 IST 2024
Dear Avinash Kk, Thank you for bringing your concerns to our attention. We truly regret that your experience was not up to our usual standards We sincerely apologize for the issues you encountered during your stay. We understand how disappointing it can be when in-room services and room conditions do not meet expectations. We will address the quality of breakfast with our team for improvement measures. We hope you will give us another opportunity to provide a better stay in the future. Sincerely, Eric Thye Director of Front Office
Good Stay
The rooms were cozy and the food was tasty. The breakfast is well spread with lot of indian options.
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Fri Nov 22 14:22:13 IST 2024
Dear Sarada Prasanna Tripathy, Thank you for sharing your kind words of appreciation with us. We are delighted to know that you have enjoyed our rooms and food offering. We look forward to welcoming you back for another visit with us if your travel brings you back to Singapore. Sincerely, Eric Thye Director of Front Office
Wonderful stay for 9 days
Enjoyed our stay. Extremely friendly staff and very neat rooms. Location is bit away from mrt. Hotel runs shuttle at regular intervals. Nice location
Room: Breezy Room, Queen



Aloft Singapore Novena by Marriott has replied on Fri Nov 22 14:22:00 IST 2024
Dear Sabitha Pandit, Thank you for taking the time to share your feedback with us. We take great pride in delivering exceptional service to our guests, and your feedback go a long way towards reaffirming our effort in delivering a great guest experience. Looking forward to welcoming you back for another visit with us. Sincerely, Eric Thye Director of Front Office
Excellent Stay
Excellent stay. There are 2 wings east and west separated by 50 meter distance. The rooms were nice and the service was fantastic. Indian breakfast is available in breakfast buffet. Close by indian restaurants and one just behind west wing. 7 by 11 next to hotel and few other stores in mall next to hotel. Definitely recommend for family vacation
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Fri Nov 22 14:21:43 IST 2024
Dear Satyabodha Maralihalli, Thank you for choosing Aloft Singapore and sharing your stay experience. It is fantastic to know that you have enjoyed your stay with us. It is always great to see our guests leave with such positive memories. Looking forward to welcoming you back for another visit with us. Sincerely, Eric Thye Director of Front Office
comfortable and cozy
Stayed at Aloft Novena for 2 nights while exploring Singapore. stay was comfortable thanks to superb bedding and linens. Breakfast was amazing with sufficient vegetarian options considering we are in singapore 😉 Aloft is next to a shopping mall which is very convenient. the only negative I'll highlight is their restaurants closes at 11pm and impossible to order food. in room dining should be 24x7 for a 4+ star hotel.
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Tue Oct 15 13:01:13 IST 2024
Dear Hitesh Kumar LNU, Thank you for choosing Aloft Singapore and sharing your stay experience with us. It is great to know that you appreciate our bedding and breakfast offering. We are also glad you found our nearby shopping mall convenient. We appreciate your feedback on the in room dining and we will certainly take your comments into consideration. We look forward to welcome you back with us if your travel brings you back to Singapore. Sincerely, Eric Thye Director of Front Office
Good stay
I stayed at aloft east tower. Breakfast was good, rooms were bit small, no safety locking facility available
Room: Breezy Room, Queen
Aloft Singapore Novena by Marriott has replied on Fri Feb 28 09:46:42 IST 2025
Dear Nagaratna Pai, Thank you for your feedback. We appreciate your feedback, and we forward to welcoming you back for another visit with us. Sincerely, Eric Thye Director of Front Office
It’s was ok trip but rooms were small
Hotel is good, but mm t team in india no support at all i called 5 times had to talk 15 minutes each or more ! after 3 days they had no records, 3rd day evening i called again now finally they said it’s not possible. It’s such an awful situation for a regular customer like me, i book a lot from mmt, i might to switch now another portal soon ! so bad customer service at mm t
Room: Breezy, Guest room, 2 Twin, East Wing



Aloft Singapore Novena by Marriott has replied on Wed Sep 18 14:20:34 IST 2024
Dear Bhuwan Pande, Thank you for choosing Aloft Singapore and sharing your stay experience with us. We are glad to know that you had a good stay with us despite the concerns mentioned. Looking forward to welcoming you back for another visit with us. Sincerely, Eric Thye Director of Front Office
Excellent Stay
Very nice hotel, comfortable stay, clean and hygenic, room size was perfect. Indian vegetarian food was available in breakfast buffet. They had a free shuttle service to nearest station. Also this hotel was near to all main tourist spots. Overall very comfortable and happy stay.
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Wed Sep 18 14:20:54 IST 2024
Dear Pragati Pandey, Thank you for sharing your wonderful stay experience with us. It is fantastic to know that you had a great time with us. We strive to provide an exceptional service for all our valued guests, and we are delighted that we made it happen for you. Looking forward to welcoming you back for another visit with us. Sincerely, Eric Thye Director of Front Office
Highly recommended for those travel-ling to singapore
Hotel location is great, food was nice and staff was friendly they also provide shuttle service. Overall a great stay
Room: Urban Room, King with city view
Aloft Singapore Novena by Marriott has replied on Wed Sep 18 14:21:08 IST 2024
Dear Shalin Mukesh Kumar Jain, Thank you for sharing your pleasant stay experience with us. We are absolutely delighted to hear your wonderful words of appreciation. Looking forward to welcoming you back for another delightful visit with us. Sincerely, Eric Thye Director of Front Office
Good hotel, great stuffs
Good hotel, good area. Nothing special. Best thing about hotel is the staff. Start from receptionist to restaurant staff very polite n helpful.
Room: Breezy, Guest room, 2 Twin, East Wing



Aloft Singapore Novena by Marriott has replied on Wed Aug 21 14:24:44 IST 2024
Dear Tenpe Gyaltsen, Thank you for sharing your kind and genuine feedback with us. It brings us immense joy to know that we were able to provide you with an excellent stay experience. We take great pride in delivering exceptional service to our guests, and your feedback serves as a wonderful source of encouragement for all of us. Looking forward to welcoming you back for another visit with us. Sincerely, Eric Thye Director of Front Office
Good place
Excellent service, awesome rooms, perfect location for work travel, family stay, group travel. For indians, there’s indian restaurant too with scrumptious preparations
Room: Breezy, Guest room, 2 Twin, East Wing
Aloft Singapore Novena by Marriott has replied on Wed Aug 14 14:34:04 IST 2024
Dear Sandeep Modak, Thank you for sharing your wonderful stay experience with us. We are delighted to hear your kind compliment. Our team is indeed committed to providing an exceptional experience for all our esteemed guests. Looking forward to welcoming you back for another fantastic visit with us. Sincerely, Eric Thye Director of Front Office
Excellent Stay
It was a wonderful stay with my family. Hotel ambience and rooms are super good. Staff is very polite and approcahble
Room: Urban Room, King with city view



Aloft Singapore Novena by Marriott has replied on Wed Aug 14 14:34:22 IST 2024
Dear Johnson Nadar, Thank you for taking the time to leave us a review. We are thrilled to know that you had a wonderful stay with us. Your kind words of appreciation go a long way towards reaffirming our effort in delivering a great guest experience. Looking forward to welcoming you back for another delightful visit with us. Sincerely, Eric Thye Director of Front Office
Marina & CBD
Queenstown
Marina & CBD
Outram
Geylang
Orchard
Near Singapore Airport
Sentosa Island
Little India
Jurong East
Bugis and Arab Street
Museum
Little India
Harbour Front
Clarke Quay
Marina & CBD
Bukit Merah
Little India
Harbour Front
Little India
Orchard
Little India
Orchard
Singapore Riverside
Sentosa Island
Marina & CBD
Sentosa Island
Orchard
Good Stay
DrSajid Hashim
Had a wonderful stay at aloft ! pros : located in a quite n beautiful place, novena. Every 20 min shuttle bus to mrt. Awesome breakfast. Excellent staff behavior. Room and washroom are clean. Cons: the Aloft Singapore Novena by Marriott has 2 wings, around 50 m apart. The west wing has swimming pool and gym. East wing doesn't. There's no room service in either of the wings. Actually not necessary as there's a good restaurant in ground floor and the property is attached to a small mall, with mc donald's, starbucks n subway, few pubs too ! overall we had a wonderful stay !
Excellent Stay
Bhaskara Krishna Nagula
We had a wonderful stay at Aloft Singapore Novena – the rooms were modern, comfortable, and very well-maintained. The staff was extremely courteous and helpful, making our trip smooth and enjoyable. Thanks ts excellent planning, we explored the best of Singapore – from Gardens by the Bay and Marina Bay Sands to Sentosa attractions and Universal Studios. Every experience was seamless, family-friendly, and well-organized. Truly a memorable holiday, for curating such a perfect itinerary! 🌟
comfortable and cozy
Hitesh Kumar LNU
Stayed at Aloft Novena for 2 nights while exploring Singapore. stay was comfortable thanks to superb bedding and linens. Breakfast was amazing with sufficient vegetarian options considering we are in singapore 😉 Aloft is next to a shopping mall which is very convenient. the only negative I'll highlight is their restaurants closes at 11pm and impossible to order food. in room dining should be 24x7 for a 4+ star Aloft Singapore Novena by Marriott.
Excellent Stay
Satyabodha Maralihalli
Excellent stay. There are 2 wings east and west separated by 50 meter distance. The rooms were nice and the service was fantastic. Indian breakfast is available in breakfast buffet. Close by indian restaurants and one just behind west wing. 7 by 11 next to Aloft Singapore Novena by Marriott and few other stores in mall next to Aloft Singapore Novena by Marriott. Definitely recommend for family vacation
It’s was ok trip but rooms were small
Bhuwan Pande
Hotel is good, but mm t team in india no support at all i called 5 times had to talk 15 minutes each or more ! after 3 days they had no records, 3rd day evening i called again now finally they said it’s not possible. It’s such an awful situation for a regular customer like me, i book a lot from mmt, i might to switch now another portal soon ! so bad customer service at mm t
Excellent Stay
pragati pandey
Very nice Aloft Singapore Novena by Marriott, comfortable stay, clean and hygenic, room size was perfect. Indian vegetarian food was available in breakfast buffet. They had a free shuttle service to nearest station. Also this Aloft Singapore Novena by Marriott was near to all main tourist spots. Overall very comfortable and happy stay.
Good hotel, great stuffs
Tenpe Gyaltsen
Good Aloft Singapore Novena by Marriott, good area. Nothing special. Best thing about Aloft Singapore Novena by Marriott is the staff. Start from receptionist to restaurant staff very polite n helpful.
Wonderful stay for 9 days
Sabitha Pandit
Enjoyed our stay. Extremely friendly staff and very neat rooms. Location is bit away from mrt. Hotel runs shuttle at regular intervals. Nice location
Excellent Stay
Johnson Nadar
It was a wonderful stay with my family. Hotel ambience and rooms are super good. Staff is very polite and approcahble
“excellence “
Raghav Patri
Hospitality at best. Very friendly staff neat and clean. Staff went out of their way to help. Love to come back.
Excellent Stay
SATISH BADVE
Excellent customer service, very good rooms and staff and facilities like swimming pool and gym
Good place
Sandeep Modak
Excellent service, awesome rooms, perfect location for work travel, family stay, group travel. For indians, there’s indian restaurant too with scrumptious preparations
Highly recommended for those travel-ling to singapore
Shalin Mukesh Kumar Jain
Hotel location is great, food was nice and staff was friendly they also provide shuttle service. Overall a great stay
Excellent Stay
Pinki Sharma
The Aloft Singapore Novena by Marriott was at an apt location and the service was very quick. We had a family vacation and they made sure to give us rooms near by
Good Stay
Sarada Prasanna Tripathy
The rooms were cozy and the food was tasty. The breakfast is well spread with lot of indian options.
Good stay
Nagaratna Pai
I stayed at aloft east tower. Breakfast was good, rooms were bit small, no safety locking facility available
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