Location is the most appreciated aspect of the property, with many guests mentioning its convenience to shops, restaurants, and tourist attractions. However, some guests faced difficulty finding the property or getting a taxi. Cleanliness is a major concern for many guests, with reports of dirty carpets, mold, bugs, and poor maintenance. Check-in Experience is another area of concern, with guests reporting difficulties in obtaining keys, lack of information, and long waiting times. Room size and design are appreciated, but some guests reported issues with furniture, lighting, and amenities. Host responsiveness and helpfulness vary, with some guests praising their hosts' efforts, while others reported a lack of follow-up and unprofessional behavior.
Location
The location of the property was a highlight for many guests. It was convenient for business meetings, close to all amenities with shops and restaurants literally on the doorstep, and within walking distance to popular attractions such as Burj Khalifa and Dubai Mall. Some guests also appreciated the view from their rooms and the ambience of the surrounding area.
Cleanliness
Cleanliness was a concern for some guests, with reports of dirty carpets, mold in kitchen cupboards, and dusty bedding. Some guests also reported having to clean the property themselves upon arrival. However, some guests did not have any issues with cleanliness and found the property to be clean and tidy.
Check-in Experience
Some guests had difficulty with the check-in process, with reports of confusion around parking, no access card for parking, and no clear instructions on how to obtain keys. Some guests also reported long wait times for check-in and unavailability of staff to assist with luggage. However, some guests did not have any issues with check-in and found the process to be quick and easy.
Room
The room was a highlight for some guests, with reports of spaciousness, comfortable beds, and good design. However, some guests reported issues with the furniture being old and in need of renovation, and the AC being too loud. Some guests also reported that the bedding did not fit the bed properly.
Host
Some guests had positive experiences with the host, with reports of excellent communication, accommodating early check-in and late check-out requests, and being polite and arranging things well. However, some guests reported that the host did not inform them of important details such as building name and number, and accused them of bringing bugs into the property.
