Hotels in Baku of Same Star Category
Baku Old Town
Sabayil
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Baku City Circuit
Nasimi
Baku City Circuit
Narimanov
Sabayil
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About Property
This property offers comfort and convenience with excellent service, culinary delights, exciting recreation and easy connectivity, ideal for business and holiday travellers. More
Deluxe Twin Room, City View
Fits 2 Adults
Per Night:
Sabayil
2.5 km drive to Nizami Street | 28.0 km drive to Heydar Aliyev Airport
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
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Location rated 3.7 by guests
What guests said
Guests praised the property for its fantastic location, highlighting its central position in Baku and proximity to major tourist attractions. The stunning views, especially from higher floors, and easy access to local amenities contribute to an exceptional stay, making it a top choice for visitors.
Property Rules at Fairmont Baku, Flame Towers
128 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts stunning views and a prime location near major tourist spots. Guests appreciate the spacious, well-maintained rooms and excellent infrastructure. The on-site facilities, including a gym and swimming pool, add to the experience. While the staff's service has faced some criticism regarding responsiveness, many found the overall hospitality and delicious food enjoyable. The beautiful lighting effects at night create a mesmerizing atmosphere, making it a memorable place to stay.
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Great Service
Anar the concierge was extremly helpful he went out of the way to make sure we were well taken care of
Room: FMT Gold Signature Suite Sea view
Horrible! Pathetic! Disgusting!
Horrible!!! Honestly I don’t even want to give one star. I hated the service, the slowest service or I would say “no service at all, do it yourself if u want” attitude! corridors were smelling. I have to keep calling one million times for anything to be done that I almost cried because of their attitude! Rooms are very dirty, this is a 2-star hotel !! Never make the mistake of booking this place! The staff are very rude. I checked out the very next day and moved to a different better hotel.
Room: Deluxe King City View Room
Worst experience
We came to fairmont bake for our honeymoon, booking a 4-night stay from december 30th, and unfortunately, our experience has been extremely disappointing. Since our arrival, the service has been subpar. The heater in our room doesn't work, and the sink has been clogged, with water not draining properly. To make matters worse, there's been no water in the hotel since 11 am, and despite being told it would be restored by 1 pm, we are still waiting with no clear resolution. When we spoke with the manager about our concerns, he responded dismissively, suggesting we should have booked a "10-star hotel" instead. This kind of attitude is completely unacceptable, especially from a supposed 5-star hotel. We are extremely disappointed with both the service and the treatment we've received, and it has marred what should have been a special and memorable occasion.
Room: Deluxe Room, Sea View
overall good Facility
Stay was really good and staff was friendly. Food was really good and the services were top class.
Room: Deluxe Room, 1 Double Bed, City View
Poor Stay
The staff is very uncooperative and every time we asked for information- we were not provided correct information or given contradictory views. Considering that there is a language barrier, the least you expect is that the staff of a 5 star hotel to make life easier for you. Apart from the staff, the rooms were great! but the location is not the best.
Room: Deluxe Twin Room, City View
Excellent pick for your stay in bake
Excellent stay! very central in baku! flame towers is beautiful and near to all major tourist attractions in bake
Room: Deluxe Room, 1 Double Bed, City View
Excellent Stay
We had a great experience at fairmont hotel. View from the hotel was stunning and facilities were awesome. Thanks.
Room: Deluxe Room, 1 Double Bed, City View
Excellent Stay
The hotel and location is excellent. Worth the money
Room: Deluxe Twin Room, City View
Good Stay
I have done my entire booking through mmt. But i haven’t recd any loyalty points for same. Y
Room: Deluxe Twin Room, City View
Average Stay
No amenities were placed in the room, dental kits; shaving kits were not placed, washbasin was getting choked,
Room: Deluxe Twin Room, City View
Below average quality of service and room amenities lacking
Room amenities were average, staff was very laid back and certainly not the kind of service one would expect as a disabled person with special needs. Breakfast wasn’t good enough and repetitive. Staff seemed reluctant in doing their job, doorman didn’t open the door one time in 4 days even after noticing a assisted person walking with help of a cane, breakfast buffet staff wouldn’t help serve anything on the table even for disabled guests unless we requested the manager a few times and the manager was nice enough to assist himself, the junior staff wouldn’t help. Housekeeping needed constant reminders to leave basic amenities like water and other basics like 2 towels instead of 1 and got them rather reluctantly after multiple calls and reminders. All staff had difficulty communicating in english. Disabilities and special needs set aside, the basic fairmont hotel guest experience wasn’t worth the price and deserving of the cost of stay. Seemed like they’re trying too hard to cut costs every way possible and not able to deliver the expected quality of service and stay.
Room: Deluxe King Room with City View
Average Stay
Bad service and struggle for water and towels - infrastructure is good but pathetic service - at even 1 pm they won’t give a room
Room: Deluxe Room, 1 Double Bed, City View
Average Stay
Good infrastructure of the hotel - but service is pathetic - literally we were begging for water or towels
Room: Fairmont Gold, Signature Suite, 1 Double Bed, City View
Look for options
Fairmont name doesn't feel right with this property and staff as many things were looked over and not cared for in detail like when i checked in their were no bath towels second day they didn't leave some. Water
Room: Deluxe King Room with City View
Poor Stay
The breakfast was poor. The room service was poor. They didnt have towels in the room. They took 2 days to deliver the same to the room
Room: Deluxe Room, 1 Double Bed, City View
Excellent Stay
Wonderful experience at fairmont flame towers baku! great rooms, hospitality and breakfast. Will definitely visit again soon
Room: Deluxe Twin Room, City View
A
Fantastic property, spacious room, clean lobbies, well lit. Wish we had stayed on the water side view for a day or two more. We got a good deal on mmt.
Room: DELUXE CITY VIEW KING AND TWIN
Ok
Super infrastructure. No humanbeing. Fully commercial. No hospitality. We went there at 2. 30 for check in they are asking to wait for half-hour in the lobby. But next day11. 30am they knock the door to vacate.
Room: DELUXE ROOM CITY VIEW KING
Excellent stay
Center of the city, nice breakfast.
Room: Room Assigned on Arrival
Stay
Our stay at hotel Fairmount flames in Baku was comfortable. Would recommend not to use the tour company located at the hotel as they are extremely expensive compared to what we found outside and used.
Room: FAIRMONT GOLD ROOM SEA VIEW
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Ok
RAJAPPA KENNEDY
Super infrastructure. No humanbeing. Fully commercial. No hospitality. We went there at 2. 30 for check in they are asking to wait for half-hour in the lobby. But next day11. 30am they knock the door to vacate.
Excellent Stay
Vishal Jagtap
We had a great experience at fairmont Fairmont Baku, Flame Towers. View from the Fairmont Baku, Flame Towers was stunning and facilities were awesome. Thanks.
A
SHRUTI AKHIL JAIN
Fantastic property, spacious room, clean lobbies, well lit. Wish we had stayed on the water side view for a day or two more. We got a good deal on mmt.
Excellent Stay
Prachiti Nagpurkar
Wonderful experience at fairmont flame towers baku! great rooms, hospitality and breakfast. Will definitely visit again soon
Excellent Stay
Haris Ahmed Khan
The Fairmont Baku, Flame Towers and location is excellent. Worth the money
Great Service
Jatin Malhotra
Anar the concierge was extremly helpful he went out of the way to make sure we were well taken care of
overall good Facility
Bhupinder Singh Mander
Stay was really good and staff was friendly. Food was really good and the services were top class.
Good Stay
Rakesh Bhalla
I have done my entire booking through mmt. But i haven’t recd any loyalty points for same. Y
Excellent stay
Thomas Waltair
Center of the city, nice breakfast.
Excellent pick for your stay in bake
Thomas Cherian
Excellent stay! very central in baku! flame towers is beautiful and near to all major tourist attractions in bake
Nasimi
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