Hotels in Gold Coast of Same Star Category
Mermaid Beach
Springbrook
Coolangatta
Surfers Paradise
Mermaid Beach
Currumbin
Helensvale
Mermaid Waters
Surfers Paradise
Surfers Paradise
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About Property
Retreat to luxury coupled with sunny beaches at Novotel Surfer’s Paradise, offering an exclusive hot tub and spa, shimmering poolside, tennis court, lush garden, well-equipped business room, and delectable delicacies at the in-house restaurant and bar. More
Property Highlights
Activities & Nearby AttractionsSuperior Room, 1 King Bed
Fits 2 Adults
Per Night:
Surfers Paradise
4.5 km drive to Gold Coast City Centre
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 11 AM
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Opt for a free cancellation rate.
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Location rated 4.8 by guests
What guests said
Guests consistently praised the property's excellent location, noting its proximity to Surfers Paradise, beautiful beaches, public transport, and a variety of restaurants and shops. Many highlighted the vibrant surroundings, making it an ideal spot for enjoyment and convenience. The central location combined with stunning views contributed significantly to guest satisfaction and overall positive experiences.
Property Rules at Novotel Surfers Paradise










1219 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the excellent location, just a short walk to Surfers Paradise beach, along with spacious rooms and stunning ocean views. The friendly staff and good breakfast options, including Indian dishes, also stand out. Many highlight the vibrant vibe of the area, making it a solid choice for travelers seeking convenience and great surroundings. Some mention a need for better service and room renovations.
poor service and amenities
Amenities and service is 0 just a location advantage no manpower coz no manpower to take the luggage to room and no room service for ice also u need to go yourself yo bring they wont
Room: Superior Room, 1 King Bed
Excellent Stay
Wonderful hotel and perfect location .It has mini Indian menu and variety of breakfast.Good for solo and family.Everything is Center place for the tourist.
Room: Deluxe Room, 1 King Bed, View
Excellent Stay
we got khaman..in breakfast.. which was perfect in taste.. other day idli..that is,also...Good.. location is,perfect awesome vibe
Room: Ocean View, Superior Room, 2 Double Beds
Late checkin, kept us waiting
Checkin was not at all smooth, we reached on time but room was not ready. It was given to us 40 mins late. Certainly not expected from such a big brand. Room was really nice with a perfect ocean view as expected. Breakfast was below average, not much veg options
Room: Executive Room, 1 King Bed, Ocean View
Just an ok property
The hotel with the brand name doesn’t justify with property. The property is not upto the mark and is not even 4 star. Bed was broken, staff is not cordial, food is just ok. Its just cashing upon the location. So if you want to stay at a location and can compromise the property, you can go with it.
Room: Deluxe Room, 1 King Bed
Excellent Stay
very good hotel.very gud location.food quantity best.Property location excellent.Room accommodation excellent
Room: Superior Double Room, 2 Double Beds, View
Good Stay
not on the shore. there is a confusion on entry and parking for a new visitor. lucky there is one indian dish in breakfast every morning. lot of Indians come to the hotel. cheaper when compared to all others.
Room: Superior Double Room, 2 Double Beds, View
Holiday : a nightmare
Pathetic service and worst rooms, front end staff at reception are very rude , I will never go to Novotel ever again
Room: Deluxe Double Room, 2 Double Beds, View
Excellent Stay
The property location is two mins walk from light rail Cavil Avenue. The staff was very friendly and had excellent amenities. Overall a 5star rating to the hotel
Room: Deluxe Double Room, 2 Double Beds, Ocean View



Poor service by Sanjana
The location of the property was very good but the service was very bad they don’t have courtesy specially for breakfast and the staff is very rude would not suggest for clients who would like a good service in the hotel for real fast specifically
Room: Deluxe Double Room, 2 Double Beds
Good Stay
Very good location and hospitality, good food but bathroom size is little small.
Room: Deluxe Family Room
Good Stay
A. Xcellent location; good rooms with good reception by arzoo ( very pleasant check in ) and housekeeping by dona ( very efficient ) beach, trams, buses, shopping mall all next door. B. No drinking water provided which is painful on check in day; glass divider of shower cubicle too small so water keeps on flooding the bathroom. Ajay chaudhry
Room: Executive Room, 1 King Bed, Ocean View
Internet not working
Internet not working. Compliant about the issue, but no action taken. Also complain to make my trip, they didn’t take action. Breakfast was good on first day only. Rooms are not upto the mark.
Room: Hinterland View, Deluxe Room, 2 Double Beds




Novotel stay in goldcoast
The location was xcellent, right next to the happening place on surfers paradise. The metro stop was just 100m. From the hotel. The hotel has nice views and service was, good
Room: Superior Double Room, 2 Double Beds, View
Excellent Stay
Location was central, amenities were also very good. Service was superb, the staff was really considerate of their guests and their needs. The food options in in-room dining were limited for vegetarians. But plenty of food places around to eat.
Room: Superior Room, 1 King Bed, Ocean View



Nova-tel surfers paradise experience
Excellent view. And good sized rooms. But pantry would be recommended. We had 2 adjoining rooms for family. And internal connecting door would have been great. Few rooms can be done this way during renovation. Also washing machine, dinning. Pantry can be added to family rooms
Room: Superior Double Room, 2 Double Beds, View









Average Stay
The property is okay. The welcome was good. Lifts are not to the mark. Had to wait for 10-15 mins every time
Room: Deluxe Double Room, 2 Double Beds, View



Excellent Stay
1) coles in nearby so bring water bottles and other eating stuff. 2) bows is nearby so you can get the hard drinks you want. 3) beautiful beach 2 min walk. 4) take breakfast next to the beach avoid booking with breakfast room. 5) good indian restaurants options.
Room: Deluxe Double Room, 2 Double Beds, View



Average Stay
Should have people to help with the luggage during late and early hours as well
Room: Superior Room, 1 King Bed, Ocean View
Average Stay
Rooms were too small and a bit old and needs refurbishment. Breakfast was good
Room: Deluxe Double Room, 2 Double Beds, View
Mermaid Beach
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Surfers Paradise
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Helensvale
Mermaid Waters
Surfers Paradise
Surfers Paradise
Mermaid Beach
Broadbeach
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Wongawallan
Hope Island
Broadbeach
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Labrador
Benowa
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Hope Island
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Main Beach
Hope Island
Good Stay
Rashmi Chaudhry
A. Xcellent location; good rooms with good reception by arzoo ( very pleasant check in ) and housekeeping by dona ( very efficient ) beach, trams, buses, shopping mall all next door. B. No drinking water provided which is painful on check in day; glass divider of shower cubicle too small so water keeps on flooding the bathroom. Ajay chaudhry
Just an ok property
Aman Bansal
The Novotel Surfers Paradise with the brand name doesn’t justify with property. The property is not upto the mark and is not even 4 star. Bed was broken, staff is not cordial, food is just ok. Its just cashing upon the location. So if you want to stay at a location and can compromise the property, you can go with it.
Nova-tel surfers paradise experience
Milind Kirdat
Excellent view. And good sized rooms. But pantry would be recommended. We had 2 adjoining rooms for family. And internal connecting door would have been great. Few rooms can be done this way during renovation. Also washing machine, dinning. Pantry can be added to family rooms
Excellent Stay
Jayant Pandey
1) coles in nearby so bring water bottles and other eating stuff. 2) bows is nearby so you can get the hard drinks you want. 3) beautiful beach 2 min walk. 4) take breakfast next to the beach avoid booking with breakfast room. 5) good indian restaurants options.
Excellent Stay
Ankita Dubey
Location was central, amenities were also very good. Service was superb, the staff was really considerate of their guests and their needs. The food options in in-room dining were limited for vegetarians. But plenty of food places around to eat.
Good Stay
Nikhil Agrawal
Very good location and hospitality, good food but bathroom size is little small.
Excellent Stay
parita desai
we got khaman..in breakfast.. which was perfect in taste.. other day idli..that is,also...Good.. location is,perfect awesome vibe
Excellent Stay
Ashish Tiwari
The property location is two mins walk from light rail Cavil Avenue. The staff was very friendly and had excellent amenities. Overall a 5star rating to the Novotel Surfers Paradise
Excellent Stay
Abhitesh Kumar
Wonderful Novotel Surfers Paradise and perfect location .It has mini Indian menu and variety of breakfast.Good for solo and family.Everything is Center place for the tourist.
Novotel stay in goldcoast
Sushilendra Saraf
The location was xcellent, right next to the happening place on surfers paradise. The metro stop was just 100m. From the Novotel Surfers Paradise. The Novotel Surfers Paradise has nice views and service was, good
Good Stay
Krishna Vantaku
not on the shore. there is a confusion on entry and parking for a new visitor. lucky there is one indian dish in breakfast every morning. lot of Indians come to the Novotel Surfers Paradise. cheaper when compared to all others.
Excellent Stay
Neeraj Beri
very good Novotel Surfers Paradise.very gud location.food quantity best.Property location excellent.Room accommodation excellent
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Surfers Paradise
Surfers Paradise
Surfers Paradise
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Surfers Paradise
Surfers Paradise