Citrus Sukhumvit 11 by Compass Hospitality

Citrus Sukhumvit 11 by Compass Hospitality has replied on Fri Nov 14 05:34:42 IST 2025

Dear Khun Ankita Baweja, We extend our sincere gratitude for your recent visit to Citrus Sukhumvit 11 Bangkok Hotel and the positive feedback you have provided. We are delighted to learn that your experience with us was enjoyable. We eagerly anticipate the opportunity to welcome you back to our establishment in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun , May we begin by thanking you for choosing Citrus Sukhumvit 11 Bangkok Hotel once again for your Bangkok trip and for taking the time to complete an online review. Furthermore, we would like to sincerely apologize for any parts of your stay with us that did not meet your expectations. As an Citrus-branded property with a well-earned reputation for guest service and satisfaction, if an issue raises its head we will endeavor to rectify the situation as soon as is humanly possible, but unfortunately we were not given the chance to do so on this occasion. If possible, we would like you to contact us directly at fom@citrus11sukhumvit.com. Also, in terms of our food quality and room facilities, I would like to thank you for your constructive feedback and would also like to inform you that they have been forwarded to our management team. Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality has replied on Fri Nov 07 08:12:26 IST 2025

Dear Khun Suneeti Kapur, Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience. For our breakfast, we aim to provide a hotel standard buffet breakfast by serving a minimum of five kinds of breads including croissants, danishes, and soft rolls with two types of jams. We also provide a salad bar of eight main dishes, yoghurt, an egg station, two types of juices alongside coffee, tea, and milk with daily fresh fruits. Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future. With best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality has replied on Mon Nov 03 07:13:12 IST 2025

Dear Khun Yogesh Sahu, We extend our sincere gratitude for your recent visit to Citrus Sukhumvit 11 Bangkok Hotel and the positive feedback you have provided. We are delighted to learn that your experience with us was enjoyable. We eagerly anticipate the opportunity to welcome you back to our establishment in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun Parth Desai, Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel ! Thank you for sharing your kind comments, regarding your recent stay with us. Glad that you were impressed with our hotel's location, staff service, rooms, breakfast variety and facilities. Looking forward to the opportunity to welcome you back again soon!  Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality has replied on Tue Oct 28 15:14:23 IST 2025

Dear Khun Shahad Anand, We extend our sincere gratitude for your recent visit to Citrus Sukhumvit 11 Bangkok Hotel and the positive feedback you have provided. We are delighted to learn that your experience with us was enjoyable. We eagerly anticipate the opportunity to welcome you back to our establishment in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun GAURAV GUPTA, Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel ! Thank you for sharing your kind comments, regarding your recent stay with us. Glad that you were impressed with our hotel's location, staff service, rooms, breakfast variety and facilities. Looking forward to the opportunity to welcome you back again soon!  Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun Geetika Arora, Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel ! Thank you for sharing your kind comments, regarding your recent stay with us. Glad that you were impressed with our hotel's location, staff service, rooms, breakfast variety and facilities. Looking forward to the opportunity to welcome you back again soon!  Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun mamatha shankarappa kanthamma, We extend our sincere gratitude for your recent visit to Citrus Sukhumvit 11 Bangkok Hotel and the positive feedback you have provided. We are delighted to learn that your experience with us was enjoyable. We eagerly anticipate the opportunity to welcome you back to our establishment in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality has replied on Mon Oct 20 06:18:12 IST 2025

Dear Khun FarooK dhamani Dhamani, We extend our sincere gratitude for your recent visit to Citrus Sukhumvit 11 Bangkok Hotel and the positive feedback you have provided. We are delighted to learn that your experience with us was enjoyable. We eagerly anticipate the opportunity to welcome you back to our establishment in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun Kapil Maggon, Your feedback is always welcome and extremely important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and, equally importantly, attend to any issues they may experience during their stay. Furthermore, we would like to sincerely apologize for any parts of your stay with us that did not meet your expectations. As an Citrus-branded property with a well-earned reputation for guest service and satisfaction, if an issue raises its head we will endeavor to rectify the situation as soon as is humanly possible, but unfortunately we were not given the chance to do so on this occasion. If possible, we would like you to contact us with exact details of your visit and guest experience in order that a full investigation can be completed. We can then take the opportunity to address the elements of your stay that you were unhappy with, further improve and enhance our service and ensure such issues never happen again. Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun Somnath Chowdhury, Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel ! Thank you for sharing your kind comments, regarding your recent stay with us. Glad that you were impressed with our hotel's location, staff service, rooms, and facilities. Looking forward to the opportunity to welcome you back again soon!  Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun Uday Joshi, Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel ! Thank you for sharing your kind comments, regarding your recent stay with us. Glad that you were impressed with our hotel's location, staff service, rooms, breakfast variety and facilities. Looking forward to the opportunity to welcome you back again soon!  Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality has replied on Mon Oct 06 09:29:10 IST 2025

Dear Khun Gunjan Mathur, Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us. We do hope to welcome you back again in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun Saikrishna Gadde, Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience. We recognize that this does not align with our customary high standards of service. We are fully committed to addressing this issue by implementing measures to enhance the service provided by our receptionist team. Furthermore, we have communicated your valuable feedback to our team, underscoring the significance of regularly inspecting customer services to ensure their optimal functioning and prevent similar occurrences in the future. Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future. With best regards, Mr. Dave

Citrus Sukhumvit 11 by Compass Hospitality has replied on Thu Sep 18 06:12:02 IST 2025

Dear Khun Amil Shah, Thank you for choosing our hospitality for your recent stay in Citrus Sukhumvit 11 Bangkok Hotel and for sharing your experience with us. First of all, I would like to sincerely apologize for the inconveniences these have caused you and that you had to endure this all throughout your stay. Pertaining to the room condition, I will have this room fully reviewed by our Director of Rooms, and team to taking the necessary actions and urgent maintenance as the first priority. Once again, I offer my sincerest apologies and hope you would accept this. We look forward to an opportunity to be

Citrus Sukhumvit 11 by Compass Hospitality has replied on Thu Sep 11 06:58:17 IST 2025

Dear Khun Ankan Aniket, We extend our sincere gratitude for your recent visit to Citrus Sukhumvit 11 Bangkok Hotel and the positive feedback you have provided. We are delighted to learn that your experience with us was enjoyable. We eagerly anticipate the opportunity to welcome you back to our establishment in the near future. Thank you and best regards, Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun vakkil india, First of all, thank you for your feedback about your experience at Citrus Sukhumvit 11 Hotel. We recognize that this does not align with our customary high standards of service. We are fully committed to addressing this issue by implementing measures to enhance the service provided by our receptionist team. Furthermore, we have communicated your valuable feedback to our team, underscoring the significance of regularly inspecting customer services to ensure their optimal functioning and prevent similar occurrences in the future. With regards to your feedback on the feeling out reception treated Indian customers inappropriate performance however all customers who visited us here to be our guests hence we have standard and train our team to service guests for equal not personal privileged including you. As your observation, the top of nationality is Indian people here. In addition, we are providing the amenities such as free 2 bottles of water and room cleaning by daily. Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest. Yours sincerely， Mr. Uthai Kongtrai Front Office Manager

Citrus Sukhumvit 11 by Compass Hospitality

Dear Khun vakkil india, First of all, thank you for your feedback about your experience at Citrus Sukhumvit 11 Hotel. We recognize that this does not align with our customary high standards of service. We are fully committed to addressing this issue by implementing measures to enhance the service provided by our receptionist team. Furthermore, we have communicated your valuable feedback to our team, underscoring the significance of regularly inspecting customer services to ensure their optimal functioning and prevent similar occurrences in the future. With regards to your feedback on the feeling out reception treated Indian customers inappropriate performance however all customers who visited us here to be our guests hence we have standard and train our team to service guests for equal not personal privileged including you. As your observation, the top of nationality is Indian people here. In addition, we are providing the amenities such as free 2 bottles of water and room cleaning by daily. Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest. Yours sincerely， Mr. Uthai Kongtrai Front Office Manager