Hotels in Hanoi of Same Star Category
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
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About Property
This charming property offers a restorative stay with comfortable rooms, a spa, Wi-Fi and top facilities. More
Property Highlights
Location & SurroundingsDeluxe Double with window
Fits 2 Adults
Per Night:
Hoan Kiem (Old Quarter)
1.6 km drive to Hanoi Train Street
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Cancellation Policy
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Cancellation Policy
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Cancellation Policy
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Cancellation Policy
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Cancellation Policy
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Cancellation Policy
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Cancellation Policy
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Location rated 4.4 by guests
Property Rules at Jacosmo Hotel & Spa










399 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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The property is nestled in a prime location, perfect for exploring Hanoi's Old Quarter and nearby attractions. Guests rave about the friendly staff, with special mentions for helpful team members like Richard and Brian. Rooms are clean and cozy, with some offering great views. The complimentary breakfast has good vegetarian options, and the overall service is warm and welcoming. A minor concern was related to some extra charges for early check-in services.
Good Stay
Good rooms, extremely friendly staff. Great location. The breakfast menu was very limited for vegetarians. had to eat just fruits on 2 days. Except for that the hotel is amazing, staff are extremely friendly and helpful.
Room: Deluxe Double with window
Good Stay
Room was a bit small, but overall it is okay to stay for a couple of days.
Room: Deluxe Double with window
Totally old quarter stay
The best thing was the location of this hotel. Rooms were very spacious. There was a little hustle for tabs in the bathroom. The rest was perfect.
Room: Executive City View
Booked jacuzzi room; got normal room
There was a technical issue from makemytrip and hotel side where the room i booked was already allotted to another person. Very disappointing.
Room: Jacosmo Suite Balcony with Jacuzzi
Average Stay
I had asked jacosmo to book two executive city rooms. Had contacted on mail. But they only gave me one deluxe. The walls in the deluxe room had seepage
Room: Deluxe Double with window
Good
Location is good. Good place to stay for sight seeing. The room was cozy, but the ac took a lot of time to cool the room. Other than that, enjoyed the stay. The staffs were extremely humble. They took good care of us. The complementary breakfast was good too.
Room: Superior Double or Twin Room



Great place and next to landmark lake
I had a wonderful time at ja cos-mo spa hotel. The staff was very friendly and helpful, always ready to assist me with anything i needed. The location was perfect, right in the heart of hanoi, close to the old quarter and the lake. I enjoyed walking around and exploring the city. The hotel itself was very clean and comfortable, with a nice spa and a cozy restaurant. I would definitely recommend this hotel to anyone looking for a relaxing and convenient stay in hanoi.
Room: Deluxe Room, City View
J
Good staff, i liked the room, the hotel has friendly staff. It’s near to the lake and the market situated in n
Room: Executive City View
Excellent stay!
Me and my friend visited Vietnam for 7 days and for our first night in Hanoi we stayed in Jacosmo Hotel and Spa. The room we stayed was with a city view and had one king size bed and one single bed. It was huge. We met Richard and Brian, who helped us in any possible way they can. Though it was an one night stay but it was a very comfortable stay. Jacosmo is situated in the centre of the Old Quarter Road and maximum tourist places were walkable from the hotel. I would love to visit Hanoi again and will definitely stay in Jacosmo. 😊
Room: Deluxe Room, City View



Stay was amazing
It’s was very good experience, richard & brian was very helping and friendly. Room was amazing and service was fantastic. Breakfast was very good for vegetarians.
Room: Family Suite City View Room



Decent stay, great location, un-friendly staff
Ja-cosmo is located at one of the best location in the city. The rooms are decent and exactly like what you see in the pictures. The staff is always looking out for extra money for the services they can easily provide for free like early check-in, pursuing for halong bay day trips etc which can be annoying some times. If you are someone who can ignore these things, jacosmo is a budget friendly hotel that you can go with
Room: Junior Suite City View Room
Excellent Stay
Lovely hotel right in the centre of old quarters, the staff was excellent, very helpful. We love our room, the view was also amazing.
Room: Junior Suite City View Room
Zero star
Worst staff. Staff name called sofia she thinks we are fool. We booked a short trip from this hotel and in return we got pathetic service
Room: Junior Suite City View Room



Excellent Stay
It was a great stay with “ jacosmo hotel & spa “ at hanoi staff was really helpful with a superb behaviour hospitality was amazing i recommend this hotel to everyone who wanna go for budget hotel with amazing services. I again wanna thanks all the staff for there mind blowing hospitality thank you
Room: Superior Double or Twin Room
Good
Good location. Great food. Good rooms. Hospitality was quite ok. We needed a 3 hour early check in. The guy on the front desk brian, charged us for the full day. We started our trip with hanoi so we just thought that that’s how it is in vietnam, but all the places we’ve stayed since, we’ve had the warmest and most wonderful hosts. Not only did he charge us for the entire day, he didn’t even give us a reciet. Apart from the fact that he charged us for two days, he refused to give us complementary water saying that “early check in doesn’t get complementary water”. Apart from this, the hotel is as advertised.
Room: Junior Suite City View Room
Good service
Hotel location is good. Staff was very helpful only drawback was ac was not working properly and water was continuously leaking in the room
Room: Junior Suite City View Room
Average Stay
Location is perfect, but rooms and breakfast are not great just a place to sleep and not to stay in the day.
Room: Deluxe Room, City View
Excellent Stay
The hotel staff was very cooperative. Breakfast was amazing. This hotel is located in the middle of city. Very convenient to go to places nearby
Room: Deluxe Room, City View
Good Stay
Stay was good and room was good too and lavish. Breakfast had variety especially vegetarian.
Room: Deluxe Room, City View


Nice stay
Place was good, and good staff sophia
Room: Deluxe Room, City View
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hai Ba Trung
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hanoi
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hanoi
Hanoi
Hoan Kiem (Old Quarter)
Ba Dinh
Good
shweta rameshkumar
Good location. Great food. Good rooms. Hospitality was quite ok. We needed a 3 hour early check in. The guy on the front desk brian, charged us for the full day. We started our trip with hanoi so we just thought that that’s how it is in vietnam, but all the places we’ve stayed since, we’ve had the warmest and most wonderful hosts. Not only did he charge us for the entire day, he didn’t even give us a reciet. Apart from the fact that he charged us for two days, he refused to give us complementary water saying that “early check in doesn’t get complementary water”. Apart from this, the Jacosmo Hotel & Spa is as advertised.
Excellent stay!
Namrata Mahanta
Me and my friend visited Vietnam for 7 days and for our first night in Hanoi we stayed in Jacosmo Hotel and Spa. The room we stayed was with a city view and had one king size bed and one single bed. It was huge. We met Richard and Brian, who helped us in any possible way they can. Though it was an one night stay but it was a very comfortable stay. Jacosmo is situated in the centre of the Old Quarter Road and maximum tourist places were walkable from the Jacosmo Hotel & Spa. I would love to visit Hanoi again and will definitely stay in Jacosmo. 😊
Great place and next to landmark lake
Nikhil Tiwari
I had a wonderful time at ja cos-mo spa Jacosmo Hotel & Spa. The staff was very friendly and helpful, always ready to assist me with anything i needed. The location was perfect, right in the heart of hanoi, close to the old quarter and the lake. I enjoyed walking around and exploring the city. The Jacosmo Hotel & Spa itself was very clean and comfortable, with a nice spa and a cozy restaurant. I would definitely recommend this Jacosmo Hotel & Spa to anyone looking for a relaxing and convenient stay in hanoi.
Decent stay, great location, un-friendly staff
Jay Kotecha
Ja-cosmo is located at one of the best location in the city. The rooms are decent and exactly like what you see in the pictures. The staff is always looking out for extra money for the services they can easily provide for free like early check-in, pursuing for halong bay day trips etc which can be annoying some times. If you are someone who can ignore these things, jacosmo is a budget friendly Jacosmo Hotel & Spa that you can go with
Excellent Stay
suyesh vajpeyi
It was a great stay with “ jacosmo Jacosmo Hotel & Spa & spa “ at hanoi staff was really helpful with a superb behaviour hospitality was amazing i recommend this Jacosmo Hotel & Spa to everyone who wanna go for budget Jacosmo Hotel & Spa with amazing services. I again wanna thanks all the staff for there mind blowing hospitality thank you
Good
Mayurakshi Kundu
Location is good. Good place to stay for sight seeing. The room was cozy, but the ac took a lot of time to cool the room. Other than that, enjoyed the stay. The staffs were extremely humble. They took good care of us. The complementary breakfast was good too.
Excellent Stay
Upman Batth
The Jacosmo Hotel & Spa staff was very cooperative. Breakfast was amazing. This Jacosmo Hotel & Spa is located in the middle of city. Very convenient to go to places nearby
Nice stay
Dheeraj agarwal
Place was good, and good staff sophia
J
Aditya Patil
Good staff, i liked the room, the Jacosmo Hotel & Spa has friendly staff. It’s near to the lake and the market situated in n
Good service
Amit Dhingra
Hotel location is good. Staff was very helpful only drawback was ac was not working properly and water was continuously leaking in the room
Good Stay
Meher Thej Boorgula
Good rooms, extremely friendly staff. Great location. The breakfast menu was very limited for vegetarians. had to eat just fruits on 2 days. Except for that the Jacosmo Hotel & Spa is amazing, staff are extremely friendly and helpful.
Totally old quarter stay
Vaishali Jain
The best thing was the location of this Jacosmo Hotel & Spa. Rooms were very spacious. There was a little hustle for tabs in the bathroom. The rest was perfect.
Excellent Stay
bhagyashree bodas
Lovely Jacosmo Hotel & Spa right in the centre of old quarters, the staff was excellent, very helpful. We love our room, the view was also amazing.
Good Stay
Kunal Shiradkar
Stay was good and room was good too and lavish. Breakfast had variety especially vegetarian.
Good Stay
Aashish Verma
Room was a bit small, but overall it is okay to stay for a couple of days.
Stay was amazing
shruti khare
It’s was very good experience, richard & brian was very helping and friendly. Room was amazing and service was fantastic. Breakfast was very good for vegetarians.
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)