Hotels in Phuket of Same Star Category
Layan
Patong
Karon
Patong
Chalong
Kata
Patong
Bangtao
Patong
Patong
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This 4-star luxurious property offers unique recreational facilities to guests and has proximity to Phuket bus station making it an easy commute for travellers exploring Phuket. The famous Patong Beach is a 10-minute drive from here. More
Standard-Room
Fits 2 Adults
Per Night:
Patong
18 minutes walk to Patong Beach
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Location rated 3.5 by guests
What guests said
Guests appreciated the property’s proximity to Patong Beach and the vibrant market, with many noting the ability to access local attractions easily. However, some mentioned challenges with transportation options and a lack of nearby eateries catering to various dietary needs, particularly vegetarian options. A few reviews highlighted concerns about noise and traffic congestion in the surrounding area.
Property Rules at Naina Resort & Spa
549 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has mixed reviews with a few positive notes, mainly highlighting its good location near Patong beach and proximity to markets and local food options. Guests appreciated the spacious rooms and pool area, and some noted the helpful staff and cleanliness. However, many faced issues like poor maintenance, uncooperative staff, limited vegetarian food choices, and inadequate room facilities. Reports of foul odors, cleanliness concerns, and service delays mar the overall experience.
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Good Stay
I had a good stay at Naina Resort Phuket. The location was excellent, close to main attractions yet peaceful for relaxing. The staff were friendly and helpful, making the stay welcoming. The rooms were neat and comfortable, but the room service could definitely improve in speed and consistency. Overall, it’s a nice place for a short vacation and good value for the price.
Room: Deluxe-Double or Twin
Good Stay
I stayed here for 2–3 days and had a really good experience. The location is excellent, just a short walk from Patong Beach and Bangla Street. The staff was very cooperative and helpful throughout the stay. The hotel was clean, well-maintained, and offered good amenities. Overall, a comfortable and pleasant stay — highly recommended!
Room: Superior Double or Twin
good rooms
Nice view rooms are spacious one part of the property in front of pool is good and the property is cleans
Room: Grand Deluxe Pool access Room
A peaceful and welcoming trea
I just had a wonderful stay at this hotel. It's ideally located, just a short distance from the bustling market but tucked away enough to feel peaceful and private. The staff was incredibly welcoming from the moment we arrived. We were particularly impressed with the front desk. The receptionist was very helpful and even suggested we check the menu before paying for our meals since the vegetarian options were limited. It was a thoughtful tip that saved us from wasting money. For couples, they offer a thoughtful complementary decoration, which was a lovely surprise. Another great perk is the free towels and accessories provided for the pool and beach, which saves you the hassle of packing your own. The hotel itself is a beautiful property. The rooms are kept spotless, with housekeeping tidying up while you're out for the day. We also really appreciated the wake-up call service, which was a huge help for our early morning plans. The only minor issue was the air conditioning in room 540, which was a bit noisy, but it didn't significantly detract from an otherwise fantastic experience. Overall, I highly recommend this hotel for its great location, beautiful setting, and exceptional service.
Room: Superior Double or Twin
Excellent Stay
I think the place was extremely gud and the attender at the place was so so helpful
Room: Grand Deluxe Double or Twin
Good Stay
The stay, room, and ambience were all very good. The hotel is located very close to Patong Beach, with several restaurants nearby. The staff were warm and welcoming, making the experience even better. Overall, it was a pleasant and enjoyable stay." The stay, room, and ambience were all very good. The hotel is located very close to Patong Beach, with several restaurants nearby. The staff were warm and welcoming, making the experience even better. Overall, it was a pleasant and enjoyable stay.
Room: Superior Double or Twin
perfect stay in budget price
It was smooth and pleasant stay there.everything was good except breakfast timing we missed it because of 10am policy.
Room: Superior Double or Twin
best ...............................................................
Good breakfast ..........location good with nice pool ...
Room: Superior Double or Twin
Poor Stay
Very Disappointing Experience at Naina Resort, Phuket I had high expectations for Naina Resort based on the pictures and location, but unfortunately, my experience was far from pleasant. The service was extremely poor – the staff seemed disinterested and unhelpful throughout our stay. Simple requests took forever to be addressed, and there was a clear lack of communication and hospitality. Cleanliness was also below standard, and the overall management felt disorganized. For a resort in such a prime location, this was truly disappointing. I would not recommend this place to anyone looking for a relaxing or well-managed stay in Phuket. Definitely not worth the price.
Room: Grand Deluxe Pool access Room
perfect location and perfect hotel
Great experience. One thing they should change is change of the breakfast daily. Specially for Indians. Their gym and food quality is ok. Pool is fantastic.
Room: Deluxe Double or Twin
excellent one
Had a fantastic stay at the hotel. clean rooms, peaceful vibe, and excellent service. Special thanks to Jibin for his helpful and friendly support throughout. Highly recommend and would love to visit again!
Room: Superior Double or Twin
Average Stay
average room, food also average, walking distance to bangala street. staff behavior is good but the property is overall average
Room: Deluxe Double or Twin
Excellent Stay
Very nice resort. Near to market. Away from noisy place. Nice pool with well maintained room. Restaurant is also good with choices of breakfast. Mr Jebin is very kind of person, he is always ready to help anyone for anything. He is a nice , well experienceperson.
Room: Superior Double or Twin
super stay
Very wonderful experience in Naina... They have Malayali staff so Malayalis can go with confidence. They are a good company. Rooms well maintained and clean service also good. Location very easy access to beach and walking street
Room: Deluxe Double or Twin
Average Stay
The pictures described in the property are different. if you are staying don't say in the superior rooms as the ac is slow and small rooms. prefer only pool side rooms.
Room: Superior Double or Twin
Excellent Stay
we really like the stay and the staff was really cooperative and helpful in nature making our stay pleasant
Room: Grand Deluxe Pool access Room
Lovely Resort Needing Maintenance, but Mr. Jibin Was Outstanding
The resort has a beautiful design and is in a prime location. However, it’s clearly aged—bathroom fittings, furniture, and amenities look old and aren’t well maintained. The pool is lovely but has broken tiles at some seating areas within the pool. One important point to note: there is no lift in the property. So if you have mobility concerns or heavy luggage, it’s best to request a ground floor room. We were initially given a top-floor room as per our preference, but once we realized the absence of a lift, Mr. Jibin went out of his way to arrange an upgraded room on the ground floor, which was a big help. A special shoutout to Mr. Jibin among the staff - he was exceptionally helpful from the moment we checked in. He took the time to guide us on nearby attractions, restaurants, and local travel tips, which truly enhanced our experience.
Room: Superior Double or Twin
Ac was leaking water continuously, rest all was decent enoug
Resort was decent enough to stay. Close to the Market & Bangla street. We had few problems with several rooms of the 6 rooms for our stay at the Naina resort. In the 2 rooms the AC was not working properly and was releasing water down on the floor continously throughout our stay. Toilet exhaust was not working and this lead the odour to spread in the room as there was no window or vent to take our the odour. Breakfast was good and decent enough for vegetarians. Room service and checkin-checkout was smooth. Hotel staff was cooperative, Jameil helped & guided us properly
Room: Deluxe Double or Twin
Terrible Stay
Food bad, amenities zero, services okay okay. No facilities as mentioned on the MMT page. Plz refund
Room: Superior Double or Twin
good food and excellent service
Staff very much appreciated and cleaned hotel rooms very nice view restaurant food was very good
Room: Grand Deluxe Double or Twin
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