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VISIONAPARTMENTS Lucerne Neustadtstrasse

01234
+76 property photos
VISIONAPARTMENTS Lucerne Neustadtstrasse
room photos
Room
hotel image

About Property

Close to Luzern Train Station, this property has lovely rooms, a kitchenette, Wi-Fi and easy access to tourist sites. More

  • Property HighlightsProperty Highlights
  • Location & SurroundingsLocation & Surroundings

Amenities

  • Kitchenette
  • Refrigerator
  • Elevator/Lift
  • Laundromat
  • Free Wi-Fi
  • Smoke Detector
  • + More Amenities

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3.5
Very Good(725 RATINGS)
Lucerne

Lucerne

970 m drive to Lucerne City Centre

VISIONAPARTMENTS Lucerne Neustadtstrasse

Close to Luzern Train Station, this property has lovely rooms, a kitchenette, Wi-Fi and easy access to tourist sites.

Property Highlights

The property features a well-equipped kitchenette where you try cooking a variety of meals. The Wi-Fi access offered allows you to enjoy seamless connectivity.The property has various amenities available such as indoor parking and an elevator.

Location & Surroundings

This property is located at Neustadtstrasse 16, 6003 Luzern, Switzerland. Luzern Train Station offers easy access to the property. Sammlung Rosengart (800 m) is among the top tourist attractions near the property.

Step into the culture of the city at Lucerne Culture and Congress Centre which is 1 km away from the property. Take a stroll at the Chapel Bridge which is 1 km away from the property.Seek spiritual connection at the Jesuit Church which is 1.3 km away from the property. Walk through the lovely footbridge Spreuerbrücke which is 1.4 km away from the property.Explore the interesting Bourbaki Panorama Lucerne which is 1.7 km away from the property. Spend some moments at the lovely Glacier Garden of Lucerne which is 2 km away from the property.

Food and Dining

The property offers a well-equipped kitchenette that comes with a fridge, a stove and a microwave.

Indian Restaurant NOUR is 700 m away from the property. Indian Restaurant Luzern is 800 m away from the property.

How to Reach the Property

  • Zurich Airport is 69.2 km away from the property.
  • Luzern Train Station is 700 m away from the property.
  • Kantonalbank Bus Stop is 700 m away from the property.

Change Dates and Guest(s)

Check-in: 3 PM | Check-out: 10 AM

Check-in date
Check-out date
Rooms, Guests

VISIONAPARTMENTS Lucerne Neustadtstrasse Location

location iconLocation rated 3.5 by guests

What guests said

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Guests generally appreciated the property's convenient location, with easy access to amenities. However, several reviews pointed out the proximity to an active railway causing frequent noise, particularly at night, which impacted comfort levels. Despite this, many found the surrounding area accessible and reasonably well-connected.

Property Rules at VISIONAPARTMENTS Lucerne Neustadtstrasse

Check-in: 3 PM Check-out: 10 AM

User Rating & Reviews

  • everyone
  • couple
  • family
3.5
Very Good

725 Ratings

Last 10 Customer Ratings (Latest First)

  • 5
  • 4
  • 2
  • 4
  • 5
  • 5
  • 1
  • 5
  • 2
  • 4

Rating Categories

  • Location3.5
  • Value For Money3.4
  • Facilities3.8
  • Value For Money3.4
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We are using generative AI to show you summarised user review

Review Summary

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Guests appreciate the 24/7 support and well-maintained apartments with functional kitchens. The property has a convenient location and a range of amenities like free laundry. However, many mention concerns about room size, with some feeling cramped, especially for two people. The noise from nearby trains, lack of AC, and limited staff after hours have also been common points of frustration.

5.0

Very comfortable Stay

prashant n.couple

Excellent experience with 24/7 support. Very good location. Apartments are well maintained, organised and the kitchen was equipped.

Travel Month: Aug 2025
1.0

Terrible Stay

dipayan t.

Did not expect the room size to be this small. There was no place to keep luggages as the space was too too too small for 2 people to stay. The AC was also not working.Bathroom is also too small. Not recommended for a peaceful stay Did not expect the room size to be this small. There was no place to keep luggages as the space was too too too small for 2 people to stay. The AC was also not working.Bathroom is also too small. Not recommended for a peaceful stay.

Travel Month: Aug 2025
1.0

★☆☆☆☆ Absolutely Terrible Experience – Avoid at All Costs

gagan b.family

★☆☆☆☆ Absolutely Terrible Experience – Avoid at All Costs This was by far the worst accommodation I have ever encountered in Europe. The room size is shockingly tiny – you can’t even fully open a standard suitcase inside. There is no proper ventilation, no air circulation, and no climate control, making it extremely uncomfortable. If you try to open the window for fresh air, you're greeted with the deafening sound of trains, as the building is located right next to an active railway track. Trains pass every five minutes with a loud screeching noise, making it impossible to sleep or even hold a conversation. Nowhere in the booking details was this crucial information mentioned. There is no cleaning staff and the room amenities are extremely poor – no attention to comfort or upkeep. I even had to pay extra just to change rooms due to the unbearable noise – again, something that should have been made clear before booking. The corridors and lift areas are suffocating, with no airflow – it genuinely feels claustrophobic just stepping outside the room. To make matters worse, I paid a premium for parking, only to discover that their basement parking is a complete trap. It is so narrow and tight that even a mid-size car cannot enter or exit without taking 20 minutes of maneuvering. This was not communicated at all in advance. Overall, this place doesn’t even deserve one star. It felt worse than a basic youth hostel. I wouldn’t recommend this property to anyone, under any circumstances. Spend your money elsewhere – you’ll thank yourself later. Let me know if you'd like a slightly toned-down version for formal complaint letters or if you'd like to post this to a specific platform.

Travel Month: Jul 2025 (3-Night Stay)
1.0

Terrible Stay

ankur r.

The ac do not work. Rhe tooms are extremely warm and when you open the window, you listen the train noise. The apartments provides you a fan which has no speed. Poor property to visit in summer season. Please avoid booking this property, its a genuine feedback!

Travel Month: Jun 2025 (3-Night Stay)
2.0

Poor Stay

shivi g.

Room size was very small with no air conditioner.. there were mosquitos in the room... no space for luggage... bed size was very small..

Travel Month: Jun 2025
3.0

Ok ok place

family with 1 kid

The place is nice ,only issue is the trains keeps on passing by the night ,due to which there's lots of noise the entire night.

Travel Month: May 2025 (3-Night Stay)
2.0

Poor Stay

palash.couple

services was really bad. Apartment is too small as compared to photos. suffocating rooms. windows was not opening. First of all shortage of staff. No staff after 5pm and morning staff was terrible. Not at all helping. you can get better apartment in the same price.

Travel Month: May 2025 (3-Night Stay)
4.0

Reception info missing

shivasubramaniyarajan v.loyalty-iconcouple

No reception at all; but “we need to send our id proof to their customer mail and they will send the passcode”- we didn’t know the info prior this via makemytrip. It would be better that such info was given earlier.

Travel Month: Oct 2024
3.0

Decent room with all the facilities but lack human staff for basic help

ashish p.loyalty-iconcouple

Overall the stay was okay. Pros - room was having all the facilities. Like everything we use in kitchen which made life easy as we can have food inside. They provided kettle tea bags and refree. They provided free laundry machines which again helped a lot as you can wash your cloths free of cost. Cons- the rooms were not large and sufficient only for couple. They could have provided a better fan. Rooms does get heat up and you need a good fan at the least. Somehow we opened the window and could sleep because we were very tried. A complete automation in hotel industry is not good and you need some human to interact during check-in process. You can not keep your luggage even if you are 2-3 hours before which is a big drawback. We can never plan flights or arrival like that. Overall, if you are alone or just a couple, this room will serve its purpose.

Travel Month: Sep 2024
4.0

Good Stay

chintak b.loyalty-iconcouple

Stay was very good but please not once booking done kindly provide the access code for opening the door which can be recvd from the hotel via email because it took 1 hour to recved the access code which is compulsory

Travel Month: Sep 2024 (3-Night Stay)
  • user photos
5.0

Good property

vishwanath s.loyalty-iconcouple

Very good property. A good spacious room, having an attached kitchen with all amenities required for cooking. Bathroom is spacious as well railway tracks are close by. But i never had issues with noise. I had booked a studio apartment junior

Travel Month: May 2024 (5-Night Stay)

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Planning to Book VISIONAPARTMENTS Lucerne Neustadtstrasse ? Get inspired by Popular Reviews

Good Stay

chintak bohra

4

Stay was very good but please not once booking done kindly provide the access code for opening the door which can be recvd from the VISIONAPARTMENTS Lucerne Neustadtstrasse via email because it took 1 hour to recved the access code which is compulsory

Very comfortable Stay

Prashant Nimaiyar

5

Excellent experience with 24/7 support. Very good location. Apartments are well maintained, organised and the kitchen was equipped.

Reception info missing

Shivasubramaniyarajan VM

4

No reception at all; but “we need to send our id proof to their customer mail and they will send the passcode”- we didn’t know the info prior this via makemytrip. It would be better that such info was given earlier.

Good property

Vishwanath shenoy

5

Very good property. A good spacious room, having an attached kitchen with all amenities required for cooking. Bathroom is spacious as well railway tracks are close by. But i never had issues with noise. I had booked a studio apartment junior

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