Yatri Suites & Spa

Yatri Suites & Spa has replied on Thu Jul 03 14:05:21 IST 2025

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our hospitality, buffet breakfast, and convenient location. Your kind words mean a lot to our team. We look forward to welcoming you back to Yatri Suites & Spa for another amazing experience soon!

Yatri Suites & Spa has replied on Wed Jul 30 17:30:45 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re pleased to hear you appreciated our food, location, parking facilities, and staff service. However, we are deeply concerned about the inconvenience you faced regarding cleanliness. Please accept our sincere apologies for the issue with cockroaches in your room. This is certainly not the standard we strive to maintain, and we have already informed our housekeeping and pest control teams to take immediate corrective actions. We genuinely appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Yatri Suites & Spa Thamel, Kathmandu

Yatri Suites & Spa

Thank you for your lovely review! We’re glad you enjoyed the cleanliness, our professional and supportive team, the convenient location near the market and LOD, and our food quality. We’re especially happy you liked our open rooftop café and its greenery — it’s one of our favorite spots too! We look forward to welcoming you back to Yatri Suites & Spa soon.

Yatri Suites & Spa has replied on Thu Jul 03 14:08:22 IST 2025

Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed your stay with us and that our team could make your mom’s birthday celebration extra special. Your kind words about our service, food, cleanliness, and staff mean a lot to us. We look forward to welcoming you and your family back to Yatri Suites & Spa for more memorable moments!

Yatri Suites & Spa has replied on Thu Jul 03 14:09:25 IST 2025

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced during your stay. This is certainly not the experience we aim to provide at Yatri Suites & Spa. We take your comments about the linens, odor, and breakfast quality very seriously and have shared them with our housekeeping and kitchen teams to address immediately. We truly regret that we fell short of your expectations and hope you might give us another chance to serve you better in the future.

Yatri Suites & Spa has replied on Thu Jul 03 14:10:24 IST 2025

Thank you so much for your kind words! We’re delighted to hear that you enjoyed our convenient location, tasty food, clean apartments and common areas, and prompt service. It means a lot to us that you plan to book with us again. We look forward to welcoming you back to Yatri Suites & Spa soon!

Yatri Suites & Spa has replied on Thu Jul 03 14:14:00 IST 2025

Thank you for your wonderful review! We’re so happy to hear that you had a great stay and found our staff supportive and the breakfast enjoyable. It’s lovely to know you felt comfortable with us. We look forward to welcoming you back to Yatri Suites & Spa soon!

Yatri Suites & Spa has replied on Mon Jul 28 10:22:55 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness and guest comfort are top priorities for us, and we are truly sorry to hear that we fell short in this regard. Please rest assured that we have addressed your concerns with our housekeeping and maintenance teams to ensure such issues are promptly resolved and do not occur again. Your feedback is essential in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience. Warm regards, Yatri Suites and Spa

Yatri Suites & Spa has replied on Fri Jul 25 15:14:49 IST 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the bathroom maintenance and the blocked wash basin. This is certainly not the standard we aim to uphold, and we truly regret any discomfort caused. Please be assured that your comments have been shared with our maintenance team for immediate action to prevent such issues in the future. We appreciate your understanding and hope to have another opportunity to provide you with a much improved experience at Yatri Suites and Spa. With regards, Yatri Suites and Spa

Yatri Suites & Spa has replied on Fri Jul 25 15:14:14 IST 2025

ChatGPT said: Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you had an enjoyable stay and that our team was able to assist you with your vegetarian breakfast requirements. Your kind words encourage us to continue delivering thoughtful and personalized service to all our guests. We look forward to welcoming you back to Yatri Suites and Spa in the future. With regards, Yatri Suites and Spa

Yatri Suites & Spa has replied on Mon Jul 28 10:23:23 IST 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated the hotel room, location, and overall ambience. Your kind words about these aspects are truly appreciated. We’re sorry to know that the Indian food and service from our staff did not meet your expectations. Your comments have been shared with our restaurant and team management to help us improve in these areas. We truly value your input and hope to have the opportunity to serve you better in the future. Warm regards, Yatri Suites and Spa

Yatri Suites & Spa has replied on Mon Jul 28 10:23:52 IST 2025

Dear Valued Guest, We are extremely sorry to hear about your experience and sincerely apologize for the inconvenience and distress caused during your stay. Your safety and comfort are our utmost priorities, and we take such matters very seriously. We deeply regret the room allocation issue and the situation regarding the door, which is completely unacceptable. Please rest assured that we are urgently investigating this matter to ensure it does not happen again. Your feedback is invaluable in helping us improve, and we hope you will give us another opportunity to regain your trust. Warm regards, Yatri Suites and Spa

Yatri Suites & Spa has replied on Sun Nov 24 10:56:23 IST 2024

Dear Soumi, Thank you for taking the time to share your feedback. We're delighted to know that you appreciated our convenient location in the heart of Thamel and found our staff polite and welcoming. We sincerely apologize for any inconvenience caused by the delay in service during your stay. Your comments are invaluable, and we will address this with our team to ensure we deliver prompt and efficient service moving forward. We truly appreciate your understanding and look forward to the opportunity of welcoming you back for an even better experience. Warm regards, Yatri Suites & Spa

Yatri Suites & Spa has replied on Sun Nov 24 10:58:00 IST 2024

Dear Priyanka, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our rooms, delectable food, and exceptional hospitality. It’s especially heartwarming to know our team’s humility and politeness left a lasting impression on you. Your kind words inspire us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to Yatri Suites & Spa for another delightful stay! Warm regards, Yatri Suites & Spa

Yatri Suites & Spa has replied on Sun Nov 24 11:00:35 IST 2024

Dear Omprakash, Thank you for your lovely feedback! We're delighted to know that you had a pleasant stay, enjoyed our food, appreciated our clean rooms, and found our location convenient. It’s wonderful to hear that you plan to visit us again – we look forward to welcoming you back and ensuring your next stay is even more enjoyable! Warm regards, Yatri Suites & Spa

Yatri Suites & Spa has replied on Mon Jul 28 10:24:18 IST 2025

Dear Valued Guest, Thank you so much for your kind words and positive feedback. We’re delighted to know that you enjoyed our housekeeping, hospitality, and food quality. It’s truly rewarding to hear that our team’s efforts to provide a warm and comfortable stay made a positive impact. Your appreciation motivates us to continue delivering the best possible service. We look forward to welcoming you back to Yatri Suites and Spa soon! Warm regards, Yatri Suites and Spa