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Shangri-La Kuala Lumpur

01234

Luxe Hotel near KL Forest Eco Park & Petronas Towers

Shangri-La Kuala Lumpur
Room
hotel image

About Property

Soak in the luxury and comfort offered by this 5-star property in the heart of Kuala Lumpur, your abode on your Malay vacation. More

  • Property HighlightsProperty Highlights
  • Activities & Nearby AttractionsActivities & Nearby Attractions

Amenities

Deluxe Room King

Fits 2 Adults

  • Cancellation Icon
    Non-Refundable

Per Night:

CAD 170
+ CAD 27 taxes & fees
4.5
Excellent(1062 RATINGS)
Kuala Lumpur City Centre - KLCC

Kuala Lumpur City Centre - KLCC

1.1 km drive to Pavilion Kuala Lumpur

Shangri-La Kuala Lumpur

Soak in the luxury and comfort offered by this 5-star property in the heart of Kuala Lumpur, your abode on your Malay vacation.

Property Highlights

The perfect place to unwind, Shangri-La Hotel Kuala Lumpur has some luxurious amenities that include a spa, outdoor pool, gym, hot tub, and sauna.Additional amenities at the hotel include complimentary wireless Internet access, babysitting/childcare service, gift shop, and newsstand. If you'd like to spend the day shopping, you can hop on the shuttle.Guests can also use a train station pick-up service.

The hotel is home to 5 restaurants and 3 bars. The hotel also offers 24-hour room service.

The hotel offers free self-parking on site.

Activities & Nearby Attractions

Guests can spend their day leisurely at the health club, or the hotel’s outdoor pool.

Head to the spa for relaxing treatments.

Visit famous tourist spots such as Petronas Twin Towers (3.7 km) .

Enjoy shopping at the famous Pavilion Kuala Lumpur (1.7 km) .

How to Reach the Property

  • Sultan Abdul Aziz Shah Airport is 26.9 km from the hotel, and Kuala Lumpur International Airport 2 is 59.1 km away.
  • Enjoy easy connectivity to popular city spots via Bukit Nanas Station, just 300 m from the hotel.

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 11 AM

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Rooms, Guests

7 Room Types

  • Free Cancellation
  • Breakfast Included

Deluxe Room King

  • 398 sq.ft (37 sq.mt)398 sq.ft (37 sq.mt)
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Interconnected Room
  • Daily Housekeeping

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Room Only
  • Non-Refundable

    Non-Refundable

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CAD 170

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Room With Free Cancellation
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

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    16 Dec01:59 PM
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CAD 197

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
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CAD 231

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Executive Room King

  • 420 sq.ft (39 sq.mt)420 sq.ft (39 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Bathtub

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Room Only
  • Non-Refundable

    Non-Refundable

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CAD 184

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Room With Free Cancellation
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
    Non Refundable
    NOW
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    16 Dec01:59 PM
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CAD 214

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
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    16 Dec01:59 PM
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CAD 248

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Executive Room Twin

  • 420 sq.ft (39 sq.mt)420 sq.ft (39 sq.mt)
  • Bedroom 1 - 2 Twin bed(s)Bedroom 1 - 2 Twin bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room Only
  • Non-Refundable

    Non-Refundable

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CAD 184

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Room With Free Cancellation
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    14 Dec01:59 PM
    16 Dec01:59 PM
    Check-in

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CAD 214

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    14 Dec01:59 PM
    16 Dec01:59 PM
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CAD 248

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Horizon Club Executive King

  • 420 sq.ft (39 sq.mt)420 sq.ft (39 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room with Breakfast
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
  • Non-Refundable

    Non-Refundable

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CAD 302

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Room Only
  • Non-Refundable

    Non-Refundable

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CAD 303

+CAD 48 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
  • Breakfast buffet
    Breakfast buffet  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 15 Dec, 5:59 PM

    • No refund if cancelled after 15 Dec, 6:00 PM

    100% Refund
    Non Refundable
    NOW
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    16 Dec10:59 AM
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CAD 350

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Room With Free Cancellation
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
    Non Refundable
    NOW
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    16 Dec01:59 PM
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CAD 351

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Premier Selection Suite 1 King

  • 420 sq.ft (39 sq.mt)420 sq.ft (39 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Interconnected Room
  • Daily Housekeeping

More Details

Room Only
  • Non-Refundable

    Non-Refundable

More Details

CAD 351

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Room With Free Cancellation
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    14 Dec01:59 PM
    16 Dec01:59 PM
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CAD 408

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Premier Suite, 1 King Bed (Selection)

  • 861 sq.ft (80 sq.mt)861 sq.ft (80 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • Bathtub

More Details

Room with Breakfast
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
  • Non-Refundable

    Non-Refundable

More Details

CAD 350

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Room With Free Cancellation | Breakfast only
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 15 Dec, 5:59 PM

    • No refund if cancelled after 15 Dec, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    15 Dec05:59 PM
    16 Dec10:59 AM
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CAD 408

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Family Premier Suite 1 King

  • 420 sq.ft (39 sq.mt)420 sq.ft (39 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 King bed(s)Bedroom 1 - 1 King bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room with Breakfast
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
  • Non-Refundable

    Non-Refundable

More Details

CAD 404

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Room Only
  • Non-Refundable

    Non-Refundable

More Details

CAD 405

+CAD 64 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Breakfast buffet
    Breakfast buffet  
  • Free WiFi
    Free WiFi  
  • Free self parking
    Free self parking  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 15 Dec, 5:59 PM

    • No refund if cancelled after 15 Dec, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    15 Dec05:59 PM
    16 Dec10:59 AM
    Check-in

More Details

CAD 469

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Room With Free Cancellation
    Free Cancellation before ‪14 Dec 01:59 PM‬
    Free Cancellation before ‪14 Dec 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 14 Dec, 1:59 PM

    • No refund if cancelled after 14 Dec, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    14 Dec01:59 PM
    16 Dec01:59 PM
    Check-in

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CAD 470

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Shangri-La Kuala Lumpur Location

location iconLocation rated 4.8 by guests

What guests said

icon

Guests rave about the property's prime location, highlighting its close proximity to major attractions like the Petronas Towers and easy access to public transport. The central setting allows for a lively yet peaceful retreat, with numerous dining options and a vibrant ambiance. Many appreciate the convenience of walking to nearby hotspots, making it an ideal choice for both relaxation and exploration in Kuala Lumpur.

Important information

Please check detailed rules while reviewing your booking

Mandatory Charges
  • Applicable for Premier Selection Suite 1 King. Extra charges to be paid directly at the hotel in local currency

    Tourism Tax

    Tourism Tax collected by the Kuala Lumpur municipality Know more

    CAD 3

    Total for all guests for 1 night(s)

Languages Spoken by Staff
Hindi, English and Malay
Cribs and Extra beds
Extra beds will be provided based on availability
Breakfast Charges
Extra breakfast charges will be applicable if it is not included in your booking tariff

Shangri-La Kuala Lumpur Photos by Guests

  • +13 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
4.5
Excellent

1062 Ratings

Last 10 Customer Ratings (Latest First)

  • 5
  • 5
  • 4
  • 5
  • 1
  • 4
  • 4
  • 5
  • 5
  • 4

Rating Categories

  • Hospitality4.6
  • Facilities4.7
  • Food4.1
  • Room4.3
  • Cleanliness4.6
  • Value For Money4.2
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We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

Guests really appreciate the amazing breakfast buffet and the outstanding service they received from friendly staff. The property boasts a perfect location, just a short walk from major attractions like the Petronas Towers. Rooms are spacious, well-maintained, and provide a comfortable haven. Overall, the property offers a luxurious experience with exceptional amenities, making for a memorable stay.

5.0

Excellent Stay

khushal d.group

Amazing stay, great service, perfect location, and probably one of the best breakfast buffets I have had. Would love to visit again

Travel Month: Oct 2025 (3-Night Stay)

Room: Premier Suite, 1 King Bed (Selection)

4.0

Absolute Perfection in Service and Location!

ajay k.couple

What an amazing stay! The Shangri-La completely exceeded our expectations. The highlights were the incredible breakfast buffet and the truly outstanding service from everyone—front desk, restaurants, and housekeeping. A major bonus is the hotel's ideal location. It's close to major tourist attractions, which makes it a perfectly convenient and strategic choice. You get the best of both worlds: easy access to everything you want to see, and a luxurious, peaceful haven to come back to. A truly five-star experience from start to finish. Highly recommended!

Travel Month: Oct 2025 (3-Night Stay)

Room: Deluxe Room King

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Shangri-La Kuala Lumpur has replied on Tue Oct 14 07:24:53 IST 2025

Dear Mr Ajay Kumar, Thank you for sharing your kind review of Shangri-La Kuala Lumpur. We are delighted to know you had an amazing stay and that our breakfast offerings, warm service, and convenient central location exceeded your expectations. Your kind compliments truly inspire us to continue delivering Shangri-La hospitality from the heart. We look forward to welcoming you back again soon for another memorable stay. Warmest regards, Somik Banerjee Resident Manager

5.0

amazing stay at shangri-la, KLCC

saptarshi s.family with 2 kids

We had four day stay and absolutely loved the experience. Rooms were spacious and clean. Excellent housekeeping. Breakfast spread is wide and suitable for all pallets. From Chinese to Japanese to Continental to Italian to Malaysian, all were amazing. Lunch buffet at Lemon Garden restaurant was the best of all meals. Fresh fish and seafood was the highlight. Staffs are extremely courteous and helpful. The restaurant at the lobby level was little slow in service. Overall very nice experience. They are centrally located - 10 min walk from Petronas tower and even have shuttles to major touristic places within KL

Travel Month: Apr 2025 (4-Night Stay)

Room: Executive Room King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:48:34 IST 2025

Dear Saptarshi Saha, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you had a pleasant experience, from the comfort of your room to the variety of our dining offerings and attentive service. It is heartening to hear that our team delivered the warm Shangri-La hospitality we strive to provide. We truly appreciate your feedback and look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Great stay for business in kl

pushpak d.loyalty-iconbusiness

Great property and nice location. The rooms are spacious & comfortable. Courteous staff that is super accommodating to special requests.

Travel Month: Jan 2025

Room: Deluxe Room King

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Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:50:05 IST 2025

Dear Pushpak Desai, Thank you for taking the time to share your positive review following your stay at Shangri-La Kuala Lumpur. We are delighted to know the comfort of your room, convenient location, and our team’s thoughtful service contributed to a seamless business trip. It’s heartening to hear the warm Shangri-La hospitality we strive to provide made a lasting impression. We truly appreciate your feedback and look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

4.0

Good Stay

sujay w.loyalty-iconcouple

Excellent location, city center accessible to metro. Food was good and service is good. Rooms could have been bigger for the price charged.

Travel Month: Dec 2024

Room: Deluxe Room King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:51:34 IST 2025

Dear Sujay Wantamutte, Thank you for taking the time to share your feedback following your stay at Shangri-La Kuala Lumpur. We’re pleased to know you enjoyed our central location, thoughtful service, and dining offerings. Your comments are truly valued, and we appreciate your feedback regarding the room size, which we will certainly take into consideration. We remain committed to delivering the warm Shangri-La hospitality we strive to provide and look forward to the opportunity of welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

4.0

Good Stay

sheshashayee r.loyalty-icon

We had a pleasant experience at shangri la! the family suite was perfect for us and we had a wonderful time at the hotel. That’s all the photos i want to share

Travel Month: Dec 2024 (5-Night Stay)

Room: Family Executive King

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Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:52:46 IST 2025

Dear SheshaShayee Raghunathan, Thank you for taking the time to share your review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you and your family had a pleasant experience and that the suite suited your needs perfectly. It’s heartening to hear your time with us was enjoyable and we’re glad to have been part of your memorable moments. We look forward to welcoming you back again soon with the warm Shangri-La hospitality we strive to provide. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent Stay

venkateswara r.loyalty-icon

Awesome location, super clean and friendly staff. My stay at shangri-la hotel - kuala lumpur is very satisfactory.

Travel Month: Nov 2024

Room: Executive Room Twin

Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:54:00 IST 2025

Dear Venkateswara Rao Kodali, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you enjoyed our central location, clean surroundings, and the warm service from our team. It’s heartening to hear your experience was a satisfying one, reflecting the Shangri-La hospitality we strive to provide. We truly appreciate your feedback and look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent Stay

nilesh m.loyalty-icon

Shangrila hotel has excellent stay ; rooms are spacious ; stay has great service mind set ; reception has great customer orientation ; breakfast is superb ; concierge is well managed

Travel Month: Nov 2024 (3-Night Stay)

Room: Executive Room, 2 Twin Beds

Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:55:02 IST 2025

Dear Nilesh Manila Thacker, Thank you for taking the time to share your generous review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you enjoyed the spacious rooms, thoughtful service, and the warm welcome from our reception and concierge teams. It’s heartening to hear your experience reflects the Shangri-La hospitality we strive to provide. We truly appreciate your kind words and look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Kuala lumpur stay

sanjeev k.family

It was a wonderful trip, stay and hotel amenities were wonderful. Very supportive staff and hotel team

Travel Month: Aug 2024 (5-Night Stay)

Room: Executive Room, 2 Twin Beds

Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:56:28 IST 2025

Dear Sanjeev Kumar, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you had a wonderful trip and enjoyed our facilities and warm, supportive service. It is heartening to hear your experience reflected the Shangri-La hospitality we strive to provide. We truly appreciate your feedback and look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent Stay

gopakumar k.loyalty-icon

It was a nice stay, very clean and dedicated staffs. Very good ambience, food was excellent, morning buffet was amazing, we loved it. I recommend others to visit at-least one time in shangri la hotel when they visit malaysia. Thanks shangri la staffs for all the support they provided.

Travel Month: Aug 2024 (3-Night Stay)

Room: Executive Room Twin

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Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:59:00 IST 2025

Dear Gopakumar K K, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you enjoyed the clean surroundings, warm ambience and delightful dining experience, especially the morning buffet. It is heartening to hear our dedicated team made your visit a memorable one, reflecting the Shangri-La hospitality we strive to provide. We truly appreciate your recommendation and look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Best hotel

arooshi a.loyalty-iconfamily

Beautiful stay it was, staff is so caring, as if they just working for you. Infrastructure is good, well maintained and clean. You can feel that yeah five state hotels are five stars, they have something different. They closely care for you. I recommend to stay here

Travel Month: Jul 2024

Room: Deluxe Room King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 17:59:57 IST 2025

Dear Arooshi Arooshi, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are truly delighted to know you enjoyed a beautiful experience, and that our caring and attentive team made you feel well looked after throughout. It is heartening to hear that the comfort, cleanliness, and thoughtful touches stood out, reflecting the warm Shangri-La hospitality we strive to provide. We appreciate your recommendation and look forward to welcoming you back again soon Warmest regards, Somik Banerjee Resident Manager

5.0

Affordable Luxury at its best!!

neetu s.loyalty-iconfamily

Family room is amazing….big room, lot of space, view ia breath-taking. Loved the food. Central to almost every prome locatin

Travel Month: Apr 2024 (4-Night Stay)

Room: Family Executive King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:02:25 IST 2025

Dear Neetu Sharma Khurana, Thank you for taking the time to share your lovely review following your stay at Shangri-La Kuala Lumpur. We’re delighted to know you enjoyed the spacious family room, stunning views, and our central location. It’s especially heartening to hear you loved the food, our culinary team is passionate about creating memorable dining experiences for every guest. Your kind words reflect the warm Shangri-La hospitality we strive to provide, and we look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent Stay

armstrong k.loyalty-iconfamily

Excellent stay in the hotel with my family members and experienced 5-star treatment. Thank you for the support and assistance provided by the MMT.

Travel Month: Feb 2024

Room: Deluxe Room, 1 King Bed

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:03:20 IST 2025

Dear Armstrong Krishnan, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to know you and your family had an enjoyable visit and experienced the warm, attentive service we are proud to offer. It is heartening to hear your stay reflected the Shangri-La hospitality we strive to provide and we truly appreciate your feedback. We look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

4.0

Beautiful decor, friendly staff and good food

monika s.solo

Amazing indian food. , at best location, rooms are small as per price but all sight seeing is in near vicinity

Travel Month: Oct 2023

Room: Deluxe Room, 1 King Bed

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Shangri-La Kuala Lumpur

Dear Monika Sharma, Thank you for taking the time to share your review following your stay at Shangri-La Kuala Lumpur. We’re pleased to know you enjoyed the décor, warm service, and the culinary offerings. Our central location, close to key attractions in the city, is designed to enhance the overall guest experience with added convenience. Your feedback is truly appreciated and reflects the Shangri-La hospitality we strive to provide. We look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent Stay

rohit m.loyalty-icon

Complete experience was excellent, check in process stay, restaurant, breakfast keep up good work

Travel Month: Aug 2023

Room: Deluxe Room, 1 King Bed

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:09:22 IST 2025

Dear Rohit Markhedkar, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to hear that your experience, from arrival to breakfast, was thoroughly enjoyable. Your kind words are a true reflection of the warm Shangri-La hospitality we strive to provide from the heart. We sincerely appreciate your feedback and look forward to welcoming you back in the near future. Warmest regards, Somik Banerjee Resident Manager

5.0

Perfect place to stay with family

manoj s.family

Everything about this hotel was great: beautiful room, tasty breakfast, friendly staff and a perfect location! i atayed forb3nighta wot h mybfamily of 4. Upon arrival, we were offered for room upgrade to family room which was more than expectations at nominal ad on of my r 200 per day. It had a separate room for kids with tent bed. Location was also good. Hardly 1km walking to petronas towers. Also few indian reataurant nearby. Staff was very comparative from reception/concierge and housekeeping, concierge guys were very helpful to guide u places and arrange taxis. Hotel offered daily multiple activities for kids to keep them engaged with enjoyment. Overall, nice stay at the hotel. Would prefer to stay again!

Travel Month: Jun 2023 (3-Night Stay)

Room: Executive Room, 1 King Bed

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:10:33 IST 2025

Dear Manoj Singh Thank you for taking the time to share your wonderful review following your stay at Shangri-La Kuala Lumpur. We are delighted to hear that your time with us was enjoyable and that the comfort of the family room, thoughtful touches for the children and warm service from our team made your visit memorable. It is heartening to know our location and kid-friendly activities added to your overall experience. Your kind words truly reflect the Shangri-La hospitality we strive to provide from the heart. We look forward to the pleasure of welcoming you and your family back again soon. Warmest regards, Somik Banerjee Resident Manager

3.0

Average Stay

kushal k.loyalty-icon

Nice hotel but not worth th hype. Food and service was nice and while well maintained a little outdated.

Travel Month: Jun 2023

Room: Deluxe Room King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:11:29 IST 2025

Dear Mr Kushal Kingshuk, Thank you for taking the time to share your feedback following your stay at Shangri-La Kuala Lumpur. While we are pleased to know you appreciated the food and service, we regret to hear that certain aspects of your experience did not fully meet your expectations. Your comments are valuable to us as we continuously strive to improve while staying true to the warm Shangri-La hospitality we are known for. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent Stay

sivasailam r.

Strategically located, excellent rooms, delicious food and courteous staffs. Visit many places of interest by walk from the hotel.

Travel Month: May 2023 (3-Night Stay)

Room: Deluxe Room, 1 King Bed

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:12:40 IST 2025

Dear Mr Sivasailam Rajarathinam, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to hear that you enjoyed our convenient location, comfortable rooms and the warm service from our team. It is also heartening to know the culinary offerings added to your experience. Your feedback truly reflects the Shangri-La hospitality we strive to provide from the heart. We look forward to welcoming you back again soon. Warmest regards Somik Banerjee Resident Manager

3.0

Good hotel, but crowded

rajendra j.loyalty-iconbusiness

Hotel was good but was very crowded during the stay as the palm oil conference was organised in the hotel. Restaurants, lobby and elevators were too crowded. It was difficult to roam around and enjoy.

Travel Month: Mar 2023 (3-Night Stay)

Room: Deluxe Room King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:13:38 IST 2025

Dear Mr Rajendra Jadhav, Thank you for taking the time to share your feedback following your stay at Shangri-La Kuala Lumpur. While we are pleased to know you found the hotel and its facilities to your satisfaction, we regret that the busy atmosphere during the conference impacted your experience. Your comments are truly appreciated and will be taken into consideration as we continue to refine our guest experience, all while upholding the warm Shangri-La hospitality we strive to provide from the heart. We do hope to have the pleasure of welcoming you back for a more relaxing visit. Warmest regards, Somik Banerjee Resident Manager

5.0

Excellent hotel stay

mohan s.family

I liked shangri-la stay very much. Staff were helpful all the time from pure check in to post check out. They helped us to book taxi and allowed late check out. Only recommendation is add few more indian dishes in breakfast, i found it less. Overall had a good stay with family.

Travel Month: Feb 2023

Room: Executive Room King

Shangri-La Kuala Lumpur has replied on Thu Jul 03 18:14:33 IST 2025

Dear Mr Mohan S, Thank you for taking the time to share your kind review following your stay at Shangri-La Kuala Lumpur. We are delighted to hear that you and your family had an enjoyable visit, and that our team’s attentive service from check-in to departure made a positive impression. Your suggestion regarding breakfast variety is much appreciated and will be shared with our culinary team as we continue to enhance the guest experience. Your feedback reflects the warm Shangri-La hospitality we strive to provide from the heart, and we look forward to welcoming you back again soon. Warmest regards, Somik Banerjee Resident Manager

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Planning to Book Shangri-La Hotel - Kuala Lumpur ? Get inspired by Popular Reviews

Perfect place to stay with family

Manoj Singh

5

Everything about this Shangri-La Hotel - Kuala Lumpur was great: beautiful room, tasty breakfast, friendly staff and a perfect location! i atayed forb3nighta wot h mybfamily of 4. Upon arrival, we were offered for room upgrade to family room which was more than expectations at nominal ad on of my r 200 per day. It had a separate room for kids with tent bed. Location was also good. Hardly 1km walking to petronas towers. Also few indian reataurant nearby. Staff was very comparative from reception/concierge and housekeeping, concierge guys were very helpful to guide u places and arrange taxis. Hotel offered daily multiple activities for kids to keep them engaged with enjoyment. Overall, nice stay at the Shangri-La Hotel - Kuala Lumpur. Would prefer to stay again!

amazing stay at shangri-la, KLCC

Saptarshi Saha

5

We had four day stay and absolutely loved the experience. Rooms were spacious and clean. Excellent housekeeping. Breakfast spread is wide and suitable for all pallets. From Chinese to Japanese to Continental to Italian to Malaysian, all were amazing. Lunch buffet at Lemon Garden restaurant was the best of all meals. Fresh fish and seafood was the highlight. Staffs are extremely courteous and helpful. The restaurant at the lobby level was little slow in service. Overall very nice experience. They are centrally located - 10 min walk from Petronas tower and even have shuttles to major touristic places within KL

Absolute Perfection in Service and Location!

Ajay Kumar Narasimha Reddy

4

What an amazing stay! The Shangri-La completely exceeded our expectations. The highlights were the incredible breakfast buffet and the truly outstanding service from everyone—front desk, restaurants, and housekeeping. A major bonus is the Shangri-La Hotel - Kuala Lumpur's ideal location. It's close to major tourist attractions, which makes it a perfectly convenient and strategic choice. You get the best of both worlds: easy access to everything you want to see, and a luxurious, peaceful haven to come back to. A truly five-star experience from start to finish. Highly recommended!

Excellent Stay

Gopakumar k k

5

It was a nice stay, very clean and dedicated staffs. Very good ambience, food was excellent, morning buffet was amazing, we loved it. I recommend others to visit at-least one time in shangri la Shangri-La Hotel - Kuala Lumpur when they visit malaysia. Thanks shangri la staffs for all the support they provided.

Best hotel

Arooshi Arooshi

5

Beautiful stay it was, staff is so caring, as if they just working for you. Infrastructure is good, well maintained and clean. You can feel that yeah five state Shangri-La Hotel - Kuala Lumpurs are five stars, they have something different. They closely care for you. I recommend to stay here

Excellent hotel stay

Mohan S

5

I liked shangri-la stay very much. Staff were helpful all the time from pure check in to post check out. They helped us to book taxi and allowed late check out. Only recommendation is add few more indian dishes in breakfast, i found it less. Overall had a good stay with family.

Excellent Stay

Nilesh Manilal thacker

5

Shangrila Shangri-La Hotel - Kuala Lumpur has excellent stay ; rooms are spacious ; stay has great service mind set ; reception has great customer orientation ; breakfast is superb ; concierge is well managed

Affordable Luxury at its best!!

Neetu Sharma Khurana

5

Family room is amazing….big room, lot of space, view ia breath-taking. Loved the food. Central to almost every prome locatin

Good Stay

Sujay Wantamutte

4

Excellent location, city center accessible to metro. Food was good and service is good. Rooms could have been bigger for the price charged.

Beautiful decor, friendly staff and good food

Monika Sharma

4

Amazing indian food. , at best location, rooms are small as per price but all sight seeing is in near vicinity

Excellent Stay

Sivasailam Rajarathinam

5

Strategically located, excellent rooms, delicious food and courteous staffs. Visit many places of interest by walk from the Shangri-La Hotel - Kuala Lumpur.

Excellent Stay

Venkateswara Rao Kodali

5

Awesome location, super clean and friendly staff. My stay at shangri-la Shangri-La Hotel - Kuala Lumpur - kuala lumpur is very satisfactory.

Excellent Stay

ARMSTRONG KRISHNAN

5

Excellent stay in the Shangri-La Hotel - Kuala Lumpur with my family members and experienced 5-star treatment. Thank you for the support and assistance provided by the MMT.

Excellent Stay

Khushal Devang Shah

5

Amazing stay, great service, perfect location, and probably one of the best breakfast buffets I have had. Would love to visit again

Kuala lumpur stay

SANJEEV KUMAR

5

It was a wonderful trip, stay and Shangri-La Hotel - Kuala Lumpur amenities were wonderful. Very supportive staff and Shangri-La Hotel - Kuala Lumpur team

Great stay for business in kl

Pushpak Desai

5

Great property and nice location. The rooms are spacious & comfortable. Courteous staff that is super accommodating to special requests.

Excellent Stay

Rohit Markhedkar

5

Complete experience was excellent, check in process stay, restaurant, breakfast keep up good work

Good Stay

SheshaShayee Raghunathan

4

We had a pleasant experience at shangri la! the family suite was perfect for us and we had a wonderful time at the Shangri-La Hotel - Kuala Lumpur. That’s all the photos i want to share

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