Furama Hotel Bukit Bintang

Furama Hotel Bukit Bintang

Hi kaushik Rathod, Thank you so much for your wonderful and detailed review! We’re absolutely delighted to hear that you and your family had such a delightful stay with us at Furama Bukit Bintang. It’s heartwarming to know that you enjoyed the spacious rooms, stunning city views, and the comfort we strive to provide our guests. We’re especially glad that our housekeeping, restaurant, and front office teams made your experience memorable — your kind words will surely motivate them to continue delivering their best. It’s also great to know you appreciated our amenities, cleanliness, safety measures, and convenient location near many of Kuala Lumpur’s attractions. Your thoughtful compliments truly mean a lot to us. We can’t wait to welcome you and your family back for another comfortable and memorable stay soon! Warm regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang has replied on Thu Oct 09 18:41:09 IST 2025

Hi Sameer Kumar Das, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a pleasant stay at Furama Bukit Bintang and enjoyed our spacious rooms, clean facilities, and convenient location near many of Kuala Lumpur’s top attractions. We’re especially thrilled that you appreciated our friendly and cooperative team, as well as the variety of dishes at breakfast including the Indian selections! Your kind words truly mean a lot to us and will be shared with the entire team for encouragement. It was a pleasure having you with us, and we look forward to welcoming you back soon for another comfortable and memorable stay! Warm regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang has replied on Tue Sep 30 20:06:23 IST 2025

Hi nikhitha Phasil, Thank you so much for taking the time to share such a detailed review of your family’s 7-day stay with us. We’re delighted to hear that you appreciated the complimentary upgrade and that Elena and Al Amin made such a positive impression with their kindness, professionalism, and extra touches the dinosaur surprise sounds truly magical! We’ll be sure to share your wonderful feedback with them, as they will be so happy to know their efforts made a difference. At the same time, we’re very sorry for the initial cleanliness issues, the inconsistent service, and the inconvenience with water, toiletries, and supplies. Your feedback is extremely valuable, and we’ll use it to strengthen our housekeeping consistency and improve the guest experience overall. We’re so grateful that you highlighted both the positives and the areas for improvement. With dedicated team members like Elena and Al Amin, and thoughtful input from guests like you, we’re confident we can make every stay as memorable as it should be. We truly hope to welcome you and your family back for an even better experience in the future. Best regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang has replied on Tue Sep 30 20:07:33 IST 2025

Hi PRAKASH SHANKARSAA KABADI, Thank you so much for your kind feedback! We’re delighted to know you enjoyed the property and our great location. At the same time, we appreciate your comments about the food feedback like yours helps us improve further. We truly value your support and look forward to welcoming you back for an even better experience next time!

Furama Hotel Bukit Bintang has replied on Tue Sep 30 20:08:23 IST 2025

Hi Rohit Aryan, Thank you for your lovely feedback! We’re so happy to hear you had a really good stay and enjoyed our superb location close to everything. It’s wonderful knowing our guests find it so convenient. We can’t wait to welcome you back again for another great stay!

Furama Hotel Bukit Bintang

Hi abhishek tiwari, Thank you so much for your kind words! 😊 We're delighted to hear you had a good stay with us. Your satisfaction means the world to our team, and we hope to welcome you back for an even more memorable experience next time! Warm regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang

Hi D Mahammad Usman, Thank you so much for taking the time to share your feedback! We’re truly glad to hear that you enjoyed the stay, food, and amenities it means a lot to us. Your observations about the room and washroom condition are well noted, and we’re continuously working on upgrades to enhance our guest experience. 😊 Also, thank you for the great suggestion regarding steamed Indian ricemour culinary team will definitely consider it for future menu planning! We hope to welcome you back again soon for an even better stay. Warm regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang has replied on Tue Jun 24 19:33:02 IST 2025

Hi Mr Prasanna Gnanavelu, Thank you so much for your glowing review! We're absolutely delighted to hear that you enjoyed your stay at Furama Bukit Bintang and found our location so convenient having easy access to 24/7 shops and food options really does make exploring KL a breeze! We're especially glad our breakfast menu catered well to both vegetarian and non-vegetarian preferences and that you found the rooms clean and comfortable. Knowing your little ones had fun with the kids' activities is the cherry on top! We truly appreciate your kind words and can't wait to welcome you and your family back for another great experience. Warm regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang

Hi En Amit Verma, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear you enjoyed our clean and comfortable rooms, delicious food, and unbeatable location in the heart of the city. It’s also wonderful to know our team made a great impression with their helpful and humble service we’ll be sure to pass along your compliments! 💛 We can’t wait to welcome you back for another great stay. Until then, safe travels and warm regards from all of us at Furama Kuala Lumpur! Warm regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang has replied on Thu Jun 19 20:52:55 IST 2025

Hi Rajat Dhuria, Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the discomfort and inconveniences you encountered. Cleanliness, privacy, and guest comfort are fundamental to us, and we deeply regret the shortcomings you described from the room condition to the service delays and miscommunication. Please know that we take your feedback seriously and will be addressing these concerns immediately with our team for internal review and corrective actions. Regarding the water dispensers, they are part of our sustainability efforts to reduce plastic waste, but we absolutely understand personal preferences and can provide bottled water upon request. We also regret the misunderstanding regarding the minibar and lounge conditions and will look into these matters closely to ensure accuracy in our communication and upkeep of our facilities. Though we did not meet your expectations this time, we hope you’ll give us the opportunity to improve and restore your confidence in a future visit. Best regards, Genevieve Furama Bukit Bintang

Furama Hotel Bukit Bintang has replied on Sun Jun 08 14:24:22 IST 2025

Hi sakthi Ship, Thank you so much for your heartwarming review! We're absolutely delighted to hear that your stay exceeded expectations from our kind and responsive staff, to the stunning city view, and the delicious food that tempted your taste buds! It means the world to us to know you had such an amazing experience at Furama Hotel Bukit Bintang. We truly can’t wait to welcome you back for another memorable stay soon! Warm regards, Genevieve Furama Bukit Bintang