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Swissotel Al Murooj

Name: Swissotel Al Murooj
Address: Al Mustaqbal Steet Opposite The Dubai Mall Downtown Dubai, Dubai, 117546, UNI
Price range: Swissotel Al Murooj Price starts at BHD 70/Night

Comfortable Stays Opposite The Dubai Mall & Burj Khalifa

About Property

Swissotel Al Murooj Dubai offers a luxurious base in the heart of Downtown Dubai. More

Property Highlights
Activities & Nearby Attractions

Amenities

Spa
Swimming Pool
Gym
+ More Amenities

Classic Room Twin

Fits 2 Adults

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY
Free Cancellation till 24 hrs before check in
100% Refund
Non Refundable
NOW
Pay 1
11 Dec
16 Dec05:59 PM
17 Dec10:59 AM
Check-in

Per Night:

BHD 70

+ BHD 14 taxes & fees

4.1

Very Good(1174 RATINGS)

Downtown Dubai

6 minutes walk to The Dubai Mall

About Accor Group

Operates 5300+ properties in 110 countries, including France & Australia.
Offers award-winning accommodations across all budget categories.
Manages a portfolio of 55 brands including Novotel, Pullman, Sofitel & more.

Property Highlights

Enjoy the most relaxing holiday ever swimming in the outdoor pool and playing in the dedicated squash/tennis courts. Additional wellness facilities include 3 Jacuzzis, 4 steam rooms, and 4 saunas.There is a play area for kids. Fitness enthusiasts can work out in any of the two gyms or at the aerobics room.There is an additional gym exclusively for ladies. Personal training classes is available at the gym as well as the outdoor pool.For business travellers, the property offers a choice of 7 meeting rooms and a ballroom. Additional features include a 24-hour front desk, luggage storage, daily housekeeping, concierge, and laundry services.Hindi and English-speaking staff are available for assistance. A designated smoking area is available within the premises.

Opened in 2005, this property offers a choice of 215 rooms and suites.

For dining, it has 5 eateries including Double Decker, a British-style pub and an all-day dining restaurant.

Enjoy free shuttle service to the heart of Dubai's Downtown. The property also offers airport transfers, taxis, rental cars, and free parking.

Activities & Nearby Attractions

Work out on your own or sign up for personal training in the gym.
Enjoy aerobics, tennis, or squash.
Relax in the steam room, sauna, or Jacuzzi.
The property has an outdoor pool and a kids' play area too.
Shop, dine and enjoy the many entertainment venues at the Dubai Mall (580 m).
Marvel at the birds' eye view of the city from the observation deck at the iconic Burj Khalifa (670 m).
Enjoy the picturesque show put up by the musical Dubai Fountains (830 m).
Fun days can be had at Wild Wadi Waterpark (11.3 km), Dolphin Bay (17.2 km), and Aquaventure Water Park (17.7 km).

How to Reach the Property

Dubai International Airport (DXB) is 10.8 km from the hotel, while Sharjah International Airport (SHJ) is at a distance of 27.8 km.
Enjoy easy connectivity via metro stations Financial Center (970 m) and Emirates Towers (1.7 km).
Travellers liked this property because of its good location.

Change Dates and Guest(s)

Check-in: 3 PM | Check-out: 12 PM

Check-in date

Check-out date

Rooms, Guests

13 Room Types

Free Cancellation
Breakfast Included
Breakfast & Lunch/Dinner Included
Free Cancellation Zero Payment Now
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.

Classic Room Twin

452 sq.ft (42 sq.mt)
City View
Bedroom 1 - 2 single beds
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 70

+BHD 14 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 81

+BHD 16 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 100

+BHD 20 taxes & fees Per Night

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Classic Room King

452 sq.ft (42 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 70

+BHD 14 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 81

+BHD 16 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 100

+BHD 20 taxes & fees Per Night

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Deluxe Room, 1 King Bed

452 sq.ft (42 sq.mt)
City View
1 King bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 75

+BHD 15 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

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100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 87

+BHD 17 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 105

+BHD 21 taxes & fees Per Night

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Deluxe Twin Room, 2 Twin Beds

452 sq.ft (42 sq.mt)
City View
Bedroom 1 - 1 Twin bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 75

+BHD 15 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 87

+BHD 17 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 105

+BHD 21 taxes & fees Per Night

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One Bedroom Apartment

538 sq.ft (50 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

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100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 107

+BHD 21 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

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100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 118

+BHD 23 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
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Free Cancellation till 24 hrs before check in

Cancellation Policy

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100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 137

+BHD 27 taxes & fees Per Night

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Swiss Executive Room King

452 sq.ft (42 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

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100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 112

+BHD 22 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

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100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 124

+BHD 24 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 142

+BHD 28 taxes & fees Per Night

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Swiss Executive Room Twin

452 sq.ft (42 sq.mt)
City View
Bedroom 1 - 1 Full bed(s)
Bathrooms - 2
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 112

+BHD 22 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 124

+BHD 24 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 142

+BHD 28 taxes & fees Per Night

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Two Bedroom Apartment

1561 sq.ft (145 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bedroom 2 - 2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 117

+BHD 23 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 129

+BHD 26 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 147

+BHD 29 taxes & fees Per Night

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Swiss Executive Premium

560 sq.ft (52 sq.mt)
City View
1 King bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 122

+BHD 24 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 134

+BHD 27 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 153

+BHD 30 taxes & fees Per Night

Book Now

Three Bedroom Apartment

2153 sq.ft (200 sq.mt)
City View
Bedroom 1 - 1 King bed(s)
Bedroom 2 - 2 Twin bed(s)
Bedroom 3 - 2 Twin bed(s)
Bathrooms - 1
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 127

+BHD 25 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 139

+BHD 28 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 158

+BHD 31 taxes & fees Per Night

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Classic Suite

646 sq.ft (60 sq.mt)
City View
King Bed
1 Bathroom

Bathtub

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 212

+BHD 42 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 224

+BHD 44 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 242

+BHD 48 taxes & fees Per Night

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Executive Suite

Iron/Ironing Board
Hairdryer
Bathrobes
Alarm Clock

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 315

+BHD 62 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

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11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

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BHD 327

+BHD 65 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

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BHD 346

+BHD 68 taxes & fees Per Night

Book Now

The Penthouse

5328 sq.ft (495 sq.mt)
King Bed, Twin Beds

Iron/Ironing Board
Hairdryer
Bathrobes
Alarm Clock

More Details

Room With Free Cancellation

Book with Zero Payment
FLEXIBLE RATE - ROOM ONLY

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 630

+BHD 125 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 642

+BHD 127 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
FLEXIBLE RATE - HALF BOARD

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

11 Dec

16 Dec05:59 PM

17 Dec10:59 AM

Check-in

More Details

BHD 661

+BHD 131 taxes & fees Per Night

Book Now

Swissotel Al Murooj Location

location icon Location rated 4.3 by guests

What guests said

Guests rave about the property's prime location just steps from Dubai Mall and Burj Khalifa, offering unparalleled convenience to major attractions. With easy access to downtown amenities, many highlighted the excellent accessibility and vibrant surroundings, ensuring a memorable stay. The proximity to public transport and attractions adds to the overall satisfaction, making it a perfect choice for both tourists and families.

Important information

Please check detailed rules while reviewing your booking

Mandatory Charges

Applicable for Classic Room Twin. Extra charges to be paid directly at the resort in local currency
City/Local Tax
City/Local Tax collected by the Dubai municipality Know more
BHD 2
Total for all guests for 1 night(s)

Languages Spoken by Staff

Hindi, English, Arabic, German, Spanish, Polish, French and Russian

Cribs and Extra beds

Extra beds will be provided based on availability

Breakfast Charges

Extra breakfast charges will be applicable if it is not included in your booking tariff

Deposit Charges

Security deposits are refundable

Swissotel Al Murooj Photos by Guests

+84 Guest Photos

User Rating & Reviews

everyone
group
couple
solo
business
family

4.1

Very Good

1174 Ratings

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality4.1
Facilities3.8
Food4.1
Room4.3
Cleanliness4.3
Value For Money3.9

We are using generative AI to show you summarised user review

Review Summary

This property boasts an excellent location, just a short walk from Dubai Mall and Burj Khalifa, making it super convenient for sightseeing. Guests appreciate the spacious rooms, diverse breakfast spread, and helpful staff. The swimming pool area is also a highlight. However, a few reviews mention that the property could use some updates. Overall, the atmosphere is welcoming and family-friendly.

4.0

good but not outstanding

kiran n.family with 2 kids

The rooms were good, staff helpful.. The hotel was stingy and did not provide toiletries. The coffee capsules were probably home made and very bad . Breakfast buffet was good

Travel Month: Oct 2025 (4-Night Stay)

Room: Classic Room Twin

5.0

Excellent Stay

vikram j.family with 1 kid

Excellent Location, few minutes walk from Dubai mall and Burj. Spacious rooms, great breakfast spread and Indian dishes too.

Travel Month: Oct 2025 (4-Night Stay)

Room: Two Bedroom Apartment

4.0

Good Stay

kulbinder s.couple

Was good and the and services and staff is very helping and location is the +ponit which is just beside of Dubai mall and Burj Khalifa

Travel Month: Oct 2025 (5-Night Stay)

Room: One Bedroom Apartment

3.0

Swissotel Review

deepak g.family

The service was quite good but the room decor was nothing thinking it as five star hotel. Looked more like a 3 star since the carpet was not well maintained and even furniture was old.

Travel Month: Jul 2025 (4-Night Stay)

Room: Two Bedroom Apartment

4.0

awesome

berjeshwar j.family with 2 kids

It’s a nice place and near to Dubai Mall. Everything very close to this hotel. Nice swimming pool. Satisfied

Travel Month: Jun 2025

Room: Two Bedroom Apartment

1.0

Terrible Stay

billwadal b.solo

Apart from the location nothing about this run down property is worth writing. Special mention about the guy at the check in desk Edricks who doesn't know how to behave and in fact thinks that he's above the management team. The apartment I stayed in badly needs renovation and maintenance. The bathroom was so slippery that I fell down and injured myself after a shower.

Travel Month: Jun 2025

Room: One Bedroom Apartment

1.0

Terrible Stay

nafeesa k.solo

Very bad..........

Travel Month: May 2025

Room: Classic Room Twin

3.0

Average Stay

ankit s.

We stayed in Swiss hotel during May ,25. The hotel is nicely located near Dubai mall and other attractions. I found the rooms a bit outdated and average in terms of decor. The breakfast spread was just fine and the taste was average, too. Room services were quick, and the staff was very cordial and helpful.

Travel Month: May 2025 (3-Night Stay)

Room: Classic Room Twin

1.0

fraud

kulbir s.couple

Dear MakeMyTrip Team, I am writing to express my deep disappointment regarding a recent hotel booking I made through your platform for my stay in Dubai. Upon checking into the hotel, I was shocked to find that the condition of the room was far below acceptable standards. The room was stinking and unhygienic, and the overall environment of the hotel was completely different from what was shown in the pictures and videos on your app. It was a very unpleasant experience and certainly not what I expected from a reputed platform like MakeMyTrip. Due to the poor condition and misrepresentation, I had no choice but to check out within an hour or two of checking in. I had to make alternative arrangements at the last minute, which caused me considerable inconvenience and additional expense. This experience has left me extremely dissatisfied, and I sincerely request you to look into this matter and initiate a full refund for the booking at the earliest. I hope MakeMyTrip will stand by its promise of quality service and customer satisfaction. I look forward to a prompt resolution. Thank you, [kulbir singh]

Travel Month: May 2025 (3-Night Stay)

Room: One Bedroom Apartment

2.0

Poor Stay

vengat r.family with 1 kid

The hotel stinks and room are pretty old condition

Travel Month: May 2025

Room: Classic Room Twin

5.0

stay

naba b.family

Very nice apartment in a great location. Rooms were very clean and everyone were super helpful. Definitely recommend.

Travel Month: Mar 2025 (5-Night Stay)

Room: One Bedroom Apartment

5.0

wonderful stay

varun g.family with 1 kid

it was nice well clean room,nice breakfast. cosy room for family stay. We stayed for 3 nights, hotel was very accommodating, with luggage storage as well.

Travel Month: Feb 2025 (3-Night Stay)

Room: Classic Room Twin

3.0

Average Stay

bhaveshkumar.solo

Receptionist as well as room service team was not responding on time. Very slow in terms of response.

Travel Month: Dec 2024

Room: Classic Room King

3.0

Average Stay

raman s.

Services at property were very poor. Microwave and fridge were not working and even after requesting them to fix them, they were not able to do that. Property location and breakfast was good. Overall stay was average. However will not stay in this property again due to the services provided by the staff.

Travel Month: Dec 2024 (3-Night Stay)

Room: Two Bedroom Apartment

5.0

Excellent Stay

pritpal s. loyalty-icon

Make my trip hotel al mooruj swiss o tel was best in dubai

Travel Month: Dec 2024 (5-Night Stay)

Room: Two Bedroom Apartment

3.0

Good hotel but very outdated

olivia m.

family

Hospitality and service was good and food is really great but the hotel is really old and outdated. It’s under maintenance for over 5-6 months now. The gym and 2 restaurants are being renovated. The executive lounge 14th floor was not operational as it was under maintenance. Buffet breakfast is served in pergolas which is really cramped, seating is limited. We had booked the swiss executive room with lounge access and the room is really old. Heard from other guests that all rooms are old and need maintenance. Our room safe didn’t work even after the staff tried for 6 days. The washbasin and bathtub gave us problems throughout our stay.

Travel Month: Nov 2024 (5-Night Stay)

Room: Swiss Executive Room King

5.0

Excellent Stay

vikas d.

family

Stayed with family for 7 nights in a bhk apartment. Excellent property and services. Liked the stay. Memorable holiday with family.

Travel Month: Oct 2024 (7-Night Stay)

Room: Two Bedroom Apartment

3.0

Average Stay

aditi.

The property is old and needs maintenance food options for breakfast needs an upgrade swimming pool is not kept as clean approach to hotel and apartment is quite haywire overall satisfactory but not value for money and would request if it is made more affordable going forward thanks

Travel Month: Nov 2024

Room: Two Bedroom Apartment

1.0

Refund of amount for cancellation of 1 room

bejender s. loyalty-icon

family

I had booked hotel in dubai swissotel al murooj from 14 october to 17 october 2024 2 rooms two bedroom apartment was booked by mistake. We required only 1 room two bedroom apartment. For cancel-ling 1 room i spoke to the hotel, they said cancellation of 1 room can only be done, it is usually received once stay of guests is complete. I requested the hotel to please do the needful this will facilitate save lot of money. I spoke to many persons well in time so that it could be canceled but nobody responded to my requests. Now my trip is over and i don’t know weather i will get the refund or not.

Travel Month: Oct 2024 (3-Night Stay)

Room: Two Bedroom Apartment

1.0

Worst customer service ever

mohd f.

business

I didn’t even checked in because i missed my flight but my another guest left the property after waiting for 5 hours on 24th of september, i raised a complaint at that instance immediately but no one took any action i am going to leave makemytrip for this terrible experience and would rate a 0 star for all the inconvenience caused and my money got wasted.

Travel Month: Sep 2024

Room: Classic Room