Hotels in Colombo of Same Star Category
Katunayake
Maradana
Kalubowila
Mount Lavinia
Fort
Alapitiwela
Katunayake
Wellawatta South
Dehiwala
Katunayake
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About Property
Located just minutes from Galle Face Green Colombo Walks, this port-side hotel is a no-frills hotel that offers a clean and modest stay with shops and restaurants close by.
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Property Highlights
Location & SurroundingsDeluxe Double Room
Fits 2 Adults
Per Night:
Pettah - Near the Fort
7 minutes walk to Jami Ul-Alfar Mosque
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Cancellation Policy
Free Cancellation till 13 Dec, 11:59 PM
No refund if cancelled after 14 Dec, 12:00 AM
Cancellation Policy
Free Cancellation till 13 Dec, 1:59 PM
No refund if cancelled after 13 Dec, 2:00 PM
Location rated 2.5 by guests
What guests said
Guests appreciated the property's central location, near markets and restaurants, making it convenient for shopping. However, some mentioned it being in a congested area with little peace and under construction, which detracted from the experience. Multiple reviews referenced maintenance issues and poor conditions in the surrounding environment, impacting overall satisfaction despite some positive mentions of proximity to attractions.
Property Rules at Metro Port City Hotel







91 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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The property has a mix of experiences noted by guests. While some appreciate the friendly staff and decent location near attractions and dining, many express disappointment over cleanliness issues, lack of basic amenities, and poor maintenance. Guests highlighted problems like ants, cockroaches, water leakage, and inadequate customer service, leading to an overall negative impression.
Terrible Stay
My stay here was booked for 2 nights and it was worst experience I have ever had. There were no amenities provided which were mentioned while booking. Not even a blanket was provided. Upon confrontation receptionist mentioned they only provide bedsheet and no blanket. There were hygiene issues as well. The bed was full of Ants, there were cockroaches in the room. Even the waste sink water couldn’t get into drainage. The water was coming out with insects from the drainage. No kettle, toiletries, mini fridge was provided. There were other guests who felt the same issues. I did contact MMT but no resolution provided.
Room: Deluxe AC Room
Excellent Stay
Amazing hotel perfect start for solo traveller , very near by attraction places , staff if good
Room: Deluxe AC Room
Terrible Stay, would never recomend anyone to stay
Our stay was terrible. Do not go on photographs, Hotel is like a hostel. Location is not nice & very noisy. Also the staff is very rude. Dirty Bedsheets. Water sepage stains on wall.
Room: Deluxe AC Room
Worst experience
It is not a 3 star hotel as stated, it should be rated -3 star, broken tv, not properly functioning ac, customer service is poorest, no fan, sometimes ac don't function properly.
Room: Deluxe AC Room
Poor Stay
No words totally waste of money
Room: Deluxe AC Room
Good Stay
This hotel is one of the best spot of the Colombo city. The hotel is very good and big size rooms. The attached bathroom is very clean. Stuff of this hotel is very good. They very friendly.
Room: Deluxe AC Room
Poor Stay
The hotel was not at all clean as it was shown in the pictures the property is very old there are big mouse in the hallway and there is some construction going on in the hotel which was very annoying as it had constant hammering noise . The bathroom was not at all clean the toilet seat keeps moving , bathroom has cob webs , the room has dirty walls , dirty linen , no comforter provided & they don’t even have basic cutlery like spoon plates etc . Won’t recommend unless it’s very necessary. Not worth the price
Room: Deluxe AC Room
my review
I can not explain.The staff are good.plumbing work is not done to the reasonable standards.room no 602 ,there is water seepage.
Room: Deluxe AC Room
Terrible Stay
Representative
Room: Deluxe AC Room
Terrible Stay
The hotel does not match the pictures shown. Management is poor, and both the ac and fan are not working. The staff is unfriendly. Overall, it was a very bad experience.
Room: Superior Deluxe AC Room
Terrible Stay
It's located in a very congested market area no peace. Hotel is under construction services are very poor no tea no restaurant around. It's a horrible place should be removed from mm t
Room: Deluxe AC Room
Poor Stay
The rooms are really bad old stinky and wifi is not reachable if we close the door no hygiene cleanliness
Room: Deluxe AC Room
Worst hotel
Never recommend.
Room: Deluxe AC Room
Terrible Stay
Staff not help, no respect no other facilities i left same day and book other hotel. I want refund.
Room: Deluxe A/C Room
Below average stay, just for transit visa it was booked in a hurry.
It is tucked away in a narrow lane. The property has water leakage in all the 3 rooms we stayed. Booked in a rush for transit visa purpose. It is close to port city and one galle mall and the big 5 star hotels. If it were not raining and leakages into the rooms, it would have been better. We literally had to wear our shoes through out the stay. The staff are very friendly.
Room: Deluxe A/C Room
Room size was big but did not provide soap and shampoo.
Location was good, in the heart of the city. Rooms are average and hotel did not provide shower cap, soap and shampoo. Else everything was ok. Recommend only for short stay. The only thing i like about hotel was friendly staff and plenty of food restaurants nearby area. Else everything was average.
Room: Deluxe A/C Room



Not good
The hotel is not good, unprofessional environment. No facilities. Not good service, bad location.
Room: Deluxe A/C Room



Poor Stay
I booked tripel bed room but he give double bad and room service also third class
Room: Deluxe A/C Room
Excellent Stay
Excellent stay great staff good cleanliness polite staff
Room: Deluxe A/C Room
Excellent Stay
The stay was really good. Very helpful staff. Good rooms. Great balcony
Room: Deluxe A/C Room
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