أوتيل أوسيل

أوتيل أوسيل تم الرد لWed Jun 25 12:24:26 IST 2025

Dear Suresh Bollipo Warm greetings from Hotel Osel! Thank you for sharing your experience from your stay in the first week of January 2025. We’re absolutely delighted to hear that your time with us was fantabulous! It's great to know that the size of the suite, the maintenance, amenities, and the value for cost all met your expectations. Your kind words mean a lot to our team, and we’re truly grateful for your appreciation. We look forward to welcoming you back for another memorable stay soon! Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:25:38 IST 2025

Dear Sai Vishnu Teja Rekapalli Warm greetings from Hotel Osel! Thank you so much for your kind words. We’re glad to hear that you enjoyed our hospitality, found the food to your liking, and appreciated the cleanliness and comfort of our rooms. Your feedback means a lot to us and will surely encourage our team to keep delivering great service. We look forward to welcoming you back to Hotel Osel on your next visit to Thimphu! Warm regards, Sangay chozom

أوتيل أوسيل تم الرد لSun Sep 28 11:45:39 IST 2025

Dear Ashraf khan, Thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay with us, found our staff cooperative, and appreciated the spacious rooms and convenient location. It is always our pleasure to ensure our guests have a comfortable and memorable experience, and your encouraging words mean a lot to us. We look forward to welcoming you back again soon. Warm regards, Hotel Osel

أوتيل أوسيل تم الرد لWed Jun 25 12:23:19 IST 2025

Dear Javed Miyada Warm greetings from Hotel Osel. Thank you for taking the time to share your experience with us. We are truly sorry to hear about the inconvenience you faced with the hot water during your stay, especially while traveling with a baby. Please accept our sincerest apologies for the discomfort caused. This is certainly not the experience we aim to provide, and we deeply regret that your request was not resolved in a timely manner. We have taken your feedback seriously and have already raised the issue with our maintenance and operations teams to ensure such lapses are not repeated in the future. We do appreciate your kind words about our staff’s politeness and modesty, and we thank you for acknowledging their efforts despite the inconvenience. We hope you will give us another chance to make it right and provide you with a much-improved stay. Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:21:02 IST 2025

DearPrakash Sharma Warm greetings from Hotel Osel! Thank you so much for your kind words. We’re delighted to hear that you enjoyed our convenient location surrounded by the scenic beauty of the mountains. It’s also wonderful to know that our team’s hospitality and our Indian cuisine added to your experience. Your appreciation means a lot to us and will be shared with our entire team. We look forward to welcoming you back to Hotel Osel on your next visit to Thimphu! Warm regards, Sangay Chozom

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Dear Anupama Arora Warm greetings from Hotel Osel! Thank you for sharing your experience with us. We truly appreciate your understanding regarding the room booking issue. While we regret that the suite you originally booked through MMT was unavailable, we’re glad our team could accommodate you and make your stay comfortable. It means a lot to us that you recognized the efforts of our staff—we’ll be sure to pass along your kind words to the team. We’re sorry to hear about the lack of response from the booking platform and hope your concern is resolved soon. Should you choose to book directly with us next time, we’ll be happy to offer you the best available room and a more seamless experience. We look forward to welcoming you back again! Thank you Sangay Chozom

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Dear Debolin Chakrabarti Warm greetings from Hotel Osel! Thank you for taking the time to share your experience. We're so pleased to hear that you had a very good stay and enjoyed the cleanliness of the room and bed, the tasty food, the courteous behavior of our staff, and the uninterrupted hot water facility. It’s also great to know you found the location convenient and the connectivity excellent—especially our proximity to NJP railway station. We truly appreciate your kind words and look forward to welcoming you back on your next visit! Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 10:49:55 IST 2025

Dear Priya Mahto Warm greetings from Hotel Osel! Thank you for sharing your experience with us. We're delighted to know that you appreciated our friendly staff, clean and hygienic environment, good facilities, delicious food, and the beautiful mountain views from your room. We’re sorry to hear you faced an issue with the hot water in the washroom. Please accept our sincere apologies for the inconvenience caused. Our maintenance team has been informed, and we are taking steps to ensure such concerns are resolved promptly for future guests. Your feedback is very important to us and helps us continually improve. We hope to welcome you back for an even better stay in the near future. Warm regards, Sangay Chozom

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Dear Mr. Amit Kumar Warm greetings from Hotel Osel! Thank you so much for your kind words. We’re delighted to know you enjoyed your stay with us—from the well-equipped rooms and beautiful mountain views to the courteous service from our team and the variety of food options for both vegetarian and non-vegetarian guests. Your appreciation means a great deal to us, and it truly motivates our team to continue delivering memorable and comfortable experiences. We look forward to welcoming you back to Hotel Osel on your next visit to Thimphu! Thank you Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 10:47:11 IST 2025

Dear Saharash Bhanawat Warm greetings from Hotel Osel. Thank you for taking the time to share your recent experience with us. We’re sorry to hear that your stay fell short of expectations in certain areas. Please accept our sincere apologies for the inconvenience caused by the limited food options, taste, and pricing. We understand how important the dining experience is, and your feedback has been shared with our kitchen team for immediate review and improvement. We also acknowledge your concern regarding staff experience. While we have some new team members in training, we are continuously working to strengthen service standards under the guidance of our senior staff, including our manager. Regarding the service for guides and drivers, we would like to clarify that we do offer complimentary meals for them at our staff cafeteria. We’re sorry if this was not properly communicated during your stay, and we will ensure better coordination and clarity moving forward. Your feedback is invaluable in helping us improve, and we hope you’ll consider giving us another opportunity to offer you a more seamless experience in the future. Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:26:46 IST 2025

Dear Naveenkumar Warm greetings from Hotel Osel! Thank you for your kind words and for choosing to stay with us. We're delighted to know you enjoyed our central location, found the rooms comfortable, and appreciated the hospitality and friendliness of our staff. Your feedback means a lot to us and motivates our team to continue delivering memorable experiences. We look forward to welcoming you back to Hotel Osel on your next visit to Thimphu! Thank you Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:27:43 IST 2025

Dear Garima Goel Warm greetings from Hotel Osel! Thank you for taking the time to share your experience with us. We’re delighted to hear that you had a good stay overall, enjoyed our spacious and clean rooms, and found our front desk team to be cordial and helpful. We sincerely regret that the food did not meet your expectations. Your feedback has been shared with our kitchen team, and we are taking it seriously as we work to improve the quality and consistency of our dining experience. We truly appreciate your honest feedback and hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:28:51 IST 2025

Dear Anantharaj Warm greetings from Hotel Osel! Thank you so much for your wonderful words. We’re thrilled to hear that you had a great experience, enjoyed the food, and found our staff friendly and welcoming. Your appreciation means a lot to us, and we look forward to welcoming you back to Hotel Osel soon! Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:29:52 IST 2025

Dear Prashant Warm greetings from Hotel Osel. Thank you for taking the time to share your experience with us. While we’re glad to know you appreciated our property’s location and potential, we are truly sorry to hear that your experience with our staff and maintenance fell short of expectations. Please accept our sincere apologies for any unwelcoming behavior and lack of attentiveness you encountered. This is not the standard of service we aim to provide, and we are addressing this matter with our team immediately to ensure proper training and guest care are reinforced. We also appreciate your feedback on maintenance and will look into areas that need attention so that we can offer a more polished experience to future guests. Thank you once again for your honest review. We hope you will consider giving us another opportunity to serve you better. Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لSun Sep 28 11:48:04 IST 2025

Dear Avinash Panda, Thank you for sharing your valuable feedback with us. We are very pleased to know that you enjoyed your stay overall, and we truly appreciate your honest comment regarding the food quality. Please be assured that we take your suggestion seriously and will work with our culinary team to further improve the dining experience for our guests. Your feedback helps us serve you better. We look forward to welcoming you again and providing you with an even more satisfying experience on your next visit. Warm regards, Hotel Osel

أوتيل أوسيل تم الرد لWed Jun 25 12:30:58 IST 2025

Dear Akhil Warm greetings from Hotel Osel! Thank you for taking the time to share your thoughts with us. We’re glad you stayed with us and appreciate your honest feedback regarding the food quality. Please rest assured that your comments have been shared with our culinary team, and we are working on improving both the variety and taste to better meet our guests’ expectations. We hope to welcome you back soon and provide you with an even better dining experience. Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 12:35:34 IST 2025

Dear Rohit Kushwaha Warm greetings from Hotel Osel! Thank you for your thoughtful feedback. We’re happy to hear that you found the rooms spacious, the washrooms clean, and the heating comfortable during your stay. Your appreciation means a lot to our team. We look forward to welcoming you back for another pleasant stay in the future! Warm regards, Sangay Chozom

أوتيل أوسيل تم الرد لWed Jun 25 13:04:30 IST 2025

Dear Priyanka Gohain Warm greetings from Hotel Osel! Thank you so much for your kind words. We’re delighted to hear that you had a lovely stay and enjoyed our cozy rooms. It’s wonderful to know that our staff’s sincerity and friendliness made your visit even more special. Your feedback truly encourages our team to keep delivering great service. We look forward to welcoming you back to Hotel Osel soon! Warm regards, Thank you

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Dear Saurabh Warm greetings from Hotel Osel! Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our convenient location just a five-minute walk from the city center and appreciated the nearby top-rated cafés. It’s great to know that our heated rooms kept you cozy during the chilly New Year weather in Thimphu. Your kind words inspire us to continue providing comfort and excellent service to all our guests. We look forward to welcoming you back to Hotel Osel on your next visit! Warm regards, Thank you