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Review Of The Ontime Hotel0123401234

Andheri East, Mumbai | 1.8 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    570 Ratings, 300 Reviews

    excellent
    21%
    very good
    30%
    average
    25%
    poor
    12%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 5
    • 3
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness3.4
    • Room3.1
    • Food3.3
    • Hospitality3.4
    • Value For Money3.1
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Excellent location near airport with good connectivity
    • Clean and well-maintained rooms appreciated by many guests
    • Cooperative and polite staff providing decent service
    • Food quality appreciated but pricing considered high
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    lalbihari y.group

    The food was really delicious, near the airport, the room was too small for an extra bed. Overall a good hotel to stay.

    Travel Month: May 2026

    Room: Premium Room

    5.0

    good

    poonam r.solo

    Good staff food quality is best and good experience washroom is good overall experience is excellent

    Travel Month: May 2026

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ajish j.solo

    The hotel was good to stay at, the staff were good and polite. The rooms were neat and clean, worth it for money paid. overall I enjoyed staying at Ontime hotel

    Travel Month: Apr 2026

    Room: Deluxe Room

    2.0

    Poor Stay

    rahat s.business

    Room was bad. Booked premium but standard room was given.

    Travel Month: Apr 2026

    Room: Premium Room

    5.0

    Excellent Stay

    uday n.solo

    very nice experience Location was very good, neat and clean, nice behavior and all ok

    Travel Month: Mar 2026 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    vishal g.family with 2 kids

    Room was too small Washroom was not clean Price too high according to the facility

    Travel Month: Mar 2026

    Room: Premium Room

    2.0

    Poor Stay

    aamir k.solo

    Room is very untidy, not painted properly, ceiling has black spots. AC is very old and not working properly. Dustbin is very dirty, open dustbin.

    Travel Month: Feb 2026

    Room: Deluxe Room

    1.0

    Terrible Stay

    deepesh s.solo

    firstly had to shift two rooms (as per my booking i opted premium room , i was provided standard room. Mosquitos were the issue , no cable on TV. Worst one was at night around 4-5am, i saw mice in my room. then they shifted me to other room (the one which was shown in pictures). Also, if you want i can provide you the video of the mice in room. WORST EXPERIENCE EVER!

    Travel Month: Feb 2026

    Room: Premium Room

    4.0

    Good Stay

    gautam n.business

    The stay was very good as a business traveller. A very convenient location for my business meetings and quick access to metro (Chakala), Int'l/domestic airport, and good restaurants. The staff is polite, welcoming and efficient. The in-house restaurant is also decent. Amenities are OK and rooms are clean.

    Travel Month: Feb 2026

    Room: Deluxe Room

    2.0

    Poor Stay

    kishor g.solo

    They are not providing basic needs on daily basis. Also water supply is poor, we are asking for something but not responding at all

    Travel Month: Feb 2026 (5-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    harshad v.group

    Excellent place. Totaly clean room. Very cooperative staff. Safe for family

    Travel Month: Feb 2026

    Room: Deluxe Room

    5.0

    Great and memorable Night Stay

    anand s.business

    It was great night stay in the on Time Hotal. I think it is memorable stay during the journey. Next time I would like to be here in Mumbai.

    Travel Month: Feb 2026

    Room: Deluxe Room

    3.0

    Average Stay

    mona h.

    It was a nice experience but the outside noise makes it uncomfortable as the hotel is located just at the corner of the road.

    Travel Month: Feb 2026 (4-Night Stay)

    Room: Premium Room

    3.0

    Average Stay

    narender.group

    Staff behavior was not that good and they said any empty glasses or plates required will be chargeable. This is something I noticed for the first time in my career. Even 5 star hotels provide extra glasses, plates, and ice buckets without any charges.

    Travel Month: Jan 2026 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    ankit a.solo

    Excellent Service and behaviour of staff... Pleasant stay

    Travel Month: Jan 2026

    Room: Premium Room

    5.0

    Excellent Stay

    monideepa s.family

    Had a comfortable stay. Special mention to HK Supervisor Mithun and Front Desk Aryan for being very supportive during the stay

    Travel Month: Jan 2026

    Room: Deluxe Room

    • user photos
    4.0

    Good Stay

    anil p.solo

    Location, food is good. Room service is also ok.

    Travel Month: Jan 2026

    Room: Deluxe Room

    3.0

    Average Stay

    arunika r.couple

    The room given didn't match with the pictures on the platform for deluxe room. Though the receptionist assured us we are being given the Deluxe room we booked. Later we found that the rooms on the opposite sides are the ones the pictures match with. The room given to us smelled of cigarettes. The ceiling was moldy, it had black mold spots. Bathroom was not completely clean. No toiletries were available. Found a baby cockroach in the bed. Very average experience.

    Travel Month: Jan 2026

    Room: Deluxe Room

    3.0

    Good experience

    rishabh n.solo

    Good experience overall...good service and good location..clean room

    Travel Month: Jan 2026

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    4.0

    Good and comfy stay

    karishma.business

    The stay was good, room was clean and spacious. Food was also very delicious.

    Travel Month: Jan 2026

    Room: Deluxe Room

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