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Review Of The Chancery Pavilion0123401234

Ashok Nagar, Bangalore | 7 minutes walk to German Consulate, Banglore

    User Rating & Reviews

    • everyone
    • group
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    4.1
    Very Good

    6370 Ratings, 3373 Reviews

    excellent
    39%
    very good
    33%
    average
    15%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 2
    • 1
    • 5
    • 4
    • 5
    • 3
    • 1
    • 5

    Rating Categories

    • Hospitality4.1
    • Facilities3.9
    • Food4.0
    • Room4.0
    • Cleanliness4.0
    • Value For Money3.9
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    Review Summary

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    • Luxurious and spacious rooms with exquisite amenities like bathtubs and exquisite city views impress guests.
    • The rooftop microbrewery offers a unique dining experience alongside delicious, varied breakfast spreads.
    • Guests appreciate the friendly and helpful staff, ensuring all requests are met promptly.
    • Centrally located, the property is perfect for exploring nearby attractions, making it a convenient choice for travelers.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    nitesh m.couple

    The interior is not maintained inside the room and the washroom is rusted and old not going to recommend it, not worth the price

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Tue Mar 31 09:27:33 IST 2026

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Maintaining clean, comfortable, and well-kept rooms is a top priority for us, and it’s clear we fell short in your case. The issues you mentioned regarding the room interior and the condition of the washroom are not up to our standards, and we take this very seriously. Please be assured that your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We are actively working to address these concerns and improve the overall condition of our rooms. We truly value your feedback, as it helps us identify areas that need attention. We hope you might consider giving us another opportunity in the future to provide you with a much better experience. Warm Regards, Arun Kumar Director of operations

    5.0

    Excellent Stay

    nitin k.business

    it was a great experience altogether. stay was extremely comfortable, room service, cleanliness all simply great, gym facility is also great, and breakfast is simply superb. Thanks a lot from the bottom of heart for a fantastic service.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Mon Mar 30 09:33:14 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Team Chancery

    3.0

    poor service

    prachi j.group

    Poor service, no hot water in bathroom

    Travel Month: Mar 2026

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Sat Mar 28 10:00:27 IST 2026

    Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Providing reliable amenities and a comfortable experience is very important to us, and we regret that we fell short in this instance especially regarding the hot water in your bathroom. This is certainly not the standard we aim to deliver. We have shared your feedback with our maintenance team to investigate and resolve the issue promptly to ensure it does not happen again. Your comments help us improve, and we truly appreciate you taking the time to let us know. We hope you’ll consider giving us another opportunity in the future to provide you with a much better experience. Warm Regards Team Chancery

    1.0

    Terrible Stay

    kevin s.business

    The hot water didn't work. The tap didn't work. The flush didn't work.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Mon Mar 30 11:38:46 IST 2026

    Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. It’s very concerning to hear that the hot water, tap, and flush were not functioning properly. This is certainly not the standard we strive to maintain, and we understand how frustrating and uncomfortable this must have been for you. Please be assured that we have taken your comments seriously and have already informed our maintenance team to thoroughly inspect and address these issues to prevent them from happening again. Your feedback is extremely valuable to us, and we are committed to improving our services. We hope to have the chance to provide you with a much better experience in the future. Warm Regards Team Chancery

    5.0

    Excellent Stay

    ashik s.business

    The breakfast was amazing and also the rooms are very clean and the service and hospitality is also top much for the price

    Travel Month: Mar 2026

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Thu Mar 26 14:38:16 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Team Chancery

    4.0

    reduce the food and buffet prices and taste of the food should be better mo

    pratap a.couple

    It was good but breakfast buffet was too costly as they charged 1850 for 2 and very few items were only kept for buffet. Not worth it

    Travel Month: Mar 2026

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Wed Mar 25 01:25:44 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Team Chancery

    4.0

    Good Stay

    mohanasundaram m.solo

    Nice clean room with good sleep quality bed. No noise at night. Big rooms with sofa and table. nice bathroom

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Wed Mar 25 01:25:38 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Team Chancery

    5.0

    Bangalore stay was awesome

    mahalakshmi c.family

    Room was comfortable clean and high level of hygiene is maintained. Over all it was a good stay. All services were upto the standard.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Wed Mar 25 01:25:57 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Team Chancery

    4.0

    Hotel

    jerin j.family

    It was a good hotel with amazing staff and worth the money, but they can improve the taste of hotel breakfast.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Tue Mar 24 01:03:07 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Team Chancery

    4.0

    Good Stay

    vineet a.family with 1 kid

    big clean room; decent breakfast spread. Courteous reception. Easy checkin and checkout. Great location.

    Travel Month: Mar 2026

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Tue Mar 24 01:03:14 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Team Chancery

    3.0

    house keeping standards

    sanjay a.couple

    Normal stay. Housekeeping standards and efforts need improvement. Toiletries were not replaced. Soaps were not refilled.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Sun Mar 15 23:34:40 IST 2026

    Dear Guest, Thank you for sharing your feedback. We’re glad to hear that your overall stay was normal, but we sincerely apologize for the shortcomings you experienced with our housekeeping services. The issues you mentioned regarding toiletries not being replaced and soaps not being refilled do not reflect the standards we aim to maintain for our guests. Your comments have been noted and shared with our housekeeping team so we can review our processes and ensure better attention to detail moving forward. Guest comfort and cleanliness are very important to us, and feedback like yours helps us identify areas where we need to improve. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience during your next stay. Thank you again for your valuable feedback. Warm Regards Vamsi Krishna Director of rooms

    4.0

    A Comfortable Stay with Excellent Service and Great Location

    milind m.business

    I had a very pleasant stay at the property and overall it was a wonderful experience. The location of the property is excellent and very convenient. It is well connected to key areas, making it easy to travel around and explore nearby attractions. The surroundings were peaceful, yet close enough to restaurants, shops, and transport options. The food served at the property was very good. There was a nice variety of dishes and everything was fresh and well prepared. The breakfast spread was especially enjoyable, offering a good mix of options to suit different preferences. The staff at the restaurant were attentive and ensured that guests were comfortable. In terms of amenities, the property had all the facilities required for a comfortable stay. The rooms were clean, spacious, and well maintained. Basic amenities were provided and everything was in good working condition. The overall environment of the property was neat and welcoming. The services provided by the staff were truly commendable. The team was courteous, helpful, and always ready to assist with any request. Check-in and check-out processes were smooth, and the staff ensured that the stay was hassle-free and comfortable. Overall, I had a great experience staying at this property. The combination of a good location, quality food, well-maintained amenities, and excellent service made the stay enjoyable. I would definitely recommend this property to others and would be happy to stay here again in the future.

    Travel Month: Mar 2026 (3-Night Stay)

    Room: Club Pavilion with Bathtub

    The Chancery Pavilion has replied on Fri Mar 13 22:56:08 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    3.0

    Average Stay

    nagaraj s.family

    The hotel is not as it was 5 years back. Rooms are not maintained well. Door locks are broken. Atmosphere is not clean and tidy.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Thu Mar 12 23:15:45 IST 2026

    Dear Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience did not meet your expectations. Maintaining clean, comfortable, and well-maintained rooms is extremely important to us, and we regret that this was not reflected during your stay. Issues such as door locks, room maintenance, and overall cleanliness are taken very seriously, and your comments have been shared with our management and maintenance teams for immediate review. We are currently working on improving our facilities and ensuring that all rooms and common areas meet the standards our guests expect and deserve. Your feedback helps us identify areas that require attention, and we appreciate you bringing these concerns to our notice. We hope you will consider giving us another opportunity in the future so we can provide you with a much better experience. Warm Regards Vamsi Krishna Director of rooms

    5.0

    Excellent Stay

    m g.family with 1 kid

    Overall an excellent stay. Just a few suggestions to make it better. TV not working. Difficulty in finding the switches. The service was excellent. Neat rooms and washrooms were well maintained.

    Travel Month: Mar 2026

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Sun Mar 08 23:09:59 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    4.0

    Good Stay

    ekta s.solo

    hotel was good, neat and clean. food was good too. it was located at a great place where nearby markets were easily accessible.

    Travel Month: May 2025

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Sun Mar 08 23:10:09 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    5.0

    good affordable 5 star hotel in Bengaluru

    ritiksha.couple

    I stayed in the Chancery Pavilion hotel for 1 night, I love the way staff behaved and also the room was neat and clean, I am looking forward to stay frequently in this hotel, I really love the vibe out here.

    Travel Month: Mar 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

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    The Chancery Pavilion has replied on Fri Mar 06 23:13:05 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    5.0

    Excellent Stay

    anil t.business

    Great place! The hotel was clean, and the breakfast was delicious. The staff was incredibly friendly and helpful with local recommendations.

    Travel Month: Feb 2026 (3-Night Stay)

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Wed Mar 04 08:37:24 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    4.0

    Decent, value for money hotel

    mandar a.solo

    Good food, decent, big size rooms, not really luxurious but provides value for money. I don’t think this is really a five star but maybe a good 4 star hotel.

    Travel Month: Feb 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

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    The Chancery Pavilion has replied on Tue Feb 24 08:54:10 IST 2026

    Dear Guest, Thank you for giving us a 4 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    5.0

    Excellent Stay

    ani n.solo

    The hotel was very nice and clean and was spacious as well. The staff was really nice and were always with a smile on their face.

    Travel Month: Feb 2026

    Room: Deluxe Room NON Smoking with Bathtub

    The Chancery Pavilion has replied on Mon Feb 23 09:48:44 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Vamsi Krishna Director of rooms

    5.0

    Excellent Stay

    rahul.business

    Property, food & services is good and all staff members are cooperative. Location is also good connected with all facilities.

    Travel Month: Feb 2026

    Room: Superior Room - Room assigned on arrival with Bathtub

    The Chancery Pavilion has replied on Sat Feb 21 11:02:58 IST 2026

    Dear Guest, Thank you for giving us a 5 - star rating. We are delighted to know that you enjoyed our food and services. We look forward to welcome you back at The Chancery Group of hotels. Warm Regards, Vamsi Krishna Director of rooms

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