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You are booking hotel for more than 90 days

Review Of The Brook Resorts & Spa0123401234

Pottakkadu, Yercaud | 4.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    996 Ratings, 636 Reviews

    excellent
    36%
    very good
    36%
    average
    17%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 3
    • 5
    • 1
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Hospitality4.3
    • Facilities3.9
    • Food3.9
    • Room4.1
    • Cleanliness4.1
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Clean and spacious villas with beautiful greenery surrounding the property.
    • Friendly and courteous staff provide good service throughout the stay.
    • Delicious food with a variety of options, especially the tribal dishes.
    • Close proximity to popular sightseeing spots like Pagoda Point.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ak s.couple

    Worst experience. Never to book here. No proper response. No swimming pool access. Lay reasons. Tat too on weekends. Worst

    Travel Month: Jun 2026

    Room: Premium Villa

    1.0

    Terrible Stay

    shripriyadharshini.family

    I had a very disappointing experience. There were major water drainage issues, and water from the bathroom was leaking into the bedroom. Although the team took prompt action and arranged for us to shift to another room, the inconvenience significantly affected our stay and spoiled the enjoyment of our vacation.

    Travel Month: Jun 2026

    Room: Family Wooden villa Double bed Room

    • user photos
    3.0

    Average Stay

    aswini k.family with 2 kids

    Rooms were good. Bathroom door was broken. Breakfast was average. Swimming pool was not clean.

    Travel Month: May 2026

    Room: Garden View Room

    3.0

    Average Stay

    rajapriya a.couple

    we booked premium villa. Room was clean and good but intercom was not working. we also booked with breakfast but food was very poor not up to the mark. The restaurant was under renovation but still even wash basin was not clean and no proper service at dining. Need to improve more.

    Travel Month: May 2026

    Room: Premium Villa

    2.0

    Poor Stay

    prathap.family

    Except property location, nothing is good. Geyser not working, extra bed not provided even after asking, swimming pool dirty, food quality is not good.

    Travel Month: May 2026

    Room: Brooks View Room N2 - N3

    5.0

    Excellent Stay

    atul k.group

    Resort was very beautiful and location was very good. Resort can improve on the quality of towels they are giving.

    Travel Month: May 2026

    Room: Brooks Lawn View N4

    3.0

    Average Stay

    chandrakumar g.family with 1 kid

    Overall hotel stay was ok, rooms were clean but outside room balcony view was unpleasant and hence couldn’t use the balcony. Breakfast was ok, dosa was not cooked well and most of the items were not hot. Restaurants were closed too because of ongoing issue with gas which was not informed earlier.

    Travel Month: May 2026

    Room: Garden View Room

    3.0

    Average Stay

    adhavan p.family with 1 kid

    I have stayed there before and that time the experience was good. Now the rooms have become old and not much maintenance, and trash is not cleaned.

    Travel Month: May 2026

    Room: Family Villa

    4.0

    Good Stay

    sabari m.couple

    The food was very average.

    Travel Month: May 2026

    Room: Tree Top Villa with Balcony

    2.0

    Poor Stay

    thiru s.

    Nothing we expected was here, if you think there's a couple spa here, it's not there, there's no swimming pool...no room saving kit. Bathroom water is not coming properly, slow

    Travel Month: May 2026

    Room: Pool View Rooms

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