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Sampangi Rama Nagar, Bangalore | 2 km drive to Cubbon Park
1075 Ratings, 515 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good Stay
Good stay - great staff. Special mention for Arjun as duty manager. Good food and service. Efficient check in and check out.
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru has replied on Fri May 15 12:13:03 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your kind feedback. We are delighted to know that you had a good stay and appreciated our team’s service, along with the food and seamless check‑in and check‑out experience. Your special mention of Arjun is truly valued, and your appreciation has been shared with him—he will be pleased to know he made a positive impact on your stay. We look forward to welcoming you back soon for another memorable experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Excellent Stay
The property has a wonderful vibe. The staff were courteous to cater to personal needs. Had a wonderful stay.
Room: Luxury Room Heritage Wing-King Bed
Taj West End, Bengaluru has replied on Thu May 07 09:08:49 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your kind feedback. We are delighted to know that you enjoyed the wonderful vibe of the property and that our associates were attentive and responsive to your personal needs. It is pleasing to hear that this contributed to a memorable and comfortable stay. We look forward to welcoming you back soon for another enriching experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Terrible weekend stat
I booked myself a staycation at Taj West End and had a pretty much disappointing experience. To begin with, they couldn't find my booking for 20 minutes and only later found it. When I checked in my room, the lock was broken and I had to call someone to fix it which was eventually done. Considering, the rooms are spread across the property in cottages style, there is need for pickups from the room to the lobby. Each time I called up the concierge/duty manager, the calls were constantly busy and couldn't get through... Overall a disappointing stay at a hotel which is supposed to have a 5 star experience.
Room: Luxury Room Garden View Twin Bed
Taj West End, Bengaluru has replied on Thu May 07 09:08:27 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for taking the time to share your feedback. I am sincerely regretful to learn about the disappointment you experienced during your staycation with us. The delay in locating your booking, the issue with the room lock upon check‑in, and the difficulty in reaching our concierge for assistance are concerns that should never arise and are certainly not reflective of the seamless five‑star experience we strive to deliver. Given the expanse of our property, prompt responsiveness and efficient coordination are essential, and I apologise that we fell short in this regard. Please be assured that your feedback has been shared with the concerned teams for immediate review and corrective action to prevent such occurrences in the future. We value your trust in the Taj brand, and I truly hope you will allow us the opportunity to welcome you back and provide you with the attentive, gracious hospitality that Taj West End, Bengaluru is known for. Kindest regards, Taronish Karkaria General Manager
Great stay
Great property, good food and good service.
Room: Luxury Grande Room Garden View King Bed
Taj West End, Bengaluru has replied on Thu May 07 09:06:33 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your kind feedback. We are delighted to know that you enjoyed the property, the quality of our food, and the service extended by our team. Your appreciation truly encourages us to continue delivering memorable experiences. We look forward to welcoming you back soon to Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Good Stay
So yes the stay was good and to the price point I would say yes worth it and the food was also great I had many options for breakfast and dinner and the service was excellent so I would like to visit that property again
Room: Luxury Grande Room Garden View King Bed
Taj West End, Bengaluru has replied on Mon May 04 12:07:44 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your feedback. We are delighted to know that you had a good stay and found the experience to be truly value for money. It is a pleasure to hear that you enjoyed the food, with a wide range of options across breakfast and dinner, and that the service met your expectations. Your kind words are greatly appreciated by the team, and we look forward to welcoming you back soon for another memorable stay at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Good Stay
The premises and the rooms are really nice although you're paying a pretty penny for those. The breakfast venue can get crowded due to limited seating.
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru has replied on Mon Apr 13 09:25:52 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your feedback. We are pleased to know that you appreciated the charm of our premises and the comfort of our rooms. At the same time, I regret the inconvenience caused by crowding at the breakfast venue due to limited seating. Your observation has been shared with the team as we continue to review guest flow and enhance comfort during peak hours. We truly value your insights and look forward to welcoming you back for a more seamless and enjoyable experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
A peaceful paradise admist a busy city
The stay was very pleasant. The property feels out of city with huge trees and nature all around. Overall beautiful
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 10:38:34 IST 2026
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay and enjoyed the serene ambience of our property. The lush greenery, towering trees, and natural surroundings are indeed what make Taj West End truly unique, and we are pleased that this contributed to a beautiful stay for you. We look forward to welcoming you back for another restful and enriching experience. Warm regards, General Manager Taronish Karkaria Taj West End, Bengaluru
Good Stay
Overall, the hotel was good. The service was excellent. But as mentioned while booking, the room will be upgraded. It was mentioned in the booking, but they didn't upgrade the room and it took a long time to get a room like I'll check in time we already mentioned was around 12:00 PM, to 1pm but we got a room by 2 PM so due to that we had a long wait, but I hope next time if we visit, we get a good one service. While booking on MakeMyTrip, the room category which was shown, there are various pictures of room that we understood while checking in the property and we thought that they will be part of included as mentioned in the picture. Like there was a bathtub picture while booking, But while checking in, they said that, bathtub is not included. So I suggest MakeMyTrip, please upgrade your pictures to the proper room category accordingly. Thank you.
Room: Luxury Room Garden View Twin Bed
Taj West End, Bengaluru
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your feedback. We are pleased to know that you found the hotel comfortable and our service excellent. However, I sincerely regret the inconvenience caused regarding the room upgrade, the delay during check‑in, and the mismatch between the room images shown during your MakeMyTrip booking and the category allocated on arrival. Please accept my apologies for the wait and for the expectations set through third‑party listings. We will be coordinating with MakeMyTrip to ensure that room descriptions and photographs reflect the correct categories so that our guests have complete clarity at the time of booking. We truly value your feedback, and my team and I hope to welcome you back for a smoother and more seamless experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Excellent Stay
Great place to stay! Awesome food, hospitality and ambience! Loved food at Machan! Variety was amazing! It is one of the most outstanding experiences!
Room: Luxury Grande Room Garden View King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 11:47:07 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for your wonderful feedback. We are delighted to know that you enjoyed the ambience, hospitality, and the culinary experience, especially the variety and flavours at Machan. It is a pleasure to hear that your stay with us was among your most outstanding experiences. We look forward to welcoming you back soon for another memorable visit to Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Poor Stay
Disappointing Experience at Taj west end Bangalore I stayed at the Taj Hotel and was quite disappointed. Despite paying a premium, the room wasn't up to the mark. The front office staff were also unhelpful. Not worth the money. Wouldn't recommend.
Room: Luxury Room Garden View Twin Bed
Taj West End, Bengaluru has replied on Sat Feb 14 10:07:19 IST 2026
Greetings from Taj West End, Bengaluru. Thank you for sharing your feedback with us. I am truly sorry to learn that your experience did not meet expectations, especially in terms of the room quality and the assistance received from our front office team. This is certainly not reflective of the standards we strive to uphold at Taj. Please accept my sincere apologies for the inconvenience caused. Your comments have been shared with the concerned teams for immediate attention and corrective action. We value your feedback, as it helps us strengthen our service and ensure a more seamless experience for our guests. My team and I hope you will give us another opportunity to restore your confidence in our hospitality. Kindest regards, Taronish Karkaria General Manager
Excellent Stay
My experience was very nice. Food was awesome. They are very good in everything. I would like to visit there again.
Room: Luxury Room Garden View Twin Bed
Taj West End, Bengaluru has replied on Sat Feb 14 10:06:41 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your wonderful feedback. We are delighted to know that you had a very nice experience with us and that you enjoyed the food and the overall hospitality. Your kind words are truly encouraging for the entire team. We look forward to welcoming you back soon for another memorable visit. Kindest regards, Taronish Karkaria General Manager
Average Stay
I was very disappointed this time to visit five star property like this. 1. I have ask prior room decoration there was no room decoration as it was my special day Becoz my husband birthday entry was really bad. 2. according to the cost of 1 night I did not feel room size that much. it’s totally waste of money 3. Reception people was soo confused they call again and again to check what is my check out time when I already check out . 4. in room no fresh fruits. they kept some old fruits when I entered the properly my car was proper clean while going they gave us car keys and dirty car I have denied so after they clean and gave us I have visited many property of Taj but this time really unhappy. they should not upgrade there budgets they should upgrade there customer service and also quality tooo. Lots of expectations are there.
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru has replied on Sat Feb 14 10:06:06 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for staying with us and for sharing your detailed feedback. I am truly sorry to learn that your recent experience fell short of expectations, especially during a stay meant to celebrate your husband’s special day. Please accept my sincere apologies for the missed room decoration request, the concerns regarding room size, and the confusion during checkout. This is certainly not reflective of the standards we uphold. I also regret the issues you faced with the fruit amenities and the condition of your car at departure. Your comments regarding service quality and attention to detail are extremely important, and I have personally shared them with the concerned teams for immediate corrective action. As someone who has stayed at several Taj properties, your disappointment is deeply concerning, and I truly appreciate you bringing these matters to our attention. We value your loyalty, and my team and I hope to have the opportunity to welcome you back and restore your confidence in the warm, thoughtful hospitality that Taj is known for. Kindest regards, Taronish Karkaria General Manager
Exceptional
We got a warm welcome from the staff . The food was great. we dined at machan and blue ginger which are continental and vietnamese cusines respectively. With tall trees all around, it was a relaxing stay.
Room: Luxury Room Garden View Twin Bed
Taj West End, Bengaluru
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your lovely feedback. We are delighted to know that you received a warm welcome from our team and enjoyed the dining experiences at Machan and Blue Ginger. It is wonderful to hear that the cuisines and flavours resonated with you. The calming presence of our tall, century‑old trees is indeed one of the most cherished aspects of the hotel, and we are glad it made your stay relaxing. We look forward to welcoming you back soon for another memorable experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Amazing
Staff and services were exceptional. Food and quality was as expected from a Taj property. Loved the overall experience
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 11:48:31 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your wonderful feedback. We are delighted to know that you found our staff and services exceptional, and that the food and overall quality met your expectations from a Taj experience. Your appreciation truly encourages the entire team. We look forward to welcoming you back soon for another memorable stay at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Good Stay
it was really good.....one of the best Taj properties.. didn't expect so much Greenery at middle of the city
Room: Luxury Room Heritage Wing-King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 11:49:02 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for your wonderful feedback. We are delighted to know that you had a really good experience and consider us one of the finest Taj properties. The lush greenery in the heart of the city is indeed one of our most cherished features, and we are pleased that it pleasantly surprised you. We look forward to welcoming you back soon for another memorable stay amidst the serene natural beauty of Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Terrible Stay
2
Room: Luxury Room Heritage Wing-King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 11:33:56 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your feedback. I am truly sorry to learn that your stay fell short of expectations. This is certainly not reflective of the experience we strive to offer, and I sincerely regret the inconvenience caused. We would appreciate the opportunity to understand your concerns in greater detail so we can address them promptly and ensure such lapses do not recur. My team and I remain committed to restoring your confidence in our hospitality. Kindest regards, Taronish Karkaria General Manager
amazing property and hospitality
we stayed here for my wifes birthday, everything was perfect, specially the hospitality, the staff went above and beyond to make our stay memorable
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 11:50:05 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for choosing to celebrate your wife’s birthday with us. We are delighted to know that everything was perfect and that our hospitality stood out. It is truly heartening to hear that our associates went above and beyond to make your celebration memorable. We look forward to welcoming you back soon for another special experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Beautiful Property
This is one of the beautiful property of Taj, I really enjoyed my stay. It feels like you are not in city but in forest. Food is also tasty. Will definitely visit again.
Room: Taj Club Room King Bed Airport Pickup Or Drop
Taj West End, Bengaluru
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your wonderful feedback. We are delighted to know that you found the property beautiful and enjoyed the serene, forest‑like ambience in the heart of the city. It is also a pleasure to hear that you liked the food and had an overall enjoyable stay. We look forward to welcoming you back soon for another memorable experience at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
Good Stay
Had an awesome staycation. Heritage and nature well preserved.calm and pleasant stay.We had a la carte dinner at MATCHAN restaurant,felt all the meat served were frozen (mutton,prawns,fish).Felt they were not fresh and dishes taste were not up to mark. The break fast buffet was the best and superb,wide range of menu and worth it. A very special thanks to house keeping team especially Santhosh and Balaji ,We were luck to comeacross them, they were so humble and kind to take us a stroll around the property and also took us some good photos.They have experience of +10 years working in that place. It was the best part of the stay.
Room: Luxury Room Garden View King Bed
Taj West End, Bengaluru
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for sharing your detailed feedback. We are delighted to know that you had an enjoyable staycation and appreciated the calm ambience, preserved heritage, and natural beauty of the hotel. It is wonderful to hear that the breakfast buffet stood out for you, and I truly appreciate your kind recognition of our housekeeping associates, Santhosh and Balaji. Their warmth, humility, and long‑standing dedication are indeed valued, and your compliments have been shared with them. However, I regret that your à la carte dinner at Machan did not meet expectations, particularly with regard to the freshness and taste of the meat dishes. Please accept my sincere apologies for this lapse. Your feedback has been shared with our culinary team for immediate review and improvement. We are grateful for your thoughtful comments and look forward to welcoming you back soon for a more seamless dining experience and another memorable stay at Taj West End, Bengaluru. Kindest regards, Taronish Karkaria General Manager
great service
Fantastic service, great location, good food , tropical gardens & the ambiance
Room: Luxury Room Garden View King Bed|Luxury Room Heritage Wing-King Bed
Taj West End, Bengaluru has replied on Sat Feb 28 11:41:24 IST 2026
Dear Guest, Greetings from Taj West End, Bengaluru. Thank you for your wonderful feedback. We are delighted to know that you enjoyed our exceptional service, central location, delightful culinary offerings, and the tropical gardens that create the hotel’s unique ambience. Your appreciation means a great deal to the entire team. We look forward to welcoming you back soon for another memorable stay amidst the charm and serenity of Taj West End,Bengaluru. Kindest regards, Taronish Karkaria General Manager
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