My stay at the Taj Mahal was overall pleasant, and I appreciated the property’s ambiance and facilities. However, the service experience did not fully meet my expectations. On several occasions, I had to call multiple times before my requests were attended to, which was disappointing.
Additionally, I had specifically mentioned certain special requests at the time of booking, but unfortunately, they were not fulfilled during my stay. While the staff was generally courteous, I believe greater attentiveness to guest requests and better communication would significantly enhance the overall experience.