The new pickle/paddle area is the only redeeming quality of this place. The service is extremely chaotic and mismanaged. They do have a lot of footfall which makes it difficult but they have enough staff and the general attitude is of a 3 star hotel and charges are of a premium 5 star. Whether it be its breakfast experience, the spa, the in-room dining, the check-in check-out, it's all far away from even a decent 5 star hotel, let alone a "Taj Experience".
Taj Lands End, Mumbai has replied on Sat Jun 20 10:36:05 IST 2026
Dear Guest,
Greetings from Taj Lands End, Mumbai.
We sincerely appreciate your valuable feedback regarding your recent stay with us. Your insights have been shared with our team, and we look forward to welcoming you again in the future.
Please do not hesitate to contact us if we can be of any assistance.
Best regards,
Moncrief Aviet
General Manager
Taj Lands End, Mumbai