Review Of Surya Shibir Resort

Big property with direct access to the water body. Rooms are spacious but don't give a luxury feeling. No tea/coffee pouches or electric kettle. There is no room service despite it being listed in amenities. You will need to walk downhill several meters to the dining hall even for a cup of tea making it inconvenient for elders. Dinner was tasty but breakfast was average with slow service resulting in a long stagnant queue. The bird sanctuary was the best attraction. Pros: multiple activities for day long enjoyment, access to water body, Bird sanctuary, group sitting areas. Cons: Overcrowded pool, most activity timings from 3-5 pm only so it's difficult to avail all. Reception staff not very polite.

Rooms and room service are excellent, food except breakfast is not up to standard. We stayed 2 nights but the same food was given for lunch and dinner, need to change the taste for every meal. Location is very nice. Amenities timing need to be changed, maximum timing was in the afternoon after lunch. In summer days it is impossible in the afternoon, like ropeway.

Good experience food was a little bit expensive. I am happy. But the only problem was Wifi not working properly.

was good, washrooms and rooms are clean, service people were hospitable overall it's a good place to hang out with your family near pune

the hospitality of the stop was very poor in the beginning. but after threatening them complaining the resort owner giving negative feedback on the booking site the manager and other staff behaved properly. they demanded 50% food charge under 5 age which is mentioned nowhere at the time of booking. they also demanded rupees for non veg dish. however at the time of didn't charge Delhi Mandi very wrong and poor. otherwise the resort is very beautiful, ambience rooms nice precious hygienic. there are lots of which do you real fun and enjoyment. I would request the resort owner to compulsorily improve hospitality of the staff

Great food, nice ambience and service

Location is good, cleanliness is average. A family on the next table found work in the sweet served, hygiene seems to be a concern. Rooms are ok, nothing luxurious but good for a day stay.

Day stay is better it can me made better of there is proper professional team assigned.New rooms were good but need more options since they have huge space .

Oh,it was horrible that they charged us too much for everything,there food quality is very poor,room service is horrable and they are list worried about there clienlts,i am very disappointed to say that this property is a worst to go n stay,althow it has senic view but it doest mean that you will get a worst service n worst food. For example i ordered pannir chilli,they served it to me,but i thought it is a sweet dish very worst. For me it has a zero value resort n nothing else. Will never go again n nither will suggest to go anyone there,very poor with high charges n no food quality.very horrible,dont go there its a huge west of money

The room was spacious and well-lit, with a comfortable bed and a modern bathroom, Also bird valley experience was amezing..

Property location was good but it is old proper and you feel it. Room was below average but I upgraded by paying 2400 more. New room was good but we can feel that customer is not focus. No door stopper for gallery door so that's problem when we have kids. Gallery was open so can't seat as rain is continuous. Food was below average and 350 rs is charged for veg. Also it was very late even when we instruct about time . Dinner was at 9 pm, breakfast at 10 am and we have to follow up for that in case it is not crowded. There was no hot water one morning and we had to call atleast 10 times and after 2 hrs they brought it in buckets. I have 1 extra star because at least they had milk for kids and were generous for that. If they clean and maintain property ( no lights in the kids play area) , improve a few small things and focus on food quality and customer satisfaction that will be good.

place is nice, it's very big, there u can visit many birds and feed them, only concern is the phone network, no phone network there, also there is coupon system for food, they serve buffet system per person the veg charges are 350 and for non veg 450 rs, if food is not added in your stay package, then before eating you are supposed to pay and then they will give u a coupon, connected to wifi of resort for making payment, my advice will be, keep always cash handy,

Stay was nice. Food quality can be improved. Overall it was good experience

Location is good. property is well maintained, only amenities what ever appeared in pic are different in actual. best part is bird park.

Was charged extra for my kids food. Managament response was bad and they were not adhering to the booking done

The amenities and food were good. food was a little expensive. Location is nice and a quite place away from city life.

The property is really beautiful and mesmerising. Someone who loves nature is truly going to love it. I went mainly for the birds and bullock cart riding. It was such an amazing experience. The staffs are really helpful. They have lot of patience and will guide you everywhere. It was a wholesome experience... do visit with family and friends..I believe during rainy season the place will look mesmerising..will visit again soon.

We enjoyed a lot in our small trip. The property was beyond my imagination within budget. A lot of options are there to explore.

1) Location is very good 2) Veg Lunch /Dinner menu is average 3) Breakfast is good 4) Garden is very well maintained 5) Animal and Bird Sanctuary is very good and well maintained 6) Childrens Slides and Sports equipment need improvement. 7)Most important required round the clock check in check out time with lunch ,dinner with both options veg-non veg which is available offline but same is not available with online option. 8) All staff's behaviour is very good. 9) Bath Soap and Hand Soap required brand quality. 10) Towels brown colour and not smooth. Required improvement.

pool time is very limited so those who stay i want flexibility for them is again disappointment l food quality is good but not customized order .